USANA Health Sciences Reviews | Glassdoor

USANA Health Sciences Reviews

12 reviews

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Kevin Guest
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12 Employee Reviews

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Pros
  • Great company who cares about employees and work life balance overall (in 10 reviews)

  • GREAT benefits especially if you are interested in your health (in 11 reviews)

Cons
  • It was a good ol' boys club, if you're a female forget about being heard or given any assignments (in 4 reviews)

  • Management team is accessible and willing to listen (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Meh..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at USANA Health Sciences full-time (More than a year)

    Pros

    They are pretty willing to work around family life schedules. Also, decent benefits i.e. gym, basketball court, chiropractic and massage services.

    Cons

    Very little room for growth especially as a women. They try and promote women in leadership but do it in a very stereotypical way. I also know of quite of few people who were pushed out of their positions to make way for someone else's 'buddy'. Total boys club.


  2. Helpful (2)

    "So many problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at USANA Health Sciences full-time (Less than a year)

    Pros

    Great products that you get free or at a discount.

    Cons

    So many. The company is older so they don't quite understand the need for collaboration, open environments that aren't isolated cubicles, and hiring for skills and talents rather than family members. HR is not very organized. You learn very little in orientation and very little is ready for you when you start. No good system for tracking when an employee needs something like equipment or a login. Lots of money wasted on large scale film production that simply isn't getting a ROI. Managers are isolated from the team in their offices with windows. Little natural light for everyone else. The environment it creates is one where communication does not happen how it should. I was told to be creative but I was stuck working in an environment that did little to foster that creativity. Workflows need to be fleshed out. Marketing is a whole problem itself. No one knows what the goals are and how to measure if they were reached. Because the company is cash flow positive, people aren't making wise choices. The company claims to be flexible and family-focused, but did not give me that flexibility. There is a profit sharing plan--but be careful--I was let go probably a week before checks were made out, meaning more of the pie for everyone else. The company is bogged down by middle management that get large salaries but don't do much but go to meetings. The people at this company have worked there for so long that they don't understand how other companies are doing things (much more successfully). When I spoke up about where I saw holes in the system, I was told that I needed to focus on my personal responsibilities. Not much room for growth if you have opinions or dare to speak up.

    Advice to Management

    Hire people who know how to run a company. Get rid of the cubicles and walls. Turn the offices into meeting rooms and make the managers and directors sit with their teams so they know what they're doing. Have an unlimited time-off policy and trust that your employees will use it when they should and work when they should. You'll get better work out of your employees if you treat them like adults. Take a look at what middle management is doing on a day-to-day basis and let them go if all they do is micro-manage rather than actually lead, guide, inspire, and contribute to the success of the company.

  3. Helpful (4)

    "Product owner - IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Owner - IT in West Valley City, UT
    Former Employee - Product Owner - IT in West Valley City, UT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at USANA Health Sciences part-time (Less than a year)

    Pros

    Great pay and benefits - that's about it. Building is lovely. Some people decent. Can't think of anything else that is positive.

    Cons

    Never seen such poorly organized IT department(s). Nothing ever got done. The directors didn't listen to experience. It was a good ol' boys club, if you're a female forget about being heard or given any assignments. Say they are agile but really aren't and don't want to make changes to be agile. No ownership on projects or process to get anything done. No assignments made and no follow-through. Always told no if it was a change or a request that would make operating better.

    Advice to Management

    There are some amazing employees who actually know what they're doing - get out of their way and quit holding meetings so they can do their job and help you look good.


  4. Helpful (12)

    "Poor Management Style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    None that I can think of.

    Cons

    CEO hires drinking buddies to fill high management positions. These people are not qualified to fill these positions.


  5. Helpful (9)

    "Great place to work if you are a “yes man”"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at USANA Health Sciences full-time (More than 5 years)

    Pros

    Awesome gym facilities if you take advantage of them. Good vitamins. It's nice to see profit sharing in a company of this size.

    Cons

    USANA used to be an awesome company to work for until they let two idiots run the show in Marketing and IT. The company used to be filled with talented, dedicated, hard workers until these two sucked the life out of all the employees and started pushing everyone out, or firing the ones they don’t like. Believe me, the current turnover is not proportional to USANA’s track record or any other company for that matter.

    Furthermore, they are replacing the talent USANA once had with their hand-picked favorites. Read: their friends who are as clueless at their job duties as these two C-level bosses are.

    If you are new to USANA or thinking about getting a job there, simply swallow your dignity and learn to repeat the word “yes” over and over and over. Apply that word liberally at work despite all the problems it creates for you and your peers. After all, the new management in town simply wants quick fixes and not well thought out solutions that take time to execute.

