USG Reviews | Glassdoor

USG Reviews

Updated July 22, 2017
170 reviews

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3.4
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Jennifer Scanlon
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170 Employee Reviews

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Pros
  • USG has a Good work life balance (in 18 reviews)

  • They had great people working there in the front office and on the manufacturing floor (in 13 reviews)

Cons
  • Work life balance has steadily deteriorated (in 6 reviews)

  • Limited short term opportunities for advancement (in 4 reviews)

More Pros and Cons

  1. Helpful (4)

    "Change you policys at the customer service center at Schiller Park."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Schiller Park, IL
    Current Employee - Customer Service Representative in Schiller Park, IL
    Doesn't Recommend
    Approves of CEO

    Pros

    The people you work with are good people. You have to be careful of negative comment you make to some because the y can turn on you, but overall there are pleasant people.

    Cons

    The programs regarding a person's attendance, the having to turn on your computer to log in and if you are a minute late it is counted against you. You will be written up for it, besides having to put up with your teamleader's attitude all day for coming in late. It does not matter if it something personnal. A person changes when they become a teamleader and all the sudden the person you knew just goes postal on you for the same things he did before he was a teamleader. They have a Quality Assurance Program that no matter how good you do and you helped the customer it was not good enough. It is good for making sure the employee has low self esteem.

    Advice to Management

    To listen to the employees. Most would do 100% without the babysitting tools set in place to make one feel as if they are not grown up enough to do the job. Remember people have lives outside of work and should not be made to feel horrible for being late or missing work. Unless it was out of hand then that is different, but for those few people all must paid the price. When a person apply for a position within it should not have to go through the teamleader first. A person should be able to interview base on their work ethics.


  2. Helpful (1)

    "review headline for my review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Generally speaking there is stability and you will get reasonable compensation increases, to include cost of living increases, every year.

    Cons

    There is no way to get rid of incompetent employees. Senior management is horrible and lacks any vision for positive change within the organization. You spend most of your day dealing with bureaucratic headaches.

    Advice to Management

    Leave! Engage your employees. Value your employees. Put some effort toward employee development. Have a vision for change and work towards it. Be INNOVATIVE!

  3. Helpful (2)

    "Worst employer ever, lots of great ideas on employee satisfaction but never implemented or are poorly implemented."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator in Auburn, WA
    Current Employee - Machine Operator in Auburn, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The pay and benefits are OK. Really good if you want to work at night and go to college during the day because they will pay for your tuition. Good safety programs, however employees are rarely involved in their implementation which makes everyone unhappy if normal practice has to be changed.

    Cons

    Too many changes happens on a daily basis, whatever management wants it will be done regardless of what employees think or their input.
    Management is so fake, they tell you,
    'feel free to tell us your opinions we will listen' but at the same time they avoid those that raise good questions and concerns in the meetings.
    The supervisory team is so biased, you cant move up to the next levels unless they like you. No equal opportunities for advancement.

    Advice to Management

    Open your eyes guys (management) we are very unhappy out here on the floor. We won't say anything because of fear of retaliation through layoffs. Think about this, most people have resorted to going back to school while others are investing their hard earned money in buying lottery tickets, as groups, in hopes that they can walk away from the misery. That should tell you how bad people want out but the only thing stopping them from leaving is the money. Compensation alone has never motivated people, remember from your management courses if you took any.
    Really won't be a bad job if you just want to go to college and leave after wards, I heard it will be more like a full ride scholarship.


  4. Helpful (2)

    "Minimum raises result in lower pay over career"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good products and a safe work enviroment

    Cons

    Company continues to struggle thru tough economic times.
    Payroll discrepencies favor newer employees over long term employees
    Limited short term opportunities for advancement


  5. Helpful (2)

    "USG used to be a GREAT place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    Pros

    Great people work here
    Company provides a lot of opportunites for laterial moves

    Cons

    Middle Management in position because of years of service not quality of work
    no real advancement opportunities
    several workforce reductions and no Manager, ever seem to get cut, too much work for lower level employees.
    salary freeze since 2008
    Sr. level managers keep getting longer titles and promotions

    Advice to Management

    Provide career paths
    Do something about middle management
    provide at minimum cost of living increases


  6. Helpful (3)

    "Lacking ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at USG full-time (More than a year)

    Pros

    Safety was stressed at manufacturing locations.

    Cons

    Ethics were lacking, unethical actions were expected to reach goals for bonuses.


  7. Helpful (5)

    "Lazy please apply here..you will favored here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Chicago, IN
    Current Employee - Anonymous Employee in East Chicago, IN
    Doesn't Recommend
    Neutral Outlook

    I have been working at USG full-time (More than 10 years)

    Pros

    Decent pay..paid weekly..meet some cool people

    Cons

    Where do i begin..Usg east chicago plant is the worst..in board and jt deparments they hire all LAZY PEOPLE and they do nothing at work for 12 hours.but they try to use the hell out of people who do try to come to work n work. they equipment is old n breaks down all day. Everyday they have the same problems or new ones.makes a 12hour day so hard..they dont care at all..mangement sucks..Hr doesnt care.the formen sit in the office all day on facebook n craiglist. instead of getting the lazy ppl to work.the current supervisor is scary..Sacred of his employees the ppl who dont be working or doing anything all day he dont say anything to them but constatly tells the good workers to do everything..the department manager doesnt care either he runs several departments so he doesnt have time..no life to work balance.then you are told you have to work on a day you was off at the last minute..they pay should be higher to work here considering the equipment is out of date and breaks down all day long..everyone is scared to speak up if you do your a target..i would not try to get anyone to work here. WORST PLACE TO WORK..they treat ppl terrible.they dont train u properly they use to now training is relieving someone for break .something goes wrong that person doesnt even know what too do. they have their favorites..all the ppl who are lazy. i see why ppl who been here 10yrs or more come in and say they quit..this company needs to be fair n hire better ppl also if you are late all the time you wont get fired until you have been late about 30 times they dont stick to the policy. They dont listen to you and they dont care about you bottom line.

    Advice to Management

    Do you know how the equipment runs in e.c. indiana..probably not huh? The hiring process needs to be more strict..hiring overweight ppl for jobs that reqiure ppl to do heavy lifting and being able to move fast but safetly is not good..and the lazy ppl why do usg keep these ppl who are non productive..someone needs to come out as a undercover boss to see whats going on..secert cameras need to be put up so it can be shown whos here to work and whos not..i dont mind working hard..thats what i come to work to do ..but y should i when the lazy ppl..is patted on the back all the time..REALLY USG REALLY??

  8. Helpful (2)

    "No loyalty. Sent jobs to India. Care about profits not employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at USG full-time (More than 10 years)

    Pros

    Okay benefits. Good people at plants.

    Cons

    Too centralized. They have gotten rid of most of the people at the plants who knew what they were doing and were doing the actual work. Zero loyalty to long term employees who have made many sacrifices for the company. Sent most financial work to unqualified people in India who are doing a terrible job and angering vendors, while eliminating 100s of American jobs. Upper management and corporate have cultivated a culture of secrecy, fear and paranoia. Information dissemination to employees whose job are affected is unprofessional and very late and slow.

    Advice to Management

    You should value employees who have gotten you where you are today instead of replacing them with low paid poorly trained robots from other countries who don't know what they are doing, and then blaming the employees you are eliminating for not making your poorly trained robot's jobs easy enough that they never have to think. You have destroyed what was good about the company. Company name is now ironic.


  9. Helpful (2)

    "IT Lead - Oracle Database Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Lead - Oracle Database Administrator in Chicago, IL
    Former Employee - IT Lead - Oracle Database Administrator in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at USG full-time (More than a year)

    Pros

    Good place if you are planning to retire in less than five years.
    You can be invisible and avoid work if you keep your mouth shut during meetings.
    War rooms are management staff having free lunch and surfing the internet.
    Able to negotiate salary and 3-4 weeks PTO if you are coming from consulting.

    Cons

    Company income based on only a few products.
    Directors or above are robbing the company.
    Traditional sweat shop concept.
    Management is a joke.
    Preferred hiring outside contractors and no internal promotions unless you have connections.
    No merit increase for a few years
    Only lower level employees doing all the work.
    Dead end career path.
    Try to run IT as a business but ending up as a joke because of management failure.
    Other departments refused to work with IT because IT is always over promised and under delivered. Plus most staff is clueless of what they are doing because of high turnover rate.
    Benefits are going downhill.

    Advice to Management

    Keep up the good work (#sarcastic). Enjoy while you can.


  10. Helpful (3)

    "Do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at USG full-time (More than 3 years)

    Pros

    Cafeteria. That's about it really.

    Cons

    This is a place that does not value hard work and will work you to the bone with no thanks

    Advice to Management

    ....


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