Ulta Beauty Reviews | Glassdoor

Ulta Beauty Reviews

Updated October 19, 2017
1,677 reviews

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3.5
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Ulta Beauty CEO Mary Dillon
Mary Dillon
687 Ratings

1,677 Employee Reviews

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  1. Helpful (84)

    "Challenging but fulfilling career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portage, MI
    Current Employee - Anonymous Employee in Portage, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (Less than a year)

    Pros

    Good company values, decent work life balance, over time is frowned upon, great salon discount, company seems to value employees opinions through culture surveys annually and we saw change at a field level, good brand training, good opportunity for advancement

    Cons

    Pay is low for responsibilities expected to fulfill, time is not given to recruit or network outside their 4 walls, you must come from a strong leadership background as there is not really a structured leadership outline or program on the retail side of the business. Sense of urgency around filling management positions lacking from DM and higher.

    Advice to Management

    If your initiatives include staffing and scheduling, give us the time to recruit and network outside of the customers that walk in. Leaving management positions open for months and months is unacceptable. Continue to listen to your field staff through the culture surveys. We appreciate that you're listening and making changes. Spend the payroll so we can make money and protect our inventory. And last but most important, create a leadership program that teaches your "green" managers how to be better leaders so they can better inspire their employees.


  2. "Prestige beauty advisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Ulta Beauty part-time

    Pros

    Good training and gratis
    Managers are nice and accommodating

    Cons

    Inconsistent hours that vary a lot
    No raises

    Advice to Management

    Yearly raises, especially when people have been trained

  3. "Wonderful culture that develops internal talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager in Pensacola, FL
    Current Employee - Co-Manager in Pensacola, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty (More than 5 years)

    Pros

    Career growth
    Advancement
    Pays well
    I've never worked for an employer who honestly gave me constructive criticism. The culture here genuinely wants you to improve and grow.

    Cons

    I love my job and I honestly don't have any cons, other than living without holidays, but that's any retail management position.


  4. "Fun job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time

    Pros

    Free makeup and skin care goodies with product knowledge training.

    Cons

    High avalibilty holidays and weekends
    Flexibility with schedule.


  5. "For someone who's a struggling college grad, this is the job for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Harrisburg, PA
    Current Employee - Beauty Advisor in Harrisburg, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (Less than a year)

    Pros

    Usually there are many hours given to employees, managers are friendly, good retail experience, friendly coworkers, positive environment, great discount

    Cons

    Not being able to request off for 6 weeks of the holiday season, being open on thanksgiving, miscommunication between managers, passive aggressive behaviors between managers sometimes

    Advice to Management

    Don't be open on thanksgiving; every day more and more stores are added to the "not open on thanksgiving list," and after speaking to many Black Friday shoppers, nobody is interested in shopping on thanksgiving anymore.


  6. "Stressful, but an overall decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise & Service Coordinator in Poughkeepsie, NY
    Current Employee - Merchandise & Service Coordinator in Poughkeepsie, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (Less than a year)

    Pros

    The discount and the welcoming environment are definitely what brig most in the door but the annual company wide survey to get the employees opinions about the company is refreshing.

    Cons

    Non-cohesive planning company wide with little action to change it. Things are often sent missing pieces and it’s usually like pulling teeth to get things fixed.

    Advice to Management

    Care more about the operations team, it gets thrown to the wayside


  7. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Tulsa, OK
    Current Employee - Beauty Advisor in Tulsa, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (Less than a year)

    Pros

    All of the coworkers are great and management is very understanding and works on helping you figure out the business. Also the gratis is pretty good.

    Cons

    The constant pushing of credit cards is killing customer service.

    Advice to Management

    Don't push credits cards as much. Don't cut people's shifts just because someone else won't accept your credit card.

  8. "Ulta Beauty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time

    Pros

    Flexible schedule, kind teammates, nice work environment

    Cons

    Manual labor and weird hours


  9. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Ulta Beauty part-time (Less than a year)

    Pros

    Great discount, and you get to meet A LOT of wonderful people in the beauty industry which is extremely helpful for making connections!

    Cons

    Very unorganized, management doesn't communicate, always cuts hours so some weeks I only work one day.

    Advice to Management

    Communicate better


  10. "Salon Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time

    Pros

    Innovative, great benefits, fun environment

    Cons

    I can't think of any cons


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