Ulta Beauty Reviews | Glassdoor

Ulta Beauty Reviews

Updated September 19, 2017
3,017 reviews

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3.2
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Ulta Beauty CEO Mary Dillon
Mary Dillon
1,121 Ratings

3,017 Employee Reviews

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Pros
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  1. Helpful (77)

    "Challenging but fulfilling career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portage, MI
    Current Employee - Anonymous Employee in Portage, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (Less than a year)

    Pros

    Good company values, decent work life balance, over time is frowned upon, great salon discount, company seems to value employees opinions through culture surveys annually and we saw change at a field level, good brand training, good opportunity for advancement

    Cons

    Pay is low for responsibilities expected to fulfill, time is not given to recruit or network outside their 4 walls, you must come from a strong leadership background as there is not really a structured leadership outline or program on the retail side of the business. Sense of urgency around filling management positions lacking from DM and higher.

    Advice to Management

    If your initiatives include staffing and scheduling, give us the time to recruit and network outside of the customers that walk in. Leaving management positions open for months and months is unacceptable. Continue to listen to your field staff through the culture surveys. We appreciate that you're listening and making changes. Spend the payroll so we can make money and protect our inventory. And last but most important, create a leadership program that teaches your "green" managers how to be better leaders so they can better inspire their employees.


  2. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time

    Pros

    Great products, employee discount, flexible, small company

    Cons

    Poor management, not enough hours

  3. "Nice fun atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time

    Pros

    Easy to get acclimated and move up

    Cons

    Long shift hours, 30 minute meals


  4. "Love the job, hate the hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Little Rock, AR
    Current Employee - Beauty Advisor in Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (Less than a year)

    Pros

    -Looking at makeup and beauty products
    -great co-workers
    -good discounts
    -fun enviroment

    Cons

    -hours are horrible
    - not enough hours to live on

    Advice to Management

    Give management less hours that way the rest of us can make a decent living, or at least fire some people so the people that work hard can get a decent amount of hours.


  5. "Great Company to start your makeup career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ulta Beauty full-time

    Pros

    Tips
    Flexible
    Benefits
    Health
    Paid time off

    Cons

    Mangement
     Favoritism
    Rude customers
    Fast pace work
    No continued training


  6. "Beauty Advisor/Task Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Gastonia, NC
    Current Employee - Beauty Advisor in Gastonia, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    Competitive, fun, discounts on products and services, great management, great co-workers

    Cons

    Not enough hours and full time isn't an option

    Advice to Management

    None! Keep up the great work :)


  7. "Merchandise & Service Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise & Service Coordinator in Miami, FL
    Current Employee - Merchandise & Service Coordinator in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    Great team of people, great discounts, pleasant place to work

    Cons

    Corporation policies are a little redundant, management can be a little assertive on sales depending on store location

    Advice to Management

    Take care of your employees and remember that they are more than just workers, they are people with feelings.

  8. "Beauty Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Ulta Beauty part-time

    Pros

    -Gratis
    -Paid Training
    -Flexible Hours
    - Friendly Environment

    Cons

    I haven't actually experienced anything horrible while working at ulta. Everyone for the most part is super sweet.

    Advice to Management

    Always take in consideration what your employees are saying. No one wants a grumpy ulta representative, and you want your employees to be glad that they're there.


  9. Helpful (1)

    "Beauty advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very easy job. I absolutely love the employee discount!! And you get free samples and gratices, which is very nice!

    Cons

    I am not making enough to make a living, unfortunately. I do have to have a second job. I am not making a lot hourly, and only part time positions are available for this title, which I don't understand.

    Advice to Management

    Make full time positions available for beauty advisors. I would prefer not to have to work a second job in order to survive.


  10. Helpful (1)

    "Great Part-time Job While Going to School"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prestige Beauty Advisor in Gurnee, IL
    Former Employee - Prestige Beauty Advisor in Gurnee, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty (More than 3 years)

    Pros

    Working in the beauty industry is great. Makeup and Skincare are constantly evolving and Ulta Beauty is doing the best job at evolving with it. Being there for the beginnings of all new product launches, learning about them, and then teaching and selling to guests is such an exciting process to be apart of. The best part is definitely watching people light up after you've helped them find make-up that suits them and makes them feel beautiful.

    Cons

    The work culture can vary by store. They have guidelines for management to help build a team atmosphere, which works if the right people are managers, if not, it can be a very stressful work environment for everyone.

    Advice to Management

    Empathy and communication skills can go along way. A lot of beauty advisors and prestige want to be challenged and given room to grow. Leave the clique like mentality in your high school past and own your position as a leader, treat everyone as equal, and be encouraging and fair, and you will have better results across the board.


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