USIC Reviews | Glassdoor

USIC Reviews

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Found 411 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
62%
Approve of CEO
USIC CEO Rob Tullman
Rob Tullman
156 Ratings
Pros
  • "Company vehicle, Flexible hours, great management in certain areas(in 61 reviews)

  • "Unlimited overtime and a company truck to drive home(in 54 reviews)

Cons
  • "Long hours, can be physically straining(in 37 reviews)

  • "No upper management(DM) support with conflict or issues with supervisors that are biases against you(in 18 reviews)

More Pros and Cons
  1. Good place to work

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at USIC full-time

      Pros

      The bosses are really good, it makes or break this line of work.

      Cons

      Ticket volume during peak season.

      USIC Response

      January 18, 2019USIC HR

      Hello, Thanks for sharing—we’re always glad to hear that our team is happy, especially with management. We're always available to speak with you should you need assistance in the future. Sincerely, USIC HR

    • Excellent job if you like working in the weather

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at USIC

        Pros

        Your own work truck, equipment, and individual freedom

        Cons

        Continuous adaptation of the changing expectations

        Advice to Management

        Make sure the right hand knows what the left hand is doing. To many chiefs and not enough Indians

      • Stable growing company to work for

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Operations Claims Manager in Dallas, TX
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at USIC full-time for more than 20 years

        Pros

        Within the company there are opportunities to grow with the company as you grow. If you are willing to put in the work and time, there will be opportunities that come available to take this from a J-O-B to a career. This job is what you are willing to put into it.

        Cons

        While it is the standard in the working world now, the benefits are not what they one were. The high deductible plans can be tough on a family.

        Advice to Management

        Show the people that work for you how important they are to the success of our company. Let them see the growth coming and what they can do to help with improvements or growth.

      • Great Career

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Technician in Raleigh, NC
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at USIC full-time for more than 20 years

        Pros

        Company vehicle, Flexible hours, great management in certain areas. Promotes from within.

        Cons

        Pay could always be better for the importance of the job.

        Advice to Management

        Increase starting pay in all markets.

      • Helpful (1)

        Decent enough

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Utility Locator in Rochester, MN
        Recommends
        Positive Outlook
        Disapproves of CEO

        I have been working at USIC full-time for more than 2 years

        Pros

        Company truck, phone, and laptop. Pretty much unlimited hours in the summer.

        Cons

        Low/No winter hours, never see family in busy season. Could pay better.

        Advice to Management

        Better wages for the amount of work and stress your techs are under.

      • Has to do better.

        StarStarStarStarStar
        • Overall
        • Career Opportunities
        • Compensation and Benefits
        Current Employee - Locator in Brooklyn, NY

        I have been working at USIC full-time for more than 4 years

        Pros

        company vehicle, you can learn new things.

        Cons

        work hours are not flexible, better be a morning person. pay way too low for work being done. not a career job but it should be. you drive, computer search, answer emergency calls, and perform physical locate all at same time. stressful.

        Advice to Management

        lessen workload or hire enough staff. too many tickets, too many hours and weekends. you're killing people that work hard. this job is not a cake walk

      • A good solid living

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Utility Locate Technician in Asheville, NC
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at USIC full-time for more than 6 years

        Pros

        Unlimited overtime and a company truck to drive home.

        Cons

        You are almost always behind with workload. Weekend work is always requested.

        Advice to Management

        I don't really have any advice for management.

      • Helpful (2)

        Work 7 days a week

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Utility Locate Technician in Marietta, GA
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at USIC full-time for more than 2 years

        Pros

        It is ok pay when you are in need of catching up on bills

        Cons

        Stressful work environment constant threats of being fired

        Advice to Management

        Listen to your trcs

      • Helpful (2)

        Management sucks, company truck always in shop ,low pay, terrible training for noobs

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Utility Locator in McKinney, TX
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I have been working at USIC full-time for more than a year

        Pros

        Compsny truck when it runs.

        Cons

        To many supervisors telling you the opposite to do. Low pay, bad training, from orientation to on your your own nothing but lies. Promise the moon . If you like being talked yo like ssit come work here . No training means damage. You still get blamed,

        Advice to Management

        Get all sups, and management 1 page. Better training, higher pay, give respect,

      • Helpful (4)

        Company with many flaws

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Utility Locate Technician in Dallas, TX
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at USIC full-time for more than a year

        Pros

        Company issued truck w/ gas card. Laptop provided.

        Cons

        Corporate at the top is out of touch with reality of what goes on out in the field. Unrealistic expectations from management puts a lot of stress on all of the locators. Locators are piled with numerous locate tickets that includes multiple utilities and they expect you to close 20-30 tickets a day (depending on area). You are not given any time throughout the day to complete big project tickets because your supervisor...

        Show More

        Advice to Management

        You should listen and take more advice from your locators who are busting their butts every day. Maybe pay a little more because the job is bad enough as it is anyway. Training for new applicants is a joke and needs to be improved.

      Found 411 reviews