Ulta Beauty Reviews | Glassdoor

Ulta Beauty Reviews

Updated October 17, 2017
3,081 reviews

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3.2
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Ulta Beauty CEO Mary Dillon
Mary Dillon
1,152 Ratings

3,081 Employee Reviews

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Pros
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More Pros and Cons

  1. "Fun job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time

    Pros

    Free makeup and skin care goodies with product knowledge training.

    Cons

    High avalibilty holidays and weekends
    Flexibility with schedule.


  2. "Wonderful culture that develops internal talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager in Pensacola, FL
    Current Employee - Co-Manager in Pensacola, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty (More than 5 years)

    Pros

    Career growth
    Advancement
    Pays well
    I've never worked for an employer who honestly gave me constructive criticism. The culture here genuinely wants you to improve and grow.

    Cons

    I love my job and I honestly don't have any cons, other than living without holidays, but that's any retail management position.

  3. "Management is lacking and pricing and marketing for area is horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Designer I in Pikeville, KY
    Current Employee - Hair Designer I in Pikeville, KY
    Negative Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (Less than a year)

    Pros

    Ability to meet new people daily and variety of products
    Not a lot to say here but nice people in area and most of the workers are helping

    Cons

    No salon manager.
    Understaffed
    Low pay rate
    No training provided and plenty of down down and wasteful lingering. No guidance given from store manager and hostile work environment

    Advice to Management

    Lots of hostility and lack of communication


  4. "Beauty advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ulta Beauty part-time

    Pros

    The discount and being able to see all the new products that come out

    Cons

    Hours vary from week to week not a set schedule
    Lack of communication
    If you apply thinking you’re going to do makeup all day you’re not
    Been working for two years and haven’t received and review or a pay raise

    Advice to Management

    Need to understand confidentiality and disgession about other employees
    Communication needs to be key
    Lead by example
    Beauty advisor need a pay raise


  5. "Good managers make all the difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time

    Pros

    -Great benefits
    -Good pay
    -They care about their employees

    Cons

    -Really fast-paced
    -Difficult to meet standards
    -Only closed on Christmas

    Advice to Management

    -Give better examples of company standards like with pictures


  6. "Retail yes/ Salon NO!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty full-time

    Pros

    25% discount
    It's a fun place to help women.

    Cons

    The salon is a joke. There isn't really much earning potential. They expect your clients to give you a raise (increasing your prices as you "level jump based on how many clients you get and retain), management is useless!
    Micromanaging by workers who have been there for longer periods and a lot of cattiness.
    Also a stressful environment.

    Advice to Management

    Train your managers in handling conflict so they can actually do their job instead of blowing it off in hopes that it'll go away.


  7. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefit Arch Expert in Eagan, MN
    Current Employee - Benefit Arch Expert in Eagan, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (More than 3 years)

    Pros

    Getting a good discount. Working with makeup. Making guests feel good about themselves. Learning new makeup techniques. Drama free environment

    Cons

    The pay is terrible. More is asked of you then what you get paid for. My management doesn’t seem to care when you go to them about a problem. They care more about making money then their employees.

    Advice to Management

    Pay your employees better and care about your employees more.

  8. "Great starter"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good discount, great training, upbeat energy

    Cons

    Pay, moving up, management, hours


  9. "Treats employees poorly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ulta Beauty part-time

    Pros

    25% discount and sometimes your receive gratis

    Cons

    Poor management. No opportunities for growth. Corrupt management.

    Advice to Management

    Stay on the floor more or hire people to help on floor.


  10. "Stressful, but an overall decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise & Service Coordinator in Poughkeepsie, NY
    Current Employee - Merchandise & Service Coordinator in Poughkeepsie, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (Less than a year)

    Pros

    The discount and the welcoming environment are definitely what brig most in the door but the annual company wide survey to get the employees opinions about the company is refreshing.

    Cons

    Non-cohesive planning company wide with little action to change it. Things are often sent missing pieces and it’s usually like pulling teeth to get things fixed.

    Advice to Management

    Care more about the operations team, it gets thrown to the wayside


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