USG Reviews | Glassdoor

USG Reviews

Updated May 19, 2017
91 reviews

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Current Employees

3.4
Star Star Star Star Star
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USG CEO James S. Metcalf
James S. Metcalf
23 Ratings

91 Employee Reviews

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Pros
  • USG has a Good work life balance (in 18 reviews)

  • They had great people working there in the front office and on the manufacturing floor (in 13 reviews)

Cons
  • Work life balance has steadily deteriorated (in 5 reviews)

  • Limited short term opportunities for advancement (in 4 reviews)

More Pros and Cons

  1. "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USG full-time (More than 10 years)

    Pros

    The people at USG care a lot about the work that they do and each other. There are a lot of career and development opportunities for employees that have the aptitude, are flexible, and are willing to work hard. People come to USG and stay for their careers.

    Cons

    It is a cyclical business due to the connection to the building industry. Management is working hard to even out the impact of the cycles on the business, but there will always be some impact.

    Advice to Management

    Continuing caring about employees and recognizing their good work.


  2. "Maintenance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Maintenance Supervisor in East Chicago, IN
    Current Employee - Electrical Maintenance Supervisor in East Chicago, IN
    Recommends
    Positive Outlook

    I have been working at USG full-time (More than 10 years)

    Pros

    People you are working will. Benefits, working schedule, overtime

    Cons

    No Communication, not keeping up to work schedule

    Advice to Management

    Communicate More with Employees


  3. "Maintenance Mechanic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Mechanic in Jacksonville, FL
    Current Employee - Maintenance Mechanic in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at USG full-time (Less than a year)

    Pros

    Safety, Communication, hours are okay.

    Cons

    Some of the rules are ridiculous.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "machine operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator in Jacksonville, FL
    Current Employee - Machine Operator in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at USG full-time (Less than a year)

    Pros

    You do get plenty of hours

    Cons

    Do not move you so you can get your money. .it's hard to get your raise


  6. "Good for long term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Washington, DC
    Current Employee - Project Manager in Washington, DC
    Recommends
    Neutral Outlook

    I have been working at USG full-time (More than 10 years)

    Pros

    High caliber fellow employees. Challenging analytical work.

    Cons

    Minimal opportunities for advancement. Pace of work is too slow.

    Advice to Management

    Push your people more.


  7. "Decent company with some concerns"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    Pros

    Flexible career paths, ability to develop leadership skills through employee resource groups, generally good co-workers, nice location in the West Loop

    Cons

    Employee morale varies by department, remnants of the "old boys club" still lingers, talks the big talk about diversity but the demographic make up of mid to senior management tells a different story


  8. Helpful (1)

    "Current Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Negative Outlook
    No opinion of CEO

    I have been working at USG full-time (More than a year)

    Pros

    All the people in the office are generally friendly.

    Cons

    Company culture is methodical and requires patience.


  9. Helpful (5)

    "Not the place I loved....."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at USG full-time (More than 10 years)

    Pros

    Employees are dedicated and push boundaries - great culture of work/life balance and family-first thinking.

    Cons

    The management team is completely disconnected with all sorts of weird power plays happening on the 18th floor which unfortunately translates to annual lay-offs, the loss of some amazing and smart people and budget cuts that make it nearly impossible to maintain a competitive advantage. Employees are paranoid to spend money or say the wrong thing for fear of their job/reputation. Consistently cutting marketing and sales spending which makes it harder and harder to compete when frankly our competition is investing. Outdated and legacy technology platforms that are hobbled together makes it hard to do the most basic jobs - like customer service - I think we are still on green screens! We launch new products, build momentum and then don't invest in the plants so we can't manufacture the product. Definitely don't put the customer first.

    Advice to Management

    Management needs to stop worrying about their own titles and salaries and start thinking about what made this company so great in the first place. The CEO has surrounded himself with only those who say "yes sir". I wouldn't be surprised if the company is sold or acquired due to poor top of house management.


  10. Helpful (1)

    "Pretty good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at USG full-time (More than a year)

    Pros

    Good 401k match, good health plan

    Cons

    Difficult to move up in the company, always readjusting budgets so belts are tightened without warning


  11. Helpful (2)

    "Solid B-"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Neutral Outlook
    No opinion of CEO

    I have been working at USG (Less than a year)

    Pros

    company cares about people and culture

    Cons

    organization in transition to redefined strategy that seems little unclear


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