Uber Reviews | Glassdoor

Uber Reviews

Updated October 23, 2017
3,071 reviews

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3.7
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Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
129 Ratings

3,071 Employee Reviews

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  1. Helpful (248)

    "An amazing and inspiring place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations and Logistics Manager in Chicago, IL
    Current Employee - Operations and Logistics Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

    Cons

    The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

    Advice to Management

    Keep up the great work! I'm excited to see the company grow and mature and hope that we don't lose the strong culture we have now

    Uber Response

    Jan 6, 2016 – Careers Brand Lead

    Great review, thank you!


  2. Helpful (2)

    "Not like the media says"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategy Analyst in San Francisco, CA
    Current Employee - Strategy Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    I am not going to lie, I was skeptical about whether or not I would like Uber. Especially with all that has been said about Uber's culture in the media. But after being here for the last 100 days I can honestly say that this has been the best place I have ever had an opportunity to work at. The people are down to earth and well rounded, the work has a real impact and every day I come to work I feel like I am growing. I am on the Uber freight team on the strategy team and I can't think of too many places that would give a new grad an opportunity to help grow a scaling company. My voice matters here and I honestly feel like my professional career will be catalyzed because of my time here. Work-life balance is great and I have plenty of opportunities to work from home If I need it. Everyone here is so accomplished yet so humble and I am excited to build the future with my team.

    Cons

    Super fast learning curve, everything is learning on the spot and I personally love that but I know that it may not be the best way to learn for everyone.

  3. "Quick Tips and Easy Strategies for Making Extra Money Driving with Uber"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Driver in Las Vegas, NV
    Current Freelancer - Driver in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber (More than a year)

    Pros

    Well done great job getting people where they need to go.

    Cons

    No bad things to say, its a great app


  4. "Uber vs. Lyft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Driver in Los Angeles, CA
    Current Freelancer - Driver in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Uber (More than 3 years)

    Pros

    Freedom to work when and (within limits, one state) where you want. Generally a fun job with nice customers, if you're nice.

    Cons

    When something goes wrong it's almost impossible to get help to fix it at Uber & Lyft . I couldn't work for 3 days while paying for a rental because I got a new phone number and they kept sending verification codes to old number and that was with help in one of their offices. Both companies are trying to make things better.

    Advice to Management

    Realize how important your driver's are and treat them better. Give them a better deal on rental and lease exchange cars.


  5. "Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Tempe, AZ
    Current Employee - Operations in Tempe, AZ
    Recommends
    Positive Outlook

    I have been working at Uber full-time (Less than a year)

    Pros

    A VERY good company to work for. Pay is great. Excellent benefits. The perks are wonderful! Supervisors and managers are extremely easy to work for and usually are willing to help you succeed in you career. A GREAT place to work.

    Cons

    Some of the reasons that you can be terminated is a bit alarming and I feel can be better corrected through progressive discipline. However maintaining focus will prevent a termination. #stayfocus

    Advice to Management

    Great job Tempe crew! One thing though...take your staff seriously. There are people within your ranks that has a lot to offer Uber....help them succeed to their destination.


  6. "Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time

    Pros

    They take great care of you and give you everything you could want and more. However I got lucky with an amazing manager - some people are not so lucky. Who your manger is can really change how you feel about the company.

    Cons

    Not much guidance with career path or growing in the role.


  7. "Love working here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Boston, MA
    Current Employee - Operations Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    - Fast-paced, innovative company
    - Not only am I working on exciting, new projects everyday, I am also making an impact on the business and the overall marketplace. Not many 23-year olds can say that they've had the opportunity to move the needle on so-and-so marketplace metric, which has to led to significant real-world improvements
    - Passionate, young team of like-minded individuals

    Cons

    - Ebb and flow of work - I will have some slower weeks and then longer, more stressful weeks. Not really a con and more a part of the job

  8. "Uber partner/Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Uber Partner/Driver in Minneapolis, MN
    Current Freelancer - Uber Partner/Driver in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Uber (More than a year)

    Pros

    Know new people everyday, share experiences, have fun with them

    Cons

    Almost nothing except sometimes you get stacked with super drunk ones and make mess up in your vehicle like vomiting and stuff.

    Advice to Management

    Please hire me because I have a vast work experience of more than 22 years in different companies and different levels of responsibilities. I assure you that I would be a great asset for the company and will work so hard to bring the company's objectives done.


  9. "Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in San Francisco, CA
    Current Employee - Data Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    I have absolutely loved my experience at Uber. The people are passionate, the projects are highly important and the culture is fantastic. I have been amazed at every corner by the people I work with and it never ends.

    Cons

    Because Uber is now beginning to "realign" and formalize as a company, there are many aspects that seem to be somewhat ad hoc. As the company matures these processes will become formalized.

    Advice to Management

    Keep pushing the limit!


  10. "Learning a lot everyday as an Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time (Less than a year)

    Pros

    - Work environment is great
    - Engineers are really passionate about what they build

    Cons

    - Struggling to hire so teams slightly understaffed due to external reputation but that is starting to change


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