Uber Reviews in Chicago, IL | Glassdoor

Uber Chicago Reviews

Updated Jul 15, 2019

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Found 99 reviews

4.4
StarStarStarStarStar
Rating TrendsRating Trends
89%
Recommend to a Friend
98%
Approve of CEO
Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
31 Ratings
  1. "Fantastic Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Freight Operations Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time

    Pros

    The people are understanding and helpful. The perks (lunch is provided, snacks and drinks are always available, benefits and PTO are top notch). The job itself is also fulfilling.

    Cons

    The job can be time consuming, but not to an extreme.

    Advice to Management

    Keep it up and feel free to give me a raise. ;)

    Uber2019-07-15
  2. "Account Management at Uber Freight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Manager, Freight in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    Customers and Drivers are our top priority. Leading new initiatives to improve user experience has been a thrill. The Account Management Organization at Uber Freight is constantly changing making it an extremely exciting and fast paced environment that never gets boring!

    Cons

    Get ready to become a professional at multi-tasking! Projects, Internal clubs, and training sessions on top of your daily work is a lot to take on!

    Uber2019-07-02
  3. "Set the world in motion!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    Uber has been a tremendous place to work. Young atmosphere with strong leadership enabling employees to get the most out of each day. The benefits package are second to none (breakfast, catered lunches, Uber rides/eats).

    Cons

    None at this time.

    Advice to Management

    Keep doing what you're doing. Under new leadership, Uber has been amazing.

    Uber2019-06-30
  4. Helpful (1)

    "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time

    Pros

    - great pay and benefits - great work environment - strong workplace community

    Cons

    You get spoiled by the perks very quickly. Stay grateful!

    Advice to Management

    Keep it up.

    Uber2019-06-04
  5. "BEST JOB EVER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    Culture is great, perks are awesome! i love coming to work every day and this company really values their employees and reward them when hard work is done. I love this company and will never leave.

    Cons

    There are none!! I love my job!!

    Uber2019-06-04
  6. Helpful (3)

    "A Breathe of Fresh Air"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    I love working for this company. They love to promote from within, and make sure to provide you with the skills necessary to advance. They are also very transparent, and keep their employees engaged in all of aspects of the business. Did I mention free breakfast and lunch everyday? Great place to work!

    Cons

    I honestly have nothing negative to say regarding working for Uber Freight!

    Uber2019-05-20
  7. Helpful (4)

    "Room for Improvement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - COE SPECIALIST II in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    Uber is making constant changes and there are plenty of opportunities for upward mobility. The benefits are undeniable and are what keeps people satisfied with their position. Hoping there won't be many changes to these in the future.

    Cons

    There is very poor communication in all forms. People that have been with this company for a long period of time have very poor work ethic and will do the bare minimum to get by. It seems like the company cares the same amount about those going above and beyond and those who are outright disrespectful in their outputs. If team leads were given more authority to make decisions and impose sanctions for poor behavior I think...

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    Advice to Management

    Get rid of the people that aren't doing their jobs. They are toxic to the community and are making this job 10x harder for those that really care to be here. It is easy to see those people that are here for the paycheck and those who care, so listen to those employees who are constantly putting out their best work and take their comments seriously. Taking shortcuts is guiding us towards failure and so many of us are working...

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    Uber2019-04-24
  8. "It's a great challenge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations and Logistics Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for more than 3 years

    Pros

    Challenging work that builds your skillset for what the future will require

    Cons

    Realtime responsibilities lead to less personal time

    Uber2019-04-20
  9. "Strong Cultural Norms"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Freight Operations Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    Uber is a work place that is putting in the effort to have strong cultural norms and take care of their employees. Breakfast and lunch are provided daily, great health and wellness benefits, education benefits and opportunity and monthly Uber credits. Ability to work from home; opportunity to travel.

    Cons

    No cons overall cons. The work is hard and challenging, but that is not necessarily a bad thing.

    Uber2019-03-12
  10. Helpful (1)

    "Disband the current Riders Trip Escalations LOB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Escalations Agent in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Uber full-time for more than a year

    Pros

    In the Downtown Area Hourly pay Good Insurance Looks good on your resume Nice perks - like reimbursements, credits Outstanding benefits

    Cons

    Leads tendency to misinterpret or downplay certain situations due to bias Leads in this particular LOB have a conflict of interest as they have become friends with agents Lack of respect among agent/leads/team Discombobulated Leads that are there more so to entertain agents and have time pass by Agents in the Rider Trip Escalations LOB are abusive towards the policies set in place by Uber - sleep while working overtime,...

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    Advice to Management

    Please note the cons giving here and take accountability for the agents that are currently representing the company. Agents that are content have been here solely for this reason. Not because they add value to the company. I do not need to speak to anyone 'offline' nor is there much more to dig 'deeper' in. It is all stated here. Please note, agents typically leave a negative work environment, team, lead or management,...

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    Uber2019-04-16
Found 99 reviews