Uline Reviews in Seattle, WA | Glassdoor

Uline Seattle Reviews

5 reviews

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Seattle, WA

2.5
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Uline CEO Dick Uihlein
Dick Uihlein
3 Ratings

5 Employee Reviews

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Pros
  • Bonus program is great, pay and benefits for a call center type job is unheard of (in 23 reviews)

  • great pay for the a recent college graduate (in 35 reviews)

Cons
  • some many say the dress code is a bit strict (in 44 reviews)

  • Micro management and strange culture/ slow process (in 27 reviews)

More Pros and Cons

  1. Helpful (7)

    "Overall great career step."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Seattle, WA
    Former Employee - Account Manager in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Uline full-time (More than 3 years)

    Pros

    Growing company with a great website and support at many levels. Very smart and mostly friendly coworkers.

    Cons

    Uline family conservative political values are embedded in the company culture in many ways. If your opinions differ, you will constantly feel like an outsider. This has alienated employees and customers. Also, way too many audits and too much marketing saturation for customers.

    Advice to Management

    Work on improving employee morale. Allow sit/stand stations and increase PTO. Reduce audits and frequency of ride alongs for sales reps. Be more welcoming to a diverse workforce that brings in unique ideas for improvement.


  2. Helpful (13)

    "Warehouse- Auburn WA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Excellent bonuses, Family oriented, very clean work environment. Decent pay for what you do and what you have to put up with on a daily basis.

    Cons

    Distribution manager is a pathological liar and can't be trusted. Branch manager has no idea what is going on in the building. Employee moral is extremely low. Promotions are not based on performance or work ethic but on how much brown nosing you can do.

    Advice to Management

    Corporate really needs to reevaluate their current warehouse management in place. You can only pretend to know what you are doing for so long. Changes need to happen and fast!


  3. Helpful (7)

    "Territory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Seattle, WA
    Current Employee - Sales Representative in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Uline (More than a year)

    Pros

    Weekends Off
    Mileage Reimbursement
    Work from home 4 out 5 days week
    Descent Salary
    Owners are Republican

    Cons

    Managers have No Clue how to Sell
    Anal Retentive Micro Managers
    Most Managers are Democratic
    PAC NW Management

    Advice to Management

    Go back to the food industry.
    Learn Spin Selling Skills.
    Use Salesforce.Com
    Listen to your sales reps!
    Rehire sales reps who left & hope to return
    Acknowledge your reps in top sales


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  5. "it was a Very good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Seattle, WA
    Current Intern - Intern in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uline as an intern (Less than a year)

    Pros

    there are real opportunity for growth

    Cons

    nothing really, all was fine

    Advice to Management

    nothing really


  6. Helpful (27)

    "The Sales Position Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Seattle, WA
    Current Employee - Sales in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Uline full-time (More than 3 years)

    Pros

    Count on being micromanaged 110%. This can be helpful to help perfect yourself as a rep. Also, there are plenty of tests you will take to help in narrowing down product acknowledge. The main focus as a sales rep is growth like any other company. Trying to get more sales. Honestly, you are measured upon growth by visiting the customer once or twice a year. Listening, taking notes, touring the warehouse is the key to a successful customer visitation. Encountering an opportunity to ride with management is going to happen once a month+. Everything you knew and learned in the past need to be put aside.. it's now the Uline way! Never question authority, or anyone in management. The rules are the rules and they have been placed for a reason and set forth since 1989. The pay is great with end of year bonus. Most territory sales reps make $50,000 to $70,000 salary. There is a raise annually. Courteous customers, and that is what is great about the job. Lots of nice customers. Keeping all your notes from your customer scheduled appointment is required and will be annotated on a company issued device. You definitely need to cross all your T's and dot all your I's. On your call sheets you need to use commas in the correct places. You'll be O.K. Instantly, you will be notified if you did something wrong. This helps you be a better worker. Stay on task and you will be fine. You will learn AS400. Most reps come from Enterprise RAC. Be diligent, quote customers every night, don't slack, and you will see growth in your area!! All appointments are to be set when you come to the office every Monday. 25 appts/week. Dialing in to your customer and sometimes having management listen in to your phones calls is a must. Like I said micromanagement is going to happen and that is what everyone is meaning when they say Uline micromanages. If you can put up with all of this you will be fine here. Another Pro is that the company is growing, opening in Mexico, Canada, and moving into Europe some day. Business is growing, and "yes" super amazing Uline is still FAMILY MANAGER owned, managed and operated by the family members. Great Ownership!

    Cons

    Always with the feeling uneasiness. Having the fear of losing your job. You fear Mondays due to the possibility of encountering loads of paper on your desk with grammatical errors you made in your call notes waiting for corrections. Fear of making a comment that may look or seem too bizarre. Visiting customers once is sad where is customer to rep relationships. Driving your own car. Car allowance is o.k., but it takes weeks to get the first car allowance check. Unfortunately, no flexibility to cold call whom ever the reps feel will bring in business. reps have to see certain size, SIC Code, and dollar potential.

    Advice to Management

    Easy on the micromanagement. Lighten the grammatical correction work load to correction needs on these call sheets. Give the sales rep more pat on the backs. Realize that the sales reps are a valuable asset. The economy is only going to get better and when it does Uline will lose a lot of sales reps. Lots of turn over due to the feelings of inadequacy by poor management.


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