Ulta Beauty Reviews | Glassdoor

Ulta Beauty Reviews

Updated August 16, 2018
3,754 reviews

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3.2
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Ulta Beauty CEO Mary Dillon
Mary Dillon
1,470 Ratings

3,754 Employee Reviews

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Pros
Cons
  • "Work life balance, holiday season" (in 130 reviews)

  • "No work-life balance, no major benefits" (in 57 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time

    Pros

    Loved working with the makeup and became knowledgeable about the products!

    Cons

    Sometimes there are long hours, depending on the season.


  2. "Beauty advisor/task"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Ulta Beauty part-time (More than 3 years)

    Pros

    Worked there for three years, starting before it first opened. I was fortunate to work with great managers and co-workers. Felt like family, very diverse and cohesive group of individuals.

    Cons

    None, I loved everything about the job.

  3. Helpful (1)

    "Favorite job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Operations Manager in Midland, TX
    Former Employee - Retail Operations Manager in Midland, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time (More than a year)

    Pros

    Very professional and organized and fulfilling.

    Cons

    Inconsistent standards between stores (management issue)

    Advice to Management

    Hold all stores to the same integrity and have fun!


  4. "Retail Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time

    Pros

    Great company to work for. Loved the upper management as well as my co workers. Truly a team environment. Everyone helps everyone.

    Cons

    Hours possibly ... but it is retail


  5. "Lead Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time

    Pros

    Great store, great environment, and great people. You will start to consider it a second home. and GRATIS

    Cons

    Promotion process is unfair, pay is not that great, and you are stagnant in your job. Don't train you to grow to get a higher poistion.

    Advice to Management

    Give your employees opportunities to get promotions, it is not about favoritism.


  6. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Columbus, OH
    Current Employee - General Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (Less than a year)

    Pros

    Truly amazing! Awesome support system. The quality of leaders are top notch so you are able to learn from peers, subordinates, and of course upper level.
    Every company has their listed core values and mission statement but Ulta lives and breathes them daily. Work life balance is great, never thought I would work a 5 day work week at 40 hours as a retail leader. Growth potential is amazing and role is challenging to keep you on your toes.
    Being new to the company, I’ve had so much support from district GMs to assist with training and making sure I had all I needed to succeed. I never expected so many leaders who have their own stores and goals to worry about be so helpful and genuine to helping others succeed. Seeing that showed me people here at Ulta love what they do and are passionate about following company values. GM role has a lot of different moving parts so I think it’s essential to have a strong background in management and leadership development.
    Gratis is great and helps to learn and promote products, so don’t freak out if you don’t know everything you’ll learn quick.
    Mary Dillon is very inspiring and its evident what positive impact she has had on Ultas culture.

    Cons

    None as of now
    My advice to those who have had anything less than exceptional experiences due to co workers, different types of management is to communicate those things. I know Ulta wants to know and help if they are associates not working within the values. If we don’t speak up, it can’t be resolved.

    Advice to Management

    Keep leading with in your values! Continue to have upper levels engage at the store level to adapt with times as you do now. It goes along way for employees who live and breathe the values- they talk about it all the time.


  7. "Blast from the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Ulta Beauty full-time

    Pros

    Great discount. Reasonable hours for retail. Continuous growth opportunities

    Cons

    Relatively new company. Just incorporating tech and strategies many companies have used for years. Ridiculous approach to shrink yet management is held accountable.

  8. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Chillicothe, OH
    Former Employee - Beauty Advisor in Chillicothe, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time (More than a year)

    Pros

    Great Company with a great vision and loved all my managers. They treated me with respect and they valued my work. I feel like I could grow with the company however I graduated and wanted to pursue my career in a different field.

    Cons

    They are opened Thanksgiving and pay.


  9. "Great job to work in College"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Greensboro, NC
    Former Employee - Beauty Advisor in Greensboro, NC
    Recommends
    Positive Outlook

    I worked at Ulta Beauty part-time (More than a year)

    Pros

    Love the people I work with and the little task I had to do. Always felt positive and wanted to come to work every day.

    Cons

    Some of the customers can be mean/rude. Some task does get repetitive at times.


  10. "Operational Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Wichita Falls, TX
    Former Employee - Operations Manager in Wichita Falls, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time (More than a year)

    Pros

    Great people and discounts good benefits

    Cons

    No life and work balance

    Advice to Management

    Be well trained


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