Ulta Beauty Reviews | Glassdoor

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Ulta Beauty Reviews

Updated February 20, 2018
3,361 reviews

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3.2
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Ulta Beauty CEO Mary Dillon
Mary Dillon
1,295 Ratings

3,361 Employee Reviews

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Pros
  • Employee Discount (25%) (including luxury items and sale/clearance items) (in 202 reviews)

  • Social job, 25% discount on products and 50% off salon services (in 59 reviews)

Cons
  • Work life balance, holiday season (in 119 reviews)

  • ve personally seen other ULTA employees move up into management positions based off of their personal relationships with upper management (in 146 reviews)

More Pros and Cons

  1. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Jacksonville, FL
    Current Employee - Beauty Advisor in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    Ulta is an experience in and of itself. Whether working truck/replenishment or setting up planograms the task are both enjoyable and mentally engaging. The beauty sphere relates to every human with a dermis, thus, menial task are enlightening..a time for exploration. Cashier (cash wrap) is equally satisfying. The opportunity to help another person feel more confident in this world is empowering. Cashier and prestige advisor positions lead to warm hearted interactions; every Beauty Advisor shift is finished with a feel good sense of self.

    Cons

    Typical retail woes. Dusting is a constant. Pay raises are only given once a year.. performance review scheduled 1yr mark of employment. Until then, unless promoted a beauty advisor is set at $8.50 hrly wage. That's with an accredited 4yr University Bachelor's degree.

    Advice to Management

    Ulta Beauty is very respectful of their employees. They offer significant financial rewards to employees showing integrity in the workplace. Additional discounts are given periodically on top of standard employee discounts per brand; truly rewarding. Management is excellent. A well run corporate operation. Great communication top to bottom. Loss prevention could be more aggressive.


  2. Helpful (121)

    "Challenging but fulfilling career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portage, MI
    Current Employee - Anonymous Employee in Portage, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (Less than a year)

    Pros

    Good company values, decent work life balance, over time is frowned upon, great salon discount, company seems to value employees opinions through culture surveys annually and we saw change at a field level, good brand training, good opportunity for advancement

    Cons

    Pay is low for responsibilities expected to fulfill, time is not given to recruit or network outside their 4 walls, you must come from a strong leadership background as there is not really a structured leadership outline or program on the retail side of the business. Sense of urgency around filling management positions lacking from DM and higher.

    Advice to Management

    If your initiatives include staffing and scheduling, give us the time to recruit and network outside of the customers that walk in. Leaving management positions open for months and months is unacceptable. Continue to listen to your field staff through the culture surveys. We appreciate that you're listening and making changes. Spend the payroll so we can make money and protect our inventory. And last but most important, create a leadership program that teaches your "green" managers how to be better leaders so they can better inspire their employees.

  3. "Fun Work Environent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ulta Beauty part-time

    Pros

    fun, easy, nice coworkers, good for part time work

    Cons

    They are pretty unorganized and I think they need to update their computer system.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Esthetician
    Current Employee - Esthetician
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (More than a year)

    Pros

    Incredible benefits, a close team, great discounts.

    Cons

    There aren’t any downsides to working here.


  5. "Amazing Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor
    Current Employee - Beauty Advisor
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    Hiring from within, great management

    Cons

    I have no Cons so far!


  6. "it’s okay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty part-time

    Pros

    get to play with makeup

    Cons

    standing for hours
    gets kind of boring
    pay is low


  7. "Prestige Beauty Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty part-time

    Pros

    Free makeup
    Good hours
    Nice managers

    Cons

    none that I can currently think of

    Advice to Management

    none

  8. "Great company, excellent training and employee support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prestige Manager in Eldersburg, MD
    Current Employee - Prestige Manager in Eldersburg, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (More than 3 years)

    Pros

    excellent training and education opportunities, room for growth within the company,

    Cons

    sales goals and credit card pressure

    Advice to Management

    be transparent and cross train, do not create division within your store or district


  9. "Pretty Cool Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in North Little Rock, AR
    Current Employee - Beauty Advisor in North Little Rock, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time

    Pros

    The discount alone is worth working for. At least it is for me. It’s easy work if you do what your supposed to do.

    Cons

    Truck is sent unorganized so that’s a headache.

    Advice to Management

    Pushing numbers is apart of the job but don’t push out good people that are working hard when it’s clear that they are working extremely hard.


  10. "Senior designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Ulta Beauty part-time

    Pros

    Great pay, great management, really work with your schedule. Great benefits

    Cons

    They could have more education available for the salon team


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