    Also, don’t be fooled by the slew of recent positive reviews on GlassDoor.com. USANA’s PR and HR teams are experts at convincing their employees to write good reviews about them on various sites as evidenced by the many internal emails from management asking employees to do so. Of course you’ll write something nice if your boss tells to do to it.

    Advice to Management

    The CEO needs to right the ship, and get rid of the two monsters at the top of Marketing and IT. You're going to have to do it sooner or later. Doing it now will show your employees that you do care about them and save you a ton of headache down the road.


  6. Helpful (10)

    "not for software engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in West Valley City, UT
    Former Employee - Software Engineer in West Valley City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at USANA Health Sciences full-time (More than 8 years)

    Pros

    If you're not very good engineer they will never know.

    Cons

    They claim they are building new big things but have no clue how to enable that type of effort. They are only looking for smoke in mirrors "big wins" that is not maintable. They pit engineers against management leaving development without a voice.

    Advice to Management

    Fire the cio who has run IT into the ground despite all the additional resources.


  7. Helpful (11)

    "Beware of IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Grunt in West Valley City, UT
    Current Employee - IT Grunt in West Valley City, UT
    Doesn't Recommend
    Neutral Outlook

    I have been working at USANA Health Sciences full-time (More than 3 years)

    Pros

    Gym, benefits, great people to work for

    Cons

    Blundering, incompetent CIO. Should not be leading any department or company. Arrogant, uncaring, and has no idea what he is doing. Great employees are leaving left and right. He drove out one of the best VPs in the company.

    Arbitrary deadlines, little communication, any mistakes and you are blacklisted. The CIO has more faults than anyone yet he is untouchable. This has become a living hell. I will be looking for a new job as soon as profit sharing is distributed.

    Get out while you can or don't join because you will regret it.

    Advice to Management

    Your IT department is imploding. Don't you see it or get it? Get rid of this CIO and bring back the true leader of this department before everyone walks.

  8. Helpful (8)

    "IT culture is at odds with corporate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Salt Lake City, UT
    Current Employee - Software Engineer in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook

    I have been working at USANA Health Sciences full-time (More than a year)

    Pros

    People work hard and value teamwork, benefits

    Cons

    The work/life balance which USANA professes is not happening in the IT department. Unfortunately, the CIO does not have an prior experience as a CIO and does not seem to know how to properly staff the department, motivate the employees, or foster an environment where the staff is valued. He says the words but his actions speak louder than words.

    I have heard from several individual in management that he is very difficult to work with. Many of us wonder when we will be written up or terminated because he has found some fault which is now a detriment to the company. We have lost the VP of IT who had the most experience in the department and now other developers are leaving.

    The culture used to be a caring, we are working towards a goal type environment but now it is just get the work done and don't complain.

    The developer salaries are below normal. I would not recommend working in the IT department.

    Advice to Management

    Take care of your employees. Take a look at the C levels and ensure they are qualified before you promote them or just assume they are good because they are friends with the CEO.


  9. Helpful (7)

    "Poor Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Department in Salt Lake City, UT
    Former Employee - IT Department in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Workout area, gym, always lots to do, fast paced, claim a work/life balance

    Cons

    Two monsters appeared in marketing and IT. Check them out, they worked at HerbalLife. Two worst executives ever. Poisoning the culture, driving out excellent employees, paranoid, control-freaks. Charismatic until they can stab you and everyone else in the back. Must be drinking buddies with the CEO.

    Advice to Management

    Wake up USANA! Your employees are grumbling and leaving. You know there is a problem, yet, the monsters roam the halls like they are kings. Greatest places to work? Not even close. They must have paid someone off for that win.


  10. Helpful (8)

    "IT in a downward spiral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in West Valley City, UT
    Former Employee - Senior Software Engineer in West Valley City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at USANA Health Sciences full-time (More than 3 years)

    Pros

    They offer good health and wellness benefits. The compensation was fair. They truly have great products, and continue to grow and increase revenue.

    Cons

    lack of leadership, unrealistic expectations, no work-life balance, poor culture, IT lacks vision and expertise. Feels like multiple companies with different goals and conflicting interests.

    Advice to Management

    Learn to trust your employees. They have great ideas and skills that they want to use. Create a vision and set clear goals and stick to them. Constantly changing direction, abandoning projects, making up arbitrary deadlines, and making everything the highest priority burns people out. Probably most importantly, remove the bad apples in middle management that are poisoning the culture.


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