USAA Real Estate Company Reviews | Glassdoor

USAA Real Estate Company Reviews

Updated November 7, 2017
15 reviews

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3.6
StarStarStarStarStar
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Len O'Donnell
3 Ratings

15 Employee Reviews

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  1. "Loan Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan in Phoenix, AZ
    Current Employee - Loan in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA Real Estate Company full-time (More than 5 years)

    Pros

    Amazing benefits and good pay

    Cons

    favoritism, outdated software, system freezes often, many in management are not mortgage professionals

    Advice to Management

    Make management go through loan officer training and take calls, practice what you preach

    USAA Real Estate Company Response

    Nov 9, 2017 – HR Generalist

    Thank you so much for your honest feedback. We appreciate you taking the time to leave information, however, we want to clarify for others visiting this page that this employee is employed by our... More


  2. Helpful (1)

    "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Processor in Tampa, FL
    Current Employee - Mortgage Processor in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA Real Estate Company full-time (Less than a year)

    Pros

    USAA is an amazing place to work for. Our CEO really cares about the overall status of his employees health, financial and education. The benefits are amazing

    Cons

    We have a metrics that worth about 70 percent of your score card and it based on your member feelings.

    Advice to Management

    Remove KDS from the metric because it not fair to any employee that closed between 8 and 16 loans a month because KDS based on feeling does not empaled what a processor does for the member because we deal with a lot before a file receive final approval .

  3. "Real Estate Professional In Seek Of Position."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Norfolk, VA
    Current Employee - Property Manager in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA Real Estate Company full-time (More than 5 years)

    Pros

    Great time of co workers/

    Cons

    Contract with company was finished.


  4. "Real Estate underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Not a place that I would ever apply to work at permanent

    Cons

    They have unethical practices when it comes to underwriting

    USAA Real Estate Company Response

    Nov 21, 2016 – HR Generalist

    Thank you for taking the time to leave a review. We encourage and value all feedback, however, the information that you shared about underwriting suggests that you may have intended to comment about... More


  5. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good pay benefits nice people

    Cons

    none long hours mean boss

    Advice to Management

    nothing


  6. Helpful (1)

    "Changing Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at USAA Real Estate Company full-time

    Pros

    Health benefits and 401K 8% match are keepers

    Cons

    Company making big changes, mortgage has a bumpy past and present

    USAA Real Estate Company Response

    Nov 21, 2016 – HR Generalist

    Thank you for taking the time to leave a review. We value all feedback, however, the information that you shared about the benefit package suggests that you may have intended to comment about USAA... More


  7. "Ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Processor in Addison, TX
    Current Employee - Mortgage Processor in Addison, TX

    I have been working at USAA Real Estate Company (More than 3 years)

    Pros

    Great company with great benefits. Very flexible, useful training, great place for experience and skill building. Friendly family like environment.

    Cons

    The management and leadership were not on the same page. Decisions were made without being thought through. No work from home option

  8. Helpful (5)

    "Legalized Sweat Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Processor in Tampa, FL
    Current Employee - Mortgage Processor in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    Pros

    Benefits, Amenities, Cafe, Tons of Overtime

    Cons

    Work load, systems, unrealistic expectations, pay is below market average

    Advice to Management

    Stop being oblivious to the constant revolving door. Employees are leaving for a reason. Members are unhappy for a reason.

    USAA Real Estate Company Response

    Nov 21, 2016 – HR Generalist

    Thank you for taking the time to leave a review. We encourage all feedback, however, the information that you shared about the cafe suggests that you may have intended to comment about USAA, rather... More


  9. "loved the company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great company,great pay love it

    Cons

    Commute far, campus very large

    USAA Real Estate Company Response

    Nov 21, 2016 – HR Generalist

    Thank you for taking the time to leave a review. We encourage all feedback, however, the information that you shared about the campus size suggests that you may have intended to comment about USAA... More


  10. Helpful (1)

    "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in San Antonio, TX
    Current Employee - Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA Real Estate Company full-time (More than 5 years)

    Pros

    The people and culture, smaller organization, parent company being USAA, innovative leadership, employees have autonomy in their jobs, total compensation exceeds expectations, covered parking garage, great location and much more.

    Cons

    Lack of space for training or presentations, older building.

    USAA Real Estate Company Response

    Nov 22, 2016 – HR Generalist

    Thank you for the recognition and for sharing opportunities for improvement. RealCo is very proud of our culture of excellence and all the employees who help to live and grow that culture each day.


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