Ulta Beauty Reviews | Glassdoor

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Ulta Beauty Reviews

Updated January 20, 2018
3,288 reviews

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3,288 Employee Reviews

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Pros
  • Employee Discount (25%) (including luxury items and sale/clearance items) (in 200 reviews)

  • Great discount on products and the pay is pretty good too (in 57 reviews)

Cons
  • work life balance not always met (in 117 reviews)

  • ve personally seen other ULTA employees move up into management positions based off of their personal relationships with upper management (in 144 reviews)

More Pros and Cons

  1. "Fun but hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Greenville, NC
    Former Employee - Beauty Advisor in Greenville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time (More than a year)

    Pros

    Freebies, being educated by major brands like Chanel & Urban Decay, great discount & first dibs on products

    Cons

    Working early morning hours on shipment days, like 3am-4am until open


  2. "Good but depends on store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Oxford, MS
    Former Employee - Beauty Advisor in Oxford, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time (More than a year)

    Pros

    Coworkers are generally around the same age and are all supportive
    Great enthusiasm from managers
    fun work environment
    occasional free product depending on store size and reps available but everyone gets some free product if they are giving it out (I worked at two stores, one was smaller and new and we had 0 reps, the other was large and we got product several times a month)
    managers want to see you succeed

    Cons

    corporate seems to put a lot of pressure on managers which trickles down to part time employees
    managers can be over bearing and nit picky
    inventory is a nightmare
    hard to get time off
    frowned upon to take off scheduled days

  3. "Great place to work, occasionally can be firm but mostly fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Associate in Janesville, WI
    Current Employee - Beauty Associate in Janesville, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    Good discounts on products, with occasional bonus discounts on certain brands. Flexible scheduling, helpful and understanding management and co-workers. Management strives to promote core company values of making sure customers are satisfied and doing the right thing.

    Cons

    Corporate really pushes high loyalty program recruitment metrics, which can be stressful at times as it just comes down to luck of the draw sometimes, depending on if a customer you ring up already has a loyalty account or if they don't and don't want to sign up at all no matter what you say to convince them (even though it's not a hard program to sell because it really is a good, free, customer loyalty program).

    Advice to Management

    Management at my store is very good, all of them are quite understanding and fun people, my advice to upper level/district management would to try and be a little bit more understanding as far as sales and loyalty metrics go, as most of us are really trying our best out here; working harder under the threat of having store hours cut or positions eliminated is not particularly motivating.


  4. "Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time

    Pros

    energetic and fast-paced environment
    lots of group work

    Cons

    could be unorganized at times
    lots of call outs


  5. "It was good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prestige Beauty Advisor in Pasadena, TX
    Former Employee - Prestige Beauty Advisor in Pasadena, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time (More than 5 years)

    Pros

    To help other people find the correct make up or products for their hair skin or nail types also to be able to learn new things for new skin types

    Cons

    Having to deal with clients who just don’t want to work with you if you do not have something in stock

    Advice to Management

    N/A


  6. "Great job for young girls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Slidell, LA
    Former Employee - Beauty Advisor in Slidell, LA
    Recommends
    Neutral Outlook

    I worked at Ulta Beauty part-time (More than a year)

    Pros

    You get a nice discount on prestige and mass makeup skincare and hair care. You get to stay up to date on all of the beauty trends and products.

    Cons

    They don't pay enough and don't allow you to receive commission off sales even though you play a huge part in the customers purchases.


  7. "Great Interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Great Falls, MT
    Current Employee - Beauty Advisor in Great Falls, MT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (Less than a year)

    Pros

    Great place to play with make up, learn about people and have overall fun. Ulta gives you a great place to dip your toe into the make up world while still looking into other aspects of a career (management or make up emphasis).

    Cons

    Downside is that communication isn't always there and that some employees commit to the job but end up leaving, not showing up or running late. Very unprofessional.

    Advice to Management

    More communication

  8. "love it! (been w/ Ulta for 9 months)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Beauty Advisor in Port Richey, FL
    Current Employee - Beauty Advisor in Port Richey, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time

    Pros

    Employee Discount (25%) (including luxury items and sale/clearance items)
    Salon Service Discount (50%)
    Happy Environment!
    Gratis (free products) for hard workers/actions!
    More Loyalty Signups & Credit signups, the more hours you’ll get :)
    Nicest Management and will always thank you for doing something they may have asked you to do!!
    Earn respect if you’re depended on
    I’m a student while doing school at the same time and management is SUPER willing to be flexible with your schedule especially if it’s for your education.
    you’ll learn a lot about products and brands!

    this was my starter job and I absolutely love it with this company, if anybody needs a starter job it’s definitely a great company.

    Cons

    Dress Code (although around the holidays it gets flexible)
    Not that great of pay although i’m not physically looking for a high paying job for my age. my job at ulta is just for extra cash on the side and my car insurance.
    some customers can be rude but it’s not that big of a deal for me, i just help them as best as I can and go about my day.

    Advice to Management

    maybe better pay but for such good management and a happy environment, I can’t complain.


  9. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Los Angeles, CA
    Current Employee - Management in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (More than a year)

    Pros

    Lots of growth in the company fun and exciting promotions great percent discounts love all the vendors and boutiques great management

    Cons

    None with a company growing so fast you have to be able to accept minor changes for the growth of the entire company

    Advice to Management

    Always coach and mentor to promote from within


  10. "Great Pay and Benifits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty full-time

    Pros

    Great Pay
    Great Benefits
    Fun environment
    Get to be creative

    Cons

    No training Program
    Bad Management
    Unfair work practices

    Advice to Management

    Provide Better Training and treat all associates equally


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