Ulta Beauty Reviews | Glassdoor

Find your next job here

Ulta Beauty Reviews

Updated January 19, 2018
725 reviews

Filter

Filter


4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
306 Ratings

725 Employee Reviews

Sort: PopularRatingDate

Pros
  • Employee Discount (25%) (including luxury items and sale/clearance items) (in 200 reviews)

  • Great discount on products and the pay is pretty good too (in 57 reviews)

Cons
  • work life balance not always met (in 117 reviews)

  • ve personally seen other ULTA employees move up into management positions based off of their personal relationships with upper management (in 144 reviews)

More Pros and Cons

  1. Helpful (118)

    "Challenging but fulfilling career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portage, MI
    Current Employee - Anonymous Employee in Portage, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (Less than a year)

    Pros

    Good company values, decent work life balance, over time is frowned upon, great salon discount, company seems to value employees opinions through culture surveys annually and we saw change at a field level, good brand training, good opportunity for advancement

    Cons

    Pay is low for responsibilities expected to fulfill, time is not given to recruit or network outside their 4 walls, you must come from a strong leadership background as there is not really a structured leadership outline or program on the retail side of the business. Sense of urgency around filling management positions lacking from DM and higher.

    Advice to Management

    If your initiatives include staffing and scheduling, give us the time to recruit and network outside of the customers that walk in. Leaving management positions open for months and months is unacceptable. Continue to listen to your field staff through the culture surveys. We appreciate that you're listening and making changes. Spend the payroll so we can make money and protect our inventory. And last but most important, create a leadership program that teaches your "green" managers how to be better leaders so they can better inspire their employees.


  2. "It's what you make of it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Coordinator in Tampa, FL
    Current Employee - Salon Coordinator in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    Vast knowledge and practice with prestige cosmetic brands
    Generous discounts, including salon
    Flexibility of hours
    Fast-paced
    Friendly co-workers
    Get to play with makeup!

    Cons

    Retail managers are understaffed
    Punch clock system needs update
    District managers don't do very much in-store
    Inability to find shift coverage

    Advice to Management

    The communication from the top down needs improvement.

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ulta Beauty part-time

    Pros

    Easy tasks, good hours, and employee discount

    Cons

    Poor management, disorganized at the corporate level


  4. "good for second job as shifts are only 4 hour long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Escondido, CA
    Current Employee - Beauty Advisor in Escondido, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    get a good discount on products/services

    Cons

    if loyalty is bad- no hours, no promotion


  5. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Manahawkin, NJ
    Former Employee - Operations Manager in Manahawkin, NJ
    Recommends
    Positive Outlook

    I worked at Ulta Beauty full-time (More than 3 years)

    Pros

    Positive Work Environment, Great Discount, Free Samples, Educational trainings, Room for growth, Promotes Within

    Cons

    Open all Holidays, Low payscale


  6. "Working for Ulta"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Charlotte, NC
    Current Employee - Beauty Advisor in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    Friendly environment, great coworkers, get to help people find a love of makeup, empoyee discount

    Cons

    the hours aren't great, rude customers, hard to climb the ladder

    Advice to Management

    Reward the right people with the promotions


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time

    Pros

    Great company. Love the variety .

    Cons

    No growth. Horrible training. Not flexible.

  8. "Good but depends on store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Oxford, MS
    Former Employee - Beauty Advisor in Oxford, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time (More than a year)

    Pros

    Coworkers are generally around the same age and are all supportive
    Great enthusiasm from managers
    fun work environment
    occasional free product depending on store size and reps available but everyone gets some free product if they are giving it out (I worked at two stores, one was smaller and new and we had 0 reps, the other was large and we got product several times a month)
    managers want to see you succeed

    Cons

    corporate seems to put a lot of pressure on managers which trickles down to part time employees
    managers can be over bearing and nit picky
    inventory is a nightmare
    hard to get time off
    frowned upon to take off scheduled days


  9. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time

    Pros

    energetic and fast-paced environment
    lots of group work

    Cons

    could be unorganized at times
    lots of call outs


  10. "Great job for young girls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Slidell, LA
    Former Employee - Beauty Advisor in Slidell, LA
    Recommends
    Neutral Outlook

    I worked at Ulta Beauty part-time (More than a year)

    Pros

    You get a nice discount on prestige and mass makeup skincare and hair care. You get to stay up to date on all of the beauty trends and products.

    Cons

    They don't pay enough and don't allow you to receive commission off sales even though you play a huge part in the customers purchases.


Showing 725 of 3,304 reviews
Reset Filters