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Ulta Beauty Reviews

Updated February 22, 2018
3,368 reviews

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3.2
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Ulta Beauty CEO Mary Dillon
Mary Dillon
1,297 Ratings

3,368 Employee Reviews

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Pros
  • Employee Discount (25%) (including luxury items and sale/clearance items) (in 202 reviews)

  • Social job, 25% discount on products and 50% off salon services (in 59 reviews)

Cons
  • Work life balance, holiday season (in 119 reviews)

  • ve personally seen other ULTA employees move up into management positions based off of their personal relationships with upper management (in 146 reviews)

More Pros and Cons

  1. "Fun but hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Greenville, NC
    Former Employee - Beauty Advisor in Greenville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time (More than a year)

    Pros

    Freebies, being educated by major brands like Chanel & Urban Decay, great discount & first dibs on products

    Cons

    Working early morning hours on shipment days, like 3am-4am until open


  2. Helpful (121)

    "Challenging but fulfilling career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portage, MI
    Current Employee - Anonymous Employee in Portage, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (Less than a year)

    Pros

    Good company values, decent work life balance, over time is frowned upon, great salon discount, company seems to value employees opinions through culture surveys annually and we saw change at a field level, good brand training, good opportunity for advancement

    Cons

    Pay is low for responsibilities expected to fulfill, time is not given to recruit or network outside their 4 walls, you must come from a strong leadership background as there is not really a structured leadership outline or program on the retail side of the business. Sense of urgency around filling management positions lacking from DM and higher.

    Advice to Management

    If your initiatives include staffing and scheduling, give us the time to recruit and network outside of the customers that walk in. Leaving management positions open for months and months is unacceptable. Continue to listen to your field staff through the culture surveys. We appreciate that you're listening and making changes. Spend the payroll so we can make money and protect our inventory. And last but most important, create a leadership program that teaches your "green" managers how to be better leaders so they can better inspire their employees.

  3. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ulta Beauty full-time

    Pros

    I like how its very Diverse

    Cons

    their scheduling is a mess


  4. "Fun Part-Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Learn About makeuo, Gratis, Fun environment

    Cons

    Pay is really low unless moving up


  5. "I loved my time at ULTA as a General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store General Manager in Kansas City, MO
    Former Employee - Store General Manager in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time (More than a year)

    Pros

    Strong sense of ownership with very little micromanaging from district manager. Tons of opportunity to advance/grow with the company with great store results.

    Cons

    Long hours. Lower pay for position than other big retailers in my experience. Unrealistic salon goals.


  6. "Prestige Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prestige Beauty Advisor in Burbank, CA
    Current Employee - Prestige Beauty Advisor in Burbank, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    Simply put it's an easy job. Everyone is pretty friendly most the time- if you can't deal with cattiness then don't get a job in retail.

    Cons

    You have to be on top of what you want from the company, if you don't they will decide what happens for you.

    Advice to Management

    Idk I haven't had any run ins with our management... sometimes they can be weird about you asking certain things. Just be respectful when you word things and it's fine.


  7. "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty part-time

    Pros

    Overall amazing team. I loved our customers. My managers were amazing. Dicounts !

    Cons

    Early morning and late nights

  8. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time

    Pros

    Awesome staff, great boss.

    Cons

    Long hours and not a long lunch break


  9. "Fun Work Environent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ulta Beauty part-time

    Pros

    fun, easy, nice coworkers, good for part time work

    Cons

    They are pretty unorganized and I think they need to update their computer system.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Esthetician
    Current Employee - Esthetician
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (More than a year)

    Pros

    Incredible benefits, a close team, great discounts.

    Cons

    There aren’t any downsides to working here.


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