Uber Reviews in London, England | Glassdoor

Uber London Reviews

Updated April 8, 2017
29 reviews

Filter

Filter

London, England (UK)

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

29 Employee Reviews

Sort: Popular Rating Date

Pros
  • You meet new people every trip while also giving you the chance to network (in 103 reviews)

  • You have the ability to work whenever you want (in 76 reviews)

Cons
  • Work-life balance isn't really "a thing" at Uber (in 180 reviews)

  • You put wear and tear on your own vehicle (in 160 reviews)

More Pros and Cons

  1. Helpful (2)

    "GM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in London, England (UK)
    Current Employee - General Manager in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Uber full-time (More than a year)

    Pros

    Great culture and autonomy to grow

    Cons

    High pressured environment, that can often be relentless


  2. Helpful (1)

    "London PCO Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Driver in London, England (UK)
    Current Freelancer - Driver in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I absolutely won't advise anyone to join uber as a driver due to unfair treatment

    Cons

    There's no driver support team and easily can dismiss the driver due to unfair ratings and reviews
    I have had many issues since I started with uber and they never ever helped
    They use us as a machine although we are their first customer before even the riders
    Once a drunk girl broke my car rear armrest and once a rider vomited in my car and once a couple opened the door hard and hits other car which caused damage on my car door that's because the pickup point they asked for was different from uber app map
    Uberpool Don't Accept it cos I have had rider stolen from other riders her bag while she was drunk on the back
    Furthermore the uber map gives many wrong turns like one way road or asking to turn to no entry

    Advice to Management

    Needs to update the maps correctly
    Need a drivers support team ( real teams)
    Needs to consider unfair ratings and reviews left by riders
    New management maybe will improve
    Fares
    Totally it's a rubbish however if you use it as a secondary company maybe ok


  3. "Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Driver in London, England (UK)
    Current Freelancer - Driver in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Uber (More than 3 years)

    Pros

    Flexible hours to suit your lifestyle
    Improving platform and an increase in the number of passengers mean a decent income can be achieved

    Cons

    Can be long hours and favours passengers more than drivers

    Advice to Management

    Improve driver relationships quicker
    Listening alone without rewarding or improving the facilities is not good enough


  4. Helpful (1)

    "Don't work for this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Driver in London, England (UK)
    Current Freelancer - Driver in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing good anymore in this job

    Cons

    You have to work under minimum wage with your own car, fuel and insurance


  5. Helpful (4)

    "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSR in London, England (UK)
    Current Employee - PSR in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A very Nice building and food with a forward thinking team. You're given a lot of freedom. New team members constantly

    Cons

    Your usually working long hours. There is lots of segregation between full time employees and temp staff. If you are a temp staff you will be treated like one

    Uber Response

    Dec 20, 2016 – Careers Brand Team

    Thanks for the review - great to hear you're enjoying the team in London. If you'd be willing, I'd be happy to chat further about the treatment of employees & temps. Feel free to reach out ... More


  6. Helpful (1)

    "Inspired by Pace & Ambition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    Never have I experienced a company with such ambition to change at pace, with of course the people in place to realize it. It's an inspiring place to come to work every day and there are real efforts to keep the business fresh and steer clear of the pitfalls experienced by corporations of this size.

    Cons

    High pressure, high expectations, incredibly talented peer - it can be difficult to stand out, but the collective achievement and shared credit means this isn't actually so bad.

    Advice to Management

    Be wary of the pitfalls of large corporations, bureaucracy, impersonal relationships, etc.

    Uber Response

    Nov 4, 2016 – Careers Brand Team

    Thanks for the review! We're working super hard to make Uber feel small even though we're getting bigger, and so far I think we've done a good job. Keep up the great work in London and thanks for ... More


  7. "Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Driver in London, England (UK)
    Current Freelancer - Driver in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    U can choose what hours u work

    Cons

    No good company, they don't care about drivers


  8. Helpful (1)

    "Operations & Logistics Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations and Logistics Manager in London, England (UK)
    Current Employee - Operations and Logistics Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    Sharp, humble colleagues, great work environment, very proactive and ever changing career and responsibilities, great opportunities to grow and evolve and work abroad.

    Cons

    Salary is at the very bottom range of the skill set and market rates for the competence that people have here.

    Uber Response

    Oct 19, 2016 – Global Marketing Strategist

    Keep up the great work in London and thanks for the review and feedback!


  9. "Uber Motivation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Driver in London, England (UK)
    Current Freelancer - Driver in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Uber (More than a year)

    Pros

    Flexible working hours are great.

    Cons

    Lack of driver coaching leads to poor performance.

    Advice to Management

    Hire a trainer/motivator


  10. "Ubereats delivery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Courier in London, England (UK)
    Current Freelancer - Courier in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Uber (Less than a year)

    Pros

    You can work whenever you want. You are your own boss.

    Cons

    Poor money compare to conditions you have to work in. No carrier progress. No benefits.

    Advice to Management

    You should appreciate good couriers by some benefits. Follow the ratings and trips per hours.


Showing 29 of 3,361 reviews
Reset Filters