USIC Reviews | Glassdoor

USIC Reviews

Updated May 19, 2017
264 reviews

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Full-time Part-time

2.8
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USIC President & CEO Rob Tullman
Rob Tullman
77 Ratings

264 Employee Reviews

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Pros
  • Company vehicle (no personal use) (in 45 reviews)

  • Save money by having company truck to drive to and from work (in 37 reviews)

Cons
  • Very long hours not enough pay for the job it's a long l8st (in 21 reviews)

  • There is a big division between production and quality, it seems upper management can not decide (in 15 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Strong company with safety as number one focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USIC full-time

    Pros

    USIC cares about their people and protecting their clients infrastructure. They walk the talk, which is very refreshing.

    Cons

    Tons of training, but in the long run, that's a good thing where everyone benefits.

    Advice to Management

    When any problems come up, address them immediately, no matter how small they seem to you.


  2. "Area supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Supervisor in Dallas, TX
    Current Employee - Area Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USIC full-time (More than 5 years)

    Pros

    Fair pay for hard work. Benefits that are competitive. Opportunity to move up in company

    Cons

    Not for everyone. Takes good work ethic, positive mind set, dedication. No one will give you anything as you have to earn it

    Advice to Management

    Consistency in all things.


  3. Helpful (3)

    "Eh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utility Locate Technician in Charlotte, NC
    Current Employee - Utility Locate Technician in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at USIC full-time (Less than a year)

    Pros

    Company truck.
    401k
    Insurance benefits.
    laptop
    cell phone
    gas card

    Cons

    The featured review about a lot of training is bogus. Thats the bad thing here. They throw you to the wolves, and the only answer to any question you ask is "figure it out".

    Advice to Management

    After people do the institute training, you should put them riding along with a tech for a week, doing all of their tickets under their supervision. The first couple weeks is really difficult as things are now, and makes people want to quit.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "ok company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Utility Locate Technician in Wilkes Barre, PA
    Former Employee - Utility Locate Technician in Wilkes Barre, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at USIC full-time (More than a year)

    Pros

    alot of overtime during the summer

    Cons

    slow down in winter time

    Advice to Management

    better communication


  6. Helpful (2)

    "Utilities locator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Utility Locate Technician in Norman, OK
    Former Employee - Utility Locate Technician in Norman, OK
    Doesn't Recommend

    I worked at USIC (Less than a year)

    Pros

    Made decent money, and benefits wasn't bad

    Cons

    Need better management, expect to much from people.

    Advice to Management

    Get better training and find supervisor that care.


  7. Helpful (1)

    "Run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utility Locate Technician in Jackson, MI
    Current Employee - Utility Locate Technician in Jackson, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at USIC full-time (More than 3 years)

    Pros

    you get a take home truck and a gas card. if your single with no family its ok money

    Cons

    68 hours a week minimum. yelled at by contractors. lie about raises in interview. They do not focus on safety, more on getting jobs done 6 days a week, rushed all the time

    Advice to Management

    Hire more people to lighten the load on employees. do not lie about pay raises. be honest about the amont of overtime required before interview so the new people dont quit after the training class.


  8. Helpful (2)

    "Immature Supervisors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Locator in Irving, TX
    Former Employee - Locator in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at USIC full-time (More than a year)

    Pros

    Work truck. Cell phone. Hours.

    Cons

    Hours, Immaturity of supervisors, gossiping, unrealistic goals.

    Advice to Management

    look at the attitude of your supervisors, and how they single someone out and pick favorites over other employees.


  9. Helpful (2)

    "Don't trust them"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Utility Locator in Dayton, OH
    Former Employee - Utility Locator in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay, work truck, phone, laptop

    Cons

    slave runners, unsafe. They don't care for you, just the numbers they're worried about

    Advice to Management

    Get your head out of your rear end. Upper management is the reason this company has such a revolving door


  10. Helpful (2)

    "Not for everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utility Locate Technician in Pittsburgh, PA
    Current Employee - Utility Locate Technician in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at USIC full-time (More than a year)

    Pros

    Independence to manage one's workload
    Opportunity for overtime
    Able to transfer across the country
    Opportunities for advancement but mainly to are supervisor positions
    Company vehicle (no personal use)
    Flexible hours

    Cons

    Work in the elements
    On call most of the day
    In call at night (depending on region) for a whole week but paid only for time worked even though you're essentially confined to home
    Hours are erratic
    ~20 hrs/week during slow winter period

    Advice to Management

    Computer slideshow courses are not sufficient media for additional training

    Focus areas you wish to improve rather than everything at once

    Display statistics for employee productivity

    Prepare for a union


  11. Helpful (2)

    "This is not a bad job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utility Locate Technician in Lombard, IL
    Current Employee - Utility Locate Technician in Lombard, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at USIC full-time (Less than a year)

    Pros

    Overtime
    Company Vehicle
    Paid Training
    Benefits
    Pay Raises

    This company offers a variety of perks. This is a decent job with decent wage.

    Cons

    The in-field training with current technicians could use improvements. The technicians could do better to show proper procedures rather than use shortcuts. Also, they could offer more troubleshooting support.

    Advice to Management

    Stop pushing quantity over quality which leads to the shortcuts and damages.


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