Ulta Beauty Associate Manager Reviews | Glassdoor

Ulta Beauty Associate Manager Reviews

Updated June 10, 2017
149 reviews

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Associate Manager

3.1
Star Star Star Star Star
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Ulta Beauty CEO Mary Dillon
Mary Dillon
84 Ratings

Employee Reviews

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Pros
Cons
  • work life balance not always met (in 103 reviews)

  • No support from upper management (in 128 reviews)

More Pros and Cons

  1. Helpful (1)

    "Associate Manager of Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Operations Manager in Myrtle Beach, SC
    Former Employee - Associate Operations Manager in Myrtle Beach, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time (More than 3 years)

    Pros

    Depending on the location you work at and who the other managers at this location are, this can be a wonderful and very fulfilling job. I learned more about managing a team here in a few years than I could have ever imagined. Pay is decent and work life balance is really great considering the job and responsibilities of management roles. Plenty of room for advancement here, I moved up from a cashier to an associate manager in just three years with the company. If I lived closer to a location with a good general manager I would never have left this company.

    Cons

    Customers are always a con some days in retail, some sales goals are completely unattainable and make it hard to bonus out the year if you do not work for an A-volume store.

    Advice to Management

    Corporate needs to pay attention to how stores are being run, we never saw the district manager in the store at my last location I worked at with this company and had she ever actually come in the store maybe she would have noticed that the general manager was never in the store and when she was she was in the office braiding her favorite employees hair or having her other managers do her "gold manager" homework for her.


  2. "Management is a JOKE!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager of Operations in Fort Worth, TX
    Former Employee - Associate Manager of Operations in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ulta Beauty full-time (More than a year)

    Pros

    Gratis, awesome Co workers, and everyone loves makeup!

    Cons

    1. No work life balance
    2. Upper management doesn't give a poop about your work life balance
    3. Pay is not worth the requirement of the job
    4. Turnover rate for both beauty advisors and management is atrocious! You know why!! Because the upper management treats everyone at store level like complete Fing morons!

    Advice to Management

    We are people with families, get over yourselves. I ran a 8 million dollar a year store, and practically killed myself doing so. Take into consideration the store level managements needs!

  3. "Amazing place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager of People in Saint Paul, MN
    Current Employee - Associate Manager of People in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (Less than a year)

    Pros

    Fun, fast paced environment! The company is receptive to feedback and consistently make positive changes. Co-workers are open to feedback. Management continually develops associates by providing ongoing training.

    Cons

    There have been several times where we have received planograms with missing graphics or fixtures, making it hard to complete tasks in a timely manner.

    Advice to Management

    Continue to be open to feedback from stores!


  4. Helpful (1)

    "Associate Manager of Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager of Operations in Fresno, CA
    Current Employee - Associate Manager of Operations in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ulta Beauty full-time

    Pros

    I have learned that it truly is the team that runs the store that makes it run successfully.

    Cons

    They promote young associates to give them a mediocre raise instead of paying them what they are worth for all that they do. Way too much theft with not enough loss prevention support from the company if any at all.


  5. "Decent company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Operations Manager in Detroit, MI
    Current Employee - Associate Operations Manager in Detroit, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (More than 3 years)

    Pros

    opportunity to work your way to upper management

    Cons

    Communication from upper management could really use some work

    Advice to Management

    be completely transparent with your staff


  6. "I LOVE ULTA!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager of Operations in Rochester, MI
    Current Employee - Associate Manager of Operations in Rochester, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (More than a year)

    Pros

    Fun environment. Staff is like a family. Benefits. Vacation time. Extremely knowledgeable upper management who stay true to our core values and winning together as a team. Teaching customers about makeup, hair tricks and skin care. Seeing the customers excitement over our products and having the knowledge to teach them techniques makes my day. Teaching new hires about our products, operations of the store, efficiency, multi-tasking... I love every aspect of my job and the opportunity to set others up for success. Also, it is an excellent place to learn and grow and to continue to learn and grow during employment.

    Cons

    Hard to find a decent work-life balance.

    Advice to Management

    Management at my store is awesome. My only advice is "don't get stressed out over things you can't control. You are not a robot, you are human."


  7. "Love love love ulta"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager of People in Novi, MI
    Current Employee - Associate Manager of People in Novi, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time

    Pros

    Awesome discounts and point system. Employees are appreciated by management. Great structure and benefits.

    Cons

    Customer service could have better communication with store management about customer complaints. More corporate employees should see the "real" day to day operations to create better plans.

    Advice to Management

    Support support support. Want more team environment feel.

  8. "Associate People Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager of People in Meridian, ID
    Current Employee - Associate Manager of People in Meridian, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty (Less than a year)

    Pros

    Fast paced environment, fun and positive atmosphere, many opportunities for internal promotion or relocation.

    Cons

    Limited hours with a constant heavy task load.

    Advice to Management

    More training and support for management as well as associates


  9. Helpful (1)

    "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Tulsa, OK
    Former Employee - Associate Manager in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ulta Beauty full-time (More than a year)

    Pros

    The pay was better than most retailers in this area. Benefits started immediately and were decent. Discount was good, occasional freebies.

    Cons

    Very political, play favorites among managers and district managers, look only at qualifications on paper and not at who does the actual work. The location I was at was very immoral and unethical.

    Advice to Management

    Use your fancy camera system to see who actually works, and stop playing favorites, you're alienating good employees.


  10. "Associate Manager Personal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager Personal in Waterford, CT
    Former Employee - Associate Manager Personal in Waterford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ulta Beauty full-time (Less than a year)

    Pros

    Good compensation, good benefits. Okay employee discount.

    Cons

    Lack of training. Unfulfilling position. Most shifts were closing shifts spent as a cashier with little to no administrative dutys.