Ulta Beauty Reviews | Glassdoor

Ulta Beauty Reviews

Updated May 25, 2017
2,775 reviews

Filter

Filter

Full-time Part-time

2,775 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • work life balance not always met (in 102 reviews)

  • Communication from upper management could really use some work (in 125 reviews)

More Pros and Cons

  1. "It's what you make it, you have to love doing hair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in Chesapeake, VA
    Former Employee - Hair Stylist in Chesapeake, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good opportunity to get clients from the floor with steady retail area plus online booking

    Cons

    Low pay a million rules no real breaks can't sit at all micro managing can't see what others tipped you have to trust cashiers

    Advice to Management

    Treat people they way you want to be treated don't displine on the floor applaud good work instead of always finding the negative


  2. Helpful (4)

    "Ulta is a fun environment. It does get stressful just like other retail jobs."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Chicago, IL
    Current Employee - Beauty Advisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (Less than a year)

    Pros

    Discount
    Work environment
    Gratis
    Work/life balance
    Flexible hours
    Met great people
    Learn a lot about cosmetology
    Most managers care about their employees

    Cons

    Sometimes the managers expect a lot
    Managers have favorites
    Clicks
    Cattiness
    The managers need to talk to each other more and follow through with what they say.

    Advice to Management

    Thank you for caring about your employees, even if you don't get along with someone. Do not encourage cattiness or clicks by talking about other employees.


  3. "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Atlanta, GA
    Former Employee - Beauty Advisor in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time

    Pros

    Gain a lot beauty knowledge and experience

    Cons

    Only people that get full time hours are managers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Cashier in West Des Moines, IA
    Former Employee - Lead Cashier in West Des Moines, IA
    Recommends

    I worked at Ulta Beauty part-time (More than a year)

    Pros

    I felt like a person here and I loved all the staff I worked with. The job was average but was comfortable for the pay

    Cons

    There didn't have much flexibility with days off, so I ultimately left.


  6. "Beauty Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in North Haven, CT
    Former Employee - Beauty Advisor in North Haven, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ulta Beauty part-time (More than 3 years)

    Pros

    flexible, fun environment, team building, gain sales and customer service experience.

    Cons

    always had to work on holidays, management was always changing


  7. Helpful (1)

    "Salon Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salon Manager in Los Angeles, CA
    Former Employee - Salon Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time (More than 5 years)

    Pros

    Fun, Good discount, free services for salon employees, easy to move up

    Cons

    Stressful to make weekly numbers for management, must people don't know we have a salon.


  8. Helpful (1)

    "I've only worked here 2 days but overall it seems very laid back and I love the atmosphere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Esthetician in Simi Valley, CA
    Current Employee - Esthetician in Simi Valley, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (Less than a year)

    Pros

    -25% off employee discount
    -free services for employees
    -all black dress code
    -share my room with 1 other esthetician at night
    -only 2 estheticians
    -flexible hours
    -health and 401k benefits after criteria is met.

    Cons

    -you have to be checked before you leave
    -you have to carry a clear bag to make sure not stealing

    Advice to Management

    Maybe get some alarms in the store so you don't have to use those ugly bags


  9. Helpful (1)

    "ULTA Prestige Beauty Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prestige Beauty Advisor in Barboursville, WV
    Current Employee - Prestige Beauty Advisor in Barboursville, WV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    You get a chance to spend the day talking to customers about makeup, sharing insight, and demonstrating how to do certain elements of makeup. If you like talking about makeup, this is definitely the job for you. There's no snootiness or condescension, everyone is expected to pull their own weight and there's no room for people to start drama.

    Cons

    You will be expected to wear many, MANY hats. By that I mean you will be asked to be cashier, product consultant, work on ad displays and planograms, restock, and also know a lot about all the other brands in the store, not just the prestige cosmetics sections. I found the compensation and rewards for doing all these things unsatisfactory, and the gratis was not really worth it, especially since I had to give customers my professional opinion about products I can't try because I wasn't being paid enough to afford them.

    Advice to Management

    Give more rewards and incentives to your lower level employees. We won't care about keeping up our loyalty if all we get is a coupon for a free ULTA Brand eyeshadow single. Also, more time allotted for product training for prestige. It's a violation of trust between ULTA and its vendors that you don't let your employees watch these videos and learn about each new product to be able to sell it to clients. Provide basic first aid training for advisors. Give employees time after work hours to experiment with makeup and skincare products and see what they like and don't like about them. Provide a list of cruelty free and vegan brands that is easily accessible for employees and customers. Put better emphasis on these brands, and black-owned makeup brands, as well as companies that give to charity.


  10. "Love It!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Waco, TX
    Current Employee - Sales Associate/Cashier in Waco, TX
    Recommends

    I have been working at Ulta Beauty (More than a year)

    Pros

    I love working at Ulta.
    Good, