USAA Employee Reviews about "great benefits"

Updated Jan 21, 2021

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Found 622 of over 4K reviews

3.8
69%
Recommend to a Friend
79%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
475 Ratings
Pros
  • "great benefits and management team(in 627 reviews)

  • "Amazing Benefits; Amazing coworkers; great work-life balance(in 226 reviews)

  • Cons
  • "USAA has many former military ppl(in 135 reviews)

  • "Mostly call center environment if you don't want to take calls all day long(in 110 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "great benefits"

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    1. 5.0
      Former Employee, more than 8 years

      unk

      Jan 20, 2021 - Analyst in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits and management team

      Cons

      there are no cons for working at usaa

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    2. 1.0
      Former Employee

      Never work for this place!

      Nov 20, 2020 - Customer Service Representative in Colorado Springs, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They do have really great benefits that’s about it.

      Cons

      This company from day one was a complete disaster. When I got hired I was told I would be in Insurance with Saturday and Sundays off to walk in and be working for banking and I did not agree to that but stuck with it bc I wanted to work for the company. To continue my training was all out dated videos and of course that made the job even harder. I got put on a team with 18 people who started with me and within a year we were left with 4 people bc the a manger that we had was very very aggressive and would harass us every single day making the job unbearable to work for. I went up the chain of command to see if I could maybe be changed teams to be told I need to work things out with my current manager (supervisor). I ended up in counseling and on anxiety meds bc of the job and my manager. This place will drive you absolutely insane. I have worked in other call centers and have never in my life experienced any of these problems in the past. I do not recommend anyone to work for this place at all

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      5 people found this review helpful
    3. 5.0
      Current Employee, more than 3 years

      Great place to work.

      Jan 9, 2021 - Insurance Agent in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, supporting environment, decent pay, cooperative culture.

      Cons

      Giant company that can be hard to navigate with all the various systems, departments, and teams.

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    4. 4.0
      Former Employee, more than 8 years

      A good place to build a career.

      Jan 21, 2021 - Director, Investment Communications in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable. Great benefits. Ability to take on new roles.

      Cons

      Not a flat org at all. Titles are too important.

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    5. 5.0
      Current Contractor, more than 1 year

      Great company to work for

      Jan 15, 2021 - Anonymous Contractor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great culture, good work life balance

      Cons

      Can be not the most exciting work, over the phone customer interaction.

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    6. 4.0
      Former Employee

      Great benefits

      Jan 19, 2021 - Customer Service Representative in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and pay along with great employees.

      Cons

      Hard to grow with the company.

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    7. 5.0
      Former Employee, more than 5 years

      Business intelligence Analyst

      Jan 13, 2021 - Business Intelligence Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits at this company

      Cons

      Can get stuck in role if not careful

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    8. 5.0
      Former Employee

      USAA

      Jan 13, 2021 - Insurance Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits great culture and support

      Cons

      Very much so Sales driven I hate sales

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    9. 5.0
      Former Employee, less than 1 year

      Great Workplace

      Jan 10, 2021 - Member Solutions Associate in Colorado Springs, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, good pay, good training, wonderful coworkers

      Cons

      Work can be stressful at times.

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    10. 4.0
      Current Employee, less than 1 year

      GREAT PLACE TO WORK

      Jan 11, 2021 - Loan Officer Associate in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits, work from home

      Cons

      Operates like most big banks

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    Viewing 1 - 10 of 622 Reviews
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