Uber Reviews | Glassdoor

Uber Reviews

Updated November 9, 2018
717 reviews

Filter

Filter

Contract

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
87 Ratings

717 Employee Reviews

Sort: PopularRatingDate
  1. "Share Ride Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Uber Driver in Orlando, FL
    Current Contractor - Uber Driver in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber as a contractor (More than a year)

    Pros

    Great for meeting great people and providing a memorable share ride experience. I work when I want to and up to 12 hr a day and I have access to my earnings immediately.

    Cons

    Sometimes the there are GPS issues. Out of the way driving directions.

    Advice to Management

    Can we adjust our earnings when gas prices goes up.


  2. "Brand Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Brand Ambassador
    Former Contractor - Brand Ambassador
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Uber as a contractor (Less than a year)

    Pros

    It was an interesting time - Uber was just getting established in the area, so this was a neat gig during that initial push for signups. Great opportunity to develop public communication skills. Flexible with schedule.

    Cons

    Some of the staff spoke and acted condescendingly toward the BAs - sort of an "I'm smart and work for a cool tech startup and you're just going out and signing people up" kind of vibe. It just struck me as unprofessional to behave that sort of way, regardless of whether someone is a colleague or doing low-level temporary/contract work.

  3. "love the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Contractor - Delivery Driver in Toledo, OH
    Current Contractor - Delivery Driver in Toledo, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Uber as a contractor (Less than a year)

    Pros

    friendly people
    unique places
    work your own hours

    Cons

    wear and tear on the car
    occasional rude customer

    Advice to Management

    keep up the good work
    try getting repair shops to give discounts too maybe a base pay?


  4. "Driver"

    StarStarStarStarStar
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Uber as a contractor

    Pros

    Flexible timing, great way to meet people.

    Cons

    Pay is very low, sadly.

    Advice to Management

    Increase rates.


  5. "Ubereats Food Delivery by bicycle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Food Delivery Driver in Phoenix, AZ
    Current Contractor - Food Delivery Driver in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber as a contractor (Less than a year)

    Pros

    1. Very flexible, work and end your shift whenever you want.
    2. Surge pricing during certain times can help you make more money
    3. Great Sidegig for some extra cash, with instant pay options for immediate payout
    4. Why join a weight loss club, when you can get paid to lose possibly more weight in exercise while cycling for ubereats
    5. A pathway for procyclists to get training on the offseason, in some areas youll get constant delivery requests, pushing you to meet delivery times with faster pedaling everyday. 8 hours can equal 80-90 miles of cycling. I highly advise NOT riding clipless, since there is much running around in apartment complexes to find a customer. Also a lightweight carbon or aluminum bike with pannier rack and bags is a must for meeting delivery times!

    Cons

    1. GPS used to be a problem, but I downloaded the DeliverHere app at google store. When you arrive at an apartment complex uber gps fails and youre on your own to find the customers exact adress to deliver to door. At some massive complexes this can turn into a run through a labyrinth, especially at night, made worse at times with misguided information or no help from customer when you contact them. Please download DeliverHere app and use before entering a complex, makes for many more happy customers and none of the hassle of finding a needle in a haystack.

    Advice to Management

    1. Incorporate DeliverHere App with Ubernav Gps, considering many customers utilize the ubereats service from multilevel residences in a managed property.


  6. Helpful (2)

    "Hectic but fun. Could use a pay increase though."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Contractor - Delivery Driver in Wichita, KS
    Current Contractor - Delivery Driver in Wichita, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Uber as a contractor (Less than a year)

    Pros

    Very flexible - no scheduling issues to work out.
    Decent pay - certainly profitable if your car gets decent gas mileage and doesn't require repairs all the time.
    Amazing perks for frequent drivers.
    Helpful support net when things go wrong.

    Cons

    Per order pay isn't as high as DoorDash and Grubhub. Makes up for it partially with far more orders that execute faster and are spaced closer together for the most part than Grubhub, but not as much for DoorDash.
    Proper execution of this job will result in your car gaining a LOT of miles very quickly. A poorly made/maintained car will not survive long in this environment.

    Advice to Management

    Either change your per-order delivery formula to something closer to what DoorDash uses or incorporate automatic tipping like Grubhub.


  7. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Uber as a contractor

    Pros

    Easy and you can make your own hours

    Cons

    Pay is minimal and people can be rude

  8. "Rideshare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Uber as a contractor

    Pros

    Work on my schedule.

    Cons

    Customer and driver support is little to non existent

    Advice to Management

    Better customer and contract service


  9. "Onboarding Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Onbo in New York, NY
    Current Contractor - Onbo in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber as a contractor (Less than a year)

    Pros

    Opportunity for ownership of projects. Forever evolving operation. In Office Gym. Free Breakfast and Lunch

    Cons

    Contract Specialists do not have a direct connection to be brought on as fulltime.

    Advice to Management

    Re-evaluate contract to full time program


  10. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Sales Representative
    Current Contractor - Sales Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Uber as a contractor (Less than a year)

    Pros

    a chilling working environment
    free lunch

    Cons

    a lot of chatters among the contractors

    Advice to Management

    stop being passive aggressive


Showing 717 of 6,172 reviews
Reset Filters