USAA Real Estate Company Reviews | Glassdoor

USAA Real Estate Company Reviews

Updated March 5, 2019
20 reviews

Filter

Filter


3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Len O'Donnell
7 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "Excellent Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rotational Analyst
    Former Employee - Rotational Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA Real Estate Company full-time

    Pros

    Rotational program gives you insights into many different sides of business and allows for a learning environment. Great people and San Antonio is a great town to make your life.

    Cons

    program is short-term in nature and the order of departments you go through can be luck of the draw.


  2. "Awful ethics and a discriminatory employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Antonio, TX
    Current Employee - Director in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at USAA Real Estate Company full-time (More than 5 years)

    Pros

    Pay is great! Bonuses are stellar.

    Cons

    You work all year for a bonus that could be taken away from you at the very last minute because an Executive doesn’t like you. Executive management does not provide any examples when they have criticisms of your work.

    Advice to Management

    Executive management is extremely weak at this company. Accounting management is mediocre, at best.

  3. Helpful (1)

    "Good company but not for middle of career roles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in San Antonio, TX
    Former Employee - Associate in San Antonio, TX
    Positive Outlook
    Approves of CEO

    I worked at USAA Real Estate Company full-time

    Pros

    - Some of the best and brightest in the industry work for USAA Real Estate
    - Amazing opportunity to work on high-quality assets
    - Employees exhibit honor and integrity in their work. Doing "the right thing" is the best thing.
    - Higher than industry average bonuses, but often lower than industry average base pay to offset.(San Antonio cost of living is used as justification)
    - Amazing compensation potential depending on title. Senior Director and above is where this is realized.
    - Majority of employees have a great work/life balance

    Cons

    - Very top heavy organization. Depending on department typical employees have 8-10 "bosses".
    - Minimal difference in responsibility between Analyst and Director. Tenure at the company is more a differentiator.
    -Slow moving organization reflected in promotions. 2-4 years in a role before moving up with few exceptions.
    - Culture more focused on process than performance.
    - Employees, including veterans, do not have Veterans Day off. Puzzling for an organization centered around service members.

    Advice to Management

    Find ways to retain mid-level employees
    Open more positions in satellite offices outside of San Antonio
    Offer more flexible work schedules


  4. "Great place with awesome people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA Real Estate Company part-time

    Pros

    The pay is amazing. All holidays off. 10 days of paid time off

    Cons

    No gym to workout in. No place to watch children (no daycare).

    USAA Real Estate Company Response

    Aug 16, 2018 – HR Generalist

    Thank you for your honest feedback. We are proud to be able to show how we value our employees through our compensation structure, holidays, paid time off, as well as many other avenues. We recognize... More


  5. Helpful (2)

    "Great place for starting, middle, and end career in commercial real estate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA Real Estate Company full-time

    Pros

    Excellent Sense of purpose; great people. Upper management is not too remote (if you are polite and understand the right setting you can ask most folks questions); Excellent benefits and compensation, particularly for San Antonio

    Cons

    its growing fast, can be clique-ish. Annual review depends heavily on how your managers and peers "feel". For example, if they have low expectations of you, it is easier to exceed expectations. These expectations change based on manager.


  6. Helpful (1)

    "Loan Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan in Phoenix, AZ
    Current Employee - Loan in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA Real Estate Company full-time (More than 5 years)

    Pros

    Amazing benefits and good pay

    Cons

    favoritism, outdated software, system freezes often, many in management are not mortgage professionals

    Advice to Management

    Make management go through loan officer training and take calls, practice what you preach

    USAA Real Estate Company Response

    Nov 9, 2017 – HR Generalist

    Thank you so much for your honest feedback. We appreciate you taking the time to leave information, however, we want to clarify for others visiting this page that this employee is employed by our... More


  7. Helpful (1)

    "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Processor in Tampa, FL
    Current Employee - Mortgage Processor in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA Real Estate Company full-time (Less than a year)

    Pros

    USAA is an amazing place to work for. Our CEO really cares about the overall status of his employees health, financial and education. The benefits are amazing

    Cons

    We have a metrics that worth about 70 percent of your score card and it based on your member feelings.

    Advice to Management

    Remove KDS from the metric because it not fair to any employee that closed between 8 and 16 loans a month because KDS based on feeling does not empaled what a processor does for the member because we deal with a lot before a file receive final approval .

    USAA Real Estate Company Response

    Dec 28, 2017 – HR Generalist

    Thank you so much for your honest feedback. We appreciate you taking the time to leave information, however, we want to clarify for others visiting this page that this employee is employed by our... More

  8. "Real Estate Professional In Seek Of Position."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Norfolk, VA
    Current Employee - Property Manager in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA Real Estate Company full-time (More than 5 years)

    Pros

    Great time of co workers/

    Cons

    Contract with company was finished.


  9. Helpful (1)

    "Real Estate underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Not a place that I would ever apply to work at permanent

    Cons

    They have unethical practices when it comes to underwriting

    USAA Real Estate Company Response

    Nov 21, 2016 – HR Generalist

    Thank you for taking the time to leave a review. We encourage and value all feedback, however, the information that you shared about underwriting suggests that you may have intended to comment about... More


  10. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good pay benefits nice people

    Cons

    none long hours mean boss

    Advice to Management

    nothing