Uber Operations Reviews

Updated Jul 13, 2020

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4.3
86%
Recommend to a Friend
87%
Approve of CEO
Uber CEO Dara Khosrowshahi
Dara Khosrowshahi
230 Ratings
  1. "Great opportunity to develop one's career in a welcoming environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Operations Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    -Allows you to build out a diverse skillset, including project management, product management, analytics, general management. -Great culture - collegial environment that encourages transparency & openness -Great benefits!

    Cons

    -Pay could be higher -Intense workday - your book of work will always be overflowing

  2. "What a ride"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Director in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Uber full-time for more than 5 years

    Pros

    Mission driven, smartest colleagues you'll ever work with, lots of autonomy and so many problems to solve

    Cons

    The company grew from 1k to 26k employees in 6 yrs and the organization is a nightmare -- lack of clarity on decision making and that bubbles up to lack of commitment to an overall strategy. Still, if you're an entry level analytical employee there's no better place to cut your teeth

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  3. "A great place to learn and do impactful work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Operations Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    I am consistently amazed by the caliber of work my peers produce. It's an exciting environment to work in, and I'm learning every day. The best part of the job is that you are able to see the impact of your decisions in the market.

    Cons

    Base salary is a bit lower than I wanted. It can sometimes be stressful to work in a constantly changing environment.

  4. "Bad HR"

    2.0
    Current Employee - Operations Manager 

    I have been working at Uber full-time

    Pros

    Not much to be honest

    Cons

    - bad food - bad culture - terrible pay - terrible perks - food sucks - almost everyone is unhapy

  5. "Santa Monica office is beautiful"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Strategic Operations Manager in Santa Monica, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Uber full-time

    Pros

    Right by the beach, Great work culture

    Cons

    Layoffs are rampant, no streamlined process to management

  6. "Best place I've worked"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Operations Manager in New York, NY
    Recommends
    Approves of CEO

    I worked at Uber full-time for more than a year

    Pros

    Super challenging problem space, openness to sharing different ideas and perspectives, huge growth opportunities

    Cons

    Some of the managers are first-time managers without appropriate readiness/training, things seem to have improved over time

  7. "Great place to grow your skills and capabilities"

    4.0
    Current Employee - Operations Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for more than 3 years

    Pros

    Work closely with some of the smartest people in this industry

    Cons

    Some leadership members aren't capable of driving and motivating teams

  8. "Great benefits and learning opportunities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Washington, DC
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Uber full-time

    Pros

    -impactful work with a lot of autonomy

    Cons

    stability issues and distrust of leadership

  9. COVID-19

    "Very impressive onboarding experience, even more impressive place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uber full-time for less than a year

    Pros

    Top talent - It was clear from the second I started that everyone around me was the best at what they do, without fostering an unreasonably competitive environment. Everyone sounds genuinely invested in the success of the company and personally driven by their book of work, believing in the impact they have on the business. Culture of overcommunication - this applies to leadership and peers. I never felt left in the dark during any part in the onboarding process. They made me feel like my experience really mattered to them. After onboarding, I've been very impressed with the level of transparency from leadership, especially compared to my past experience in Finance. Having a global all hands every week where ELT candidly answers all top of mind questions from employees is unheard of in Finance.

    Cons

    People management - given how young the company is relative to other industries, you tend to have young people managing only slightly younger people, and so you lose a level of career coaching you'd otherwise get from more experienced managers. Your career development is very much marketed as your own responsibility and ownership falls 100% on you, so I don't get much of a sense that an individual's performance is tied to their manager. Job security - during the COVID crisis, the company's approach to layoffs has been made pretty clear. They are not shy about making cuts where ELT feels they are needed, especially as we target profitability as our north star. It feels like cuts could come at any time and impact anyone, without a lot of warning (although they have been very generous in terms of severance packages when cuts have happened)

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  10. "Great Company but needs better Growth and Development"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Uber full-time for more than 5 years

    Pros

    -Opportunity to wear many hats -Learning new things -Make an impact

    Cons

    -Poor strategic direction when it comes to growth and development

    Continue reading
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