KEY NOT FOUND: coverImgAlt
Logo
See All Photos

USAA

Engaged Employer

USAA

Add a Review

USAA Employee Reviews about "salary"

Updated Oct 3, 2022

To filter reviews, or .

Found 301 of over 5,717 reviews

3.6
62%
Recommend to a Friend
61%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
1,117 Ratings

What people are saying about USAA

Join the conversation on
Join the conversation on

Top Review Highlights by Sentiment

Pros
  • "GREAT benefits health /401k match 8%/ tuition reimbursement / bonus for holidays and end of the year performance(in 1149 reviews)
  • "The pay is good for San Antonio and the cost of living in San Antonio is tremendous.(in 289 reviews)
  • "Great for people who don't like to be busy and make a difference.(in 217 reviews)
  • "It values support of the military and allows for a great work life balance.(in 216 reviews)
  • "Everything is great culture and resources(in 206 reviews)
Cons
  • "Good managers are hard to come by(in 187 reviews)
  • "There was poor management and it made for a hostile environment for some of us.(in 184 reviews)
  • "Poor leadership that doesn't understand the company mission statement.(in 86 reviews)
  • "The only thing I would say is that in this economy the salary is low(in 64 reviews)
  • "Your growth at USAA can be short because of poor upper management(in 56 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of USAA and is not affected by filters.

Want more demographic options?

Reviews about "salary"

Return to all Reviews
  1. 4.0
    Current Employee

    Inbound call center financial advisor

    Aug 21, 2011 - Investment Services Representative II in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and good people. Benefits package is excellent including 8% 401k match, education allowance available within 90 days. Overall a very pristine selling atmosphere within the securities industry

    Cons

    Sales in the securities industry can be difficult so the salary is very nice but there is no additional incentive pay for production.

    Continue reading
    1 person found this review helpful
  2. 3.0
    Current Employee, more than 1 year

    Software Engineering at USAA

    Oct 28, 2021 - Software Developer in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Comfortable and blameless work culture, great benefits including an 8% match on a 4% investment for your 401k, 90% health coverage after meeting a deductible of $1400, almost 2 months a year of PTO, gym membership reimbursement, up to 10k per year to further your education, and amazing work life balance.

    Cons

    As far as the engineering side goes at USAA, innovation is slow. Technology is far behind the majority of other software companies. Compliance related administrative tasks and meetings often bleed in to a developers workflow taking time away from the development process. USAA leverages benefits (often geared towards older engineers) and promises of bonuses to compensate for giving their engineers a lower salary. Climbing the corporate ladder can be a slow process.

    Continue reading
    1 person found this review helpful
  3. 4.0
    Current Employee

    Good company

    Aug 9, 2021 - Business Strategy and Planning Director in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    USAA offers decent benefits for retirement, and parental benefits

    Cons

    PTO could be better and base salary is not competitive with the market rate

    Be the first to find this review helpful
  4. 5.0
    Current Employee, more than 1 year

    Salaray

    Sep 10, 2020 - Anonymous Employee in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really great pay with a Christmas bonus and annual salary bonus

    Cons

    your colleagues will really drive you crazy

    Continue reading
    Be the first to find this review helpful
  5. 3.0
    Current Employee, less than 1 year

    Micro Managed

    Jan 22, 2019 - Member Debt Solutions (Collections) in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice desk and office environment along w/ plenty of cafeteria options. Annual end of year salary bonus which really is there way of saying we don't give monthly bonuses so cheaper for USAA to do this. There is the ability to be transferred into other divisions after a year if you can make it that long.

    Cons

    Phoenix, AZ office: Scripted talk off's to customers and if you don't follow this script you're dinged. No matter how upset the customer is on the call make sure you follow the script!! The customers have caught on to this because we ask the same questions over and over again.

    Continue reading
    6 people found this review helpful
  6. 4.0
    Current Employee, more than 3 years

    Great company to start or end career

    Aug 27, 2021 - Software Engineer II in Dallas, TX
    Recommend
    CEO Approval