Uber Reviews | Glassdoor

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Uber Reviews

Updated February 17, 2018
1,929 reviews

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4.2
StarStarStarStarStar
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Approve of CEO
Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
257 Ratings

1,929 Employee Reviews

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Pros
Cons
  • You have to make an effort to have work life balance (in 210 reviews)

  • Money fluctuates wear and tear on vehicle (in 199 reviews)

More Pros and Cons

  1. "4 years and going strong!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - People Operations in San Francisco, CA
    Current Employee - People Operations in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (More than 3 years)

    Pros

    I have just celebrated my 4-year Uberversary at Uber and I continue to love the people I work with. I still find meaning and impact in the work I do. While there are challenges across the company, I feel that I have been fortunate to enjoy the better side of the company culture. They have taken care of me and I have learned exponentially more at this company than my previous 4 companies.

    Cons

    Mid-level leadership still too junior and poor management from the top in many organizations.
    Cash compensation is still below market, but slowly trending upward.

    Advice to Management

    Train new managers on management best practices. There have be "managers" brought in that lead to the mass exodus of my previous team - no one seemed to care.


  2. Helpful (264)

    "An amazing and inspiring place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations and Logistics Manager in Chicago, IL
    Current Employee - Operations and Logistics Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

    Cons

    The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

    Advice to Management

    Keep up the great work! I'm excited to see the company grow and mature and hope that we don't lose the strong culture we have now

    Uber Response

    Jan 6, 2016 – Careers Brand Lead

    Great review, thank you!

  3. Helpful (1)

    "Uber is back on track with incredible momentum!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategy & Planning, Senior Associate in San Francisco, CA
    Current Employee - Strategy & Planning, Senior Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (More than 3 years)

    Pros

    I have been at Uber for several years. The spring of ’17 was tough but since Dara joined as the CEO, Uber is destined to be great. I love the work I do and my colleagues are super sharp. Compensation and work life balance has gotten a lot better. I could not be more bought in to Uber.

    Cons

    Uber is becoming more and mote mature so roles are becoming more specialized.

    Advice to Management

    Hire a CFO of the same calibre as Dara!


  4. Helpful (3)

    "A Great Place to Revolutionize the World"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time

    Pros

    Uber is standing up a world class team to help transportation in cities flow as easily as running water.

    Cons

    I've heard Uber's snacks are not as good as others in the Valley, but honestly if you're only concerned about snacks and not helping society, you've got your priorities flipped.

    Advice to Management

    Dara and the new executive team are doing a fantastic job helping the company mature. They're building a world-class organization and heading up initiatives internally that will lead to tangible benefits for riders, drivers, eater, couriers, and more.


  5. Helpful (1)

    "Uber is awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Intelligence Analyst in San Francisco, CA
    Current Employee - Senior Business Intelligence Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    I have worked at big tech companies before and i was not happy. Before joining Uber, i had my doubts considering all the bad news in the media. However, this place is not like how they describe at all. My experience so far is amazing. I love what i do and i am very motivated. Unlike other big tech giants, what you do here matters. And we are not trying to make people buy more things or spend more time online (which matters to me). The work is interesting, it's fast paced and i learn new things everyday. This is seriously an awesome place to work.

    Cons

    The food could be better and yes there are long work hours and 401k would be nice.

    Advice to Management

    We believe in you. Keep doing the right thing.


  6. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    - Fast paced environment that is always growing and adapting, need to be able to think on your feet!
    -Opportunity to work with some of the smartest/ hardworking people in tech
    - Great culture and perks

    Cons

    - Can be stressful at times juggling multiple bosses across different teams


  7. "Account Representative, Uber Eats"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative, Uber Eats in San Francisco, CA
    Current Employee - Account Representative, Uber Eats in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (More than 3 years)

    Pros

    Amazing team and work-life balance.
    Uber is doing a great job hiring the right culture to keep a healthy working environment.

    Cons

    No job is perfect, but this is pretty close.

  8. "Sourcer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Uber full-time

    Pros

    Flexibility and work life balance

    Cons

    Leadership needs help, see below.

    Advice to Management

    Implement a better process and hold everyone to it.


  9. "Central Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time

    Pros

    Joining Uber has been one of the best decisions I've made for my professional career!
    + Cool projects: Amazing opportunity to be part of a "winning team" and truly make a change in the world. Projects we are working on are cool and innovative, and feels like I AM making a difference.
    + Excellent culture: Everywhere here feels collaborative, nice, and overall a team. Because everyone is relatively young (25-35 years old), people like to hang out with each other, and overall get along. Was incredibly worried when I joined due to some of the recent press, but as a minority I feel 100% comfortable here!
    + Opportunities surpass other companies: Want to work on a new project? Join a new team? Work abroad? Uber has opportunities that other companies don't have or don't have the mobility to be able to provide. If you're good at you're job, you will be recognized, and able to move in the direction you like!

    Overall, I'm SUPERRRR happy with my choice and am excited for the next few years at Uber because I think they will be on a trajectory unlike most companies.

    Cons

    Crappy lunch (please fix!)

    Advice to Management

    Keep doing what you're doing! Appreciate the transparency, increased effort to make sure everyone finds an "identity" here at Uber, and overall super respect everyone here.


  10. "Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vehicle Operator in Pittsburgh, PA
    Current Employee - Vehicle Operator in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time

    Pros

    Great perks including free coffee bar, meals, snacks, solid insurance.

    Cons

    Very public eye on everything you do.


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