USAA "great benefits" Reviews | Glassdoor

USAA Reviews

Updated Mar 29, 2020

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3.6
67%
Recommend to a Friend
80%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
25 Ratings
  1. Helpful (1)

    "Great company"

    StarStarStarStarStar
    Current Employee - Mortgage 

    I have been working at USAA full-time for more than 5 years

    Pros

    Pay & benefits are great

    Cons

    Stay away from mortgage department

    USAA2019-09-18
  2. Helpful (2)

    "Great Company, hard to move the needle though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director, Product Management in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA full-time for more than 3 years

    Pros

    Great benefits, friendly atmosphere, culture of respect and compassion.

    Cons

    Hard to see any real progress on your projects because of the sheer volume of people involved, and constantly shifting priorities, strategies and org charts.

    USAA2019-08-28
  3. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Equity Trader in San Antonio, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at USAA full-time for more than 10 years

    Pros

    Great benefits, great company, comparable pay

    Cons

    Bureaucracy, and some micro managing

    USAA2019-08-29
  4. Helpful (2)

    "If you don’t mind working 50 plus hours a week, this can be a good place to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at USAA full-time for more than a year

    Pros

    Great benefits and work at opportunities

    Cons

    Micromanaged, no wife life balance, metrics driven, high claim inventory.

    USAA2019-09-06
  5. "Good experience"

    StarStarStarStarStar
    Current Employee - Project Manager 

    I have been working at USAA full-time

    Pros

    Great place to work, great benefits and facility

    Cons

    Can't think of any bad moments

    USAA2019-08-23
  6. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Total Loss Adjuster 

    I have been working at USAA full-time

    Pros

    Great benefits, annual bonus, lots of events to participate in.

    Cons

    Very micro-managed, phones matter more then taking care of the member.

    USAA2019-08-09
  7. "Usaa is cool"

    StarStarStarStarStar
    Current Employee - Insurance Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than a year

    Pros

    Great benefits good pay good to employee

    Cons

    Call center is rough sometime

    USAA2019-08-06
  8. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than 8 years

    Pros

    Love USAA and all of the great benefits!

    Cons

    Nothing negative to say at all

    Continue reading
    USAA2019-08-02
  9. Helpful (9)

    "Total joke for contractors, charge your hours and get out, focus on other areas of your life/career.. easy money."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Java Developer (contractor) in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at USAA full-time for more than a year

    Pros

    A few industry standard practices, wfh, flexible hours, your boss doesnt care what you do and that can be great for contractors... I hear the benefits are great for employees, but at the cost of giving up your soul and natural talents.

    Cons

    No one knows anything, they just do what there told, a militant's paradise that actually rewards incompetence... how weird! you can get away with criminal activity as long as you "do what your told", cameras and voice recorders everywhere! somebody put this company is deep audit, no wonder so many employees are mentally ill.. seriously walk around and and people watch... typical pyramid structure where the sheep at the bottom suffer the most intellectually and spiritually. USAA is a follower and a copycat in the financial industry, not a leader. Smart people will not work at USAA for the long haul until massive changes have been made.

    Continue reading
    USAA2019-08-30
  10. Helpful (1)

    "BEST COMPANY TO WORK FOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA full-time for more than 3 years

    Pros

    Benefits are great! Management supports you

    Cons

    Being on the phone all day can be hard but the good of the company makes up for it

    Continue reading
    USAA2019-07-24
Found 556 reviews
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