Uber Reviews | Glassdoor

Uber Reviews

Updated July 19, 2018
2,391 reviews

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4.2
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Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
563 Ratings

2,391 Employee Reviews

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Pros
Cons
  • "Wear and tear on your car (sometimes up to 300 miles a day for me in the DC area)" (in 243 reviews)

  • "Probably improve my work life balance" (in 230 reviews)

More Pros and Cons

  1. "Still growing into our feet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product in San Francisco, CA
    Current Employee - Product in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (More than 3 years)

    Pros

    Insanely smart people, massive problem space growing by the day, and plenty of career growth opportunities. Still a fairly horizontal structure, but depends on organization. New leadership heading company in the right direction and ushering us into being a company versus a start-up.

    Cons

    Uber has long had an identify crisis whether it is a large start-up or medium-sized corporation. With this, many of the controls and infrastructure needed for a company of this size don't exist still. Also, given the space, priorities shift quickly. The hottest problem last half could be totally defunded the next, which can be frustrating.


  2. Helpful (1)

    "Exciting and Empowering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    I have truly loved my experience thus far working at Uber. I was hesitant to join because of the news, so through my interview process I was very honest, asked lots of questions, and had a 2 hour conversation with my hiring manager before accepting my offer. Since joining, I've been overwhelmed, in a good way, by the collaboration, the valuing of my opinions, and the excitement of the work I get to do each day.

    Cons

    The best analogy here is like a 14 year old that looks like a 20 year old... Uber is still a young company and I think I expected more things to be in place that are just not yet. Now that I am here and doing the work, I see it differently, but I think that we're still young, we're growing fast, and we need to provide the feedback while also being patient to thoughtfully get the right systems and procedures in place.

  3. "Uber is Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vehicle Operator in Tempe, AZ
    Former Employee - Vehicle Operator in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Uber full-time (Less than a year)

    Pros

    Good salary. Second to none benefits.

    Cons

    Young people in management need seasoning.

    Advice to Management

    Get more skilled and mature mid-level management


  4. "One of the Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Incident Analyst in Phoenix, AZ
    Former Employee - Incident Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Uber full-time (More than a year)

    Pros

    Fantastic benefits, absolutely top of the line. Catered lunches, credits for Uber rides or UberEats, very supportive work environment.

    Cons

    A little bit disorganized in the HR department, but totally willing to own mistakes.


  5. Helpful (1)

    "Pretty solid job depending on what you re looking for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Uber full-time (More than 3 years)

    Pros

    good benefits, casual work atmosphere, young and energetic people

    Cons

    I don't have anything bad to say


  6. "I thoroughly enjoyed my experience at Uber."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Autonomous Vehicle Operator in Tempe, AZ
    Former Employee - Autonomous Vehicle Operator in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Uber full-time (Less than a year)

    Pros

    The company cares for employees better than any other.

    Cons

    If I truly have any complaints, they are minor enough that I don't feel the need to express them.


  7. Helpful (1)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    Lots of exciting opportunities in the most famous/fast-growing start-up.
    Good for career growth.
    Lots of opportunities to take responsibility and be the owner.

    Cons

    Everything is good for now.

    Advice to Management

    Keep up and Uber on!

  8. "My experience was great at first coming out of college into my first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Uber full-time (More than a year)

    Pros

    It was start up company. Learned a lot just starting in my career path. Definitely their were some issues management, but I would recommend to anyone fresh out of college or still attending. Great benefits, chill environment. No micromanage. Free lunch and snacks. Always providing new trainings for new products launching. Provide scheduling for all 3 shifts with pay increase

    Cons

    Pay could definitely be increased, more positions that pertain to the need of the job itself. Sending out lines of business out the department

    Advice to Management

    Start treating employees like they actually mean something to the company. Their the ones keeping the place going


  9. "Beat Expectation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    Contradict to common belief, my team is really warm and respectful.
    Compensation is great.
    Projects are impactful.
    Work life balance is respected.

    Cons

    Bit far to commute from South Bay, but Uber Credits Helps a bit.
    Food is nasty, free food should have dignity as well.


  10. "Community Support Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Uber full-time

    Pros

    Overall good place to get started in the customer service industry.

    Cons

    Does not have flexibility for employees


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