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    Updated Oct 4, 2019

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    Found 3677 reviews

    4.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    82%
    Recommend to a Friend
    92%
    Approve of CEO
    Uber CEO Dara Khosrowshahi
    Dara Khosrowshahi
    1,222 Ratings

    1. "Laid back environment, Pay depending on what you put into it."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Analytics in Los Angeles, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Uber part-time for more than 3 years

      Pros

      A really open working environment exists there, the kind of environment that you would assume a silicon valley tech giant would have. Good people and very open management.

      Cons

      The benefits aren't exactly what you'd hope for from a company of that size.

      Advice to Management

      GIven the opportunity to move up quickly many employees kind of see there first-level management as there equals to a degree

      Uber2019-10-03

    2. "Be cautious; working in Greenlight is damage-control for the company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Expert in Austin, TX
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Uber full-time for more than a year

      Pros

      - Pay slightly below fair value, however the company provides you with benefits to offset this - Monthly credits provided for Uber/UberEats - Great health, vision and dental plan - Opportunities to “nomad,” and work in other Uber offices

      Cons

      - Schedule can be inconsistent; during peak times of the year (around holidays or events occurring in your city) you will be expected to take on overtime. This can also happen when there are significant changes taking place internally that require training. Turnover was very high in my office, with only a single employee lasting a year and the rest ranging from 4-8 months. The team had also gone from 13 to 4 people... in less than a year. - Communication is dreadful. Trying to contact HR or anyone outside of your department for assistance is a nightmare. Issues that require escalation are not followed-up on in a timely manner. - Greenlight as a department is not given the same attention. As someone who had the opportunity to travel to a company event at HQ to meet with colleagues from cross-functional teams, there is a negative stigma internally revolving around Greenlight due to its public-facing nature and is unfortunately looked down upon and seen as inferior by many. There is also a ladder system when it comes to progression within the company that can severely cripple the types of positions you would like to apply for as you can essentially only move up to a single position above you or on the same level after you’ve met certain requirements. - High stress environment. Traffic within your office can vary drastically depending on the location you are working in, but after working in this position you eventually come to realize that so many of the issues driver-partners come in for on a daily basis virtually have no solution or are outside of your control, placing you in a sink or swim environment. Smooth talkers and people who are great at coming up with excuses on the fly will do fairly well in this position as you will encounter many situations that you will unfortunately not have an explanation or answer for. - My largest issue with the company is hypocrisy. Discussions with colleagues in different departments resulted in generally favorable perceptions of the company itself, which as a new hire I originally possessed. The company has great values when it comes to integrity and doing the right thing, however it is in this position where you will find yourself questioning those very things when you are given talking points for difficult interactions with driver-partners that urge you to change the subject or deflect. Similarly, a large portion of your metrics and bonuses are based on customer satisfaction, and yet you are pretty much set up for failure by how many disgruntled partners you will be unable to help because there is no resource or solution to their issue. It’s very disappointing as someone who respected and wanted to see the best in Uber, ultimately leave the company wanting nothing to do with it after having seen the other side of it. Should you decide to work with Uber, I highly encourage you to consider anything other than Greenlight.

      Show More

      Advice to Management

      If Greenlight Hubs are a priority for the company, spend more time fostering those relationships with your employees within those hubs and evaluating in-person interactions firsthand to truly grasp an understanding of the issues Experts deal with on a daily basis. Also help employees of cross-functional teams better understand the role Greenlights play for the company so that they are better respected and not... dismissed.

      Show More
      Uber2019-10-03
      3. Join the Uber team
      See Our Latest Jobs

    3. "UBEREATS Might be decent as a side job for extra cash. Wouldn’t suggest relying on this job to make a living."

      StarStarStarStarStar
       
      No opinion of CEO

      I have been working at Uber

      Pros

      You can start and stop working whenever you want. Being able to get cash everyday with instant pay and the work is simple.

      Cons

      Very low pay below minimum wage a lot of times. Even before you take out gas. Not even including mileage on vehicle or insurance. Driver support/ customer service is horrible. Never once had any of my questions/dilemmas answered or took care of. Seems like the messaging support is computerized response.

      Advice to Management

      Give drivers a higher percentage of the jobs to get paid less then minimum wage regularly isn’t right . Do something about the terrible driver support

      Uber2019-10-03

    4. "Overall Ok but not amazing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Software Engineer in New York, NY
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Uber full-time for more than 3 years

      Pros

      Strong brand and interesting product

      Cons

      Company is starting to get slow

      Uber2019-09-30

    5. "Great side gig, terrible for a full time job."

      StarStarStarStarStar
       
      No opinion of CEO

      I worked at Uber

      Pros

      Flexibility - make your own schedule on a whim. Weekly pay. Most clients are a pleasure to work with.

      Cons

      When I started as an UberX Partner, Uber took 20% of the sale and I was paid out the remaining 80%. Now drivers take home 75% and 25% goes back to Uber. The market is over saturated with drivers. When I drove, ride shares were relatively new and there was more opportunity to make money, but now drivers have a lot more competition both internally and from outside competitors. The most aggravating customers are... during peak times like Friday and Saturday nights - that’s when people are typically getting really inebriated and utilizing ride shares.

      Show More
      Uber2019-09-30

    6. "Strong "up or out" culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Counsel 

      I worked at Uber full-time for more than 3 years

      Pros

      Great, smart clients and very interesting work opportunities

      Cons

      Sharp elbows and long knives

      Uber2019-10-01

    7. "Uber uber uber"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer 
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Uber full-time for less than a year

      Pros

      Nice colleagues and not bad food

      Cons

      WLB not that good, honestly, have to work over hours

      Uber2019-09-29

    8. "Flexible, but low wages"

      StarStarStarStarStar
      • Work/Life Balance
      • Compensation and Benefits
      Current Employee - Delivery Driver in Denton, TX
      Doesn't Recommend
      Negative Outlook

      I have been working at Uber part-time for more than a year

      Pros

      Very flexible schedule, and usually at least somewhat busy.

      Cons

      Low pay, and only getting lower. The market is over-saturated with drivers, so there's no real incentive for Uber to value their employees. Customer service is sometime helpful, but lately seems more like automated responses.

      Uber2019-10-01

    9. "Good overall experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Director in San Francisco, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Uber full-time for more than 3 years

      Pros

      Work with some talented people.

      Cons

      It is so unstructured right now.

      Advice to Management

      Shake the arrogance.

      Uber2019-09-29

    10. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Driver in Las Vegas, NV
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Uber full-time for less than a year

      Pros

      Freedom ,efficient, allows you to be with family

      Cons

      No insurance ,wear and tear on vehicle ,expenses.

      Advice to Management

      Treat your employees like family

      Uber2019-09-28
    Found 3677 reviews
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