Updated Jun 5, 2023
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Top Review Highlights by Sentiment
- "Decent pay and as many hours as you can handle." (in 66 reviews)
- "Very well paying job with great benefits" (in 37 reviews)
- "People are nice and relaxed for the most part." (in 15 reviews)
- "lots of freedom and a company truck" (in 12 reviews)
- "Money is good but for the time it's not" (in 11 reviews)
- "fast paced, lonely at times, hectic, poor management, drive a lot" (in 58 reviews)
- "Long hours in the summer caused me not to see my daughter for three weeks and we live in the same house." (in 55 reviews)
- "+ Some bad supervisors" (in 33 reviews)
- "Horrible upper management, they ignore problems going on in dispatch like we are a foreign country right inside the office!" (in 24 reviews)
- "Low pay, bad training, from orientation to on your your own nothing but lies." (in 16 reviews)
Ratings by Demographics
This rating reflects the overall rating of USIC and is not affected by filters.
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- Current Employee★★★★★
It's toughFeb 20, 2023 - Lead TechnicianRecommendCEO ApprovalBusiness Outlook
Company truck, gas card, freedom, outdoors, crazy homeowners
Management, promotions, bonuses, PTO, pay
- Former Employee, more than 3 years★★★★★
Completely Disorganized Management TeamJun 5, 2023 - Utility Locator in Baton Rouge, LARecommendCEO ApprovalBusiness Outlook
There weren't any Pros to speak of.
The management team is utterly disorganized. My manager was fired for poor performance even though his performance as a manager was in the top 10% of the company consistently. In reality, he was fired because the new state manager didn't like him. It was purely a personal thing. He was replaced by someone with less than a year of locator experience who didn't know how to do the job of utility locator.Continue reading
- Current Employee★★★★★
Employee Un-appreciationMay 29, 2023 - Damage Prevention in Albany, NYRecommendCEO ApprovalBusiness Outlook
-Easy hiring process -Helpful peers -Company vehicle
-Lack of appreciation for long time employees with proven value -Mostly interested in looking appealing to obtain new employees by increasing starting wages while reducing the value of current employees. Ex; increase of $4 per hour for starting wage of new employees in the last 12 months while only increasing dedicated, proven reliable employee wages $1. -Narrowing the gap; making merit increases over years of service merit-less by not increasing wages of new and established employees equally.Continue reading
- Current Employee, more than 3 years★★★★★
Solid company and always looking to improve.Mar 2, 2023 - Utility LocatorRecommendCEO ApprovalBusiness Outlook
Working as a utility locator at USIC is a great opportunity to start a career with little or even no industry experience. Utility location is easy to learn, but difficult to master so be ready for a challenge. You work alone, so you set the pace and make decisions, but there is always someone available to consult.
USIC is a large company so you may feel like your opinion isn't heard. Emergency excavations happen which means at times you will be on call 24 hours a day. Work in ALL types of weather. Peak dig season means very long days.Continue reading
- Former Employee, less than 1 year★★★★★
Great entry levelJun 4, 2023 - Utility Locate Technician in Plano, TXRecommendCEO ApprovalBusiness Outlook
Company truck take home Left alone in the field if completed goal for tickets Lots of OT available Learned a lot about every utility
Pay was low compared to other companies that do less utility locates On call 2 times a month Never got the raises I was promised
- Former Employee, more than 8 years★★★★★
HorribleFeb 22, 2023 - Utility Locate TechnicianRecommendCEO ApprovalBusiness Outlook
Company truck, can be good co-workers, outdoors, kinda like your own boss. If you can get on a good crew the job is great, if you can get a good supervisor that helps instead of targeting you.
The way Usic system works is you are set up for failure with everything. There is a lot of favoritism at this company I mean a lot. If a supervisor doesn’t like you. You will have a target on your back and will get no help. The district managers always agree with the supervisor most cases cause they are busy and don’t care enough. In some states they don’t follow one call laws, sometimes higher ups doesn’t even know the law themselves. They would much rather put a damage on your record than fight the utility company or contractors in fear of loosing contracts especially in this economy. The quality system is set up for failure. If you get one damage it’s a quality point most cases. in order to get that point back you have to get multiple audits passed to get single quality point back. And trust me on projects it’s super easy to get a damage. No room for advancement period.Continue reading
- Current Employee, more than 1 year★★★★★
You’re only at home because you work thereJan 16, 2023 - Digital Locator in Indianapolis, INRecommendCEO ApprovalBusiness Outlook
The potential to make over 40k your first year. Work from home with all equipment supplied by company. Full benefits package. Very little phone work if any. No in office time required. No previous experience required. Paid holidays, vacation time and sick time. Management is understanding of personal situations and will try to work with you.
Most days you are asked sternly (not mandatory) to work at least 10 hours. You are frowned upon if you can’t do it. That 10 hour day can quickly become a 12 hour day if there is a system failure. Per piece production based pay scale. If you work slow, you will make peanuts. Rules and policies change frequently and without notice. Peer auditing system for work quality and adherence. If your peer does not care for you, you won’t get a pay increase. High volume of work and not enough workers. Low bonuses and lack of appreciation to those that work as asked and have zero home life. Public shaming by senior employees via departments chat. In other words you may get “called out” in front of your coworkers for a number of things. No obvious regard for individual health. Job requires sitting for hours on end. If you take a 30 min lunch (unpaid) you are expected to work 30 min at end of shift to cover it.Continue reading
- Current Employee★★★★★
Pretty GoodMay 3, 2023 - Utility Locator in Champaign, ILRecommendCEO ApprovalBusiness Outlook
Can be isolated if that’s your thing, outside at all times, company truck you take home and they pay for the gas. A lot of paid training. A lot of people use usic as a stepping stone to get to other high paying positions in the utility field of employment: gas, electric, cable, phone etc
Outside year round, cold and hot. Can be a lot of hours, during the busy time of year expect 50 hours minimum and up to 60. Could turn into a pro though if you want the OT money and don’t want a personal life.Continue reading
- Current Employee, less than 1 year★★★★★
USICJun 1, 2023 - Utility Locator in Orlando, FLRecommendCEO ApprovalBusiness Outlook
There's no boss breathing down your neck
It could be dangerous at timesContinue reading
- Former Employee★★★★★
usic locatorJun 1, 2023 - Utility Locator in Fort Worth, TXRecommendCEO ApprovalBusiness Outlook
easy job and chill not looking over shoulder by managers is nice
outside and can be demanding
USIC Reviews FAQs
USIC has an overall rating of 3.3 out of 5, based on over 1,054 reviews left anonymously by employees. 55% of employees would recommend working at USIC to a friend and 49% have a positive outlook for the business. This rating has been stable over the past 12 months.
55% of USIC employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated USIC 2.6 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at USIC to be culture, benefits and the cons to be career development, compensation, management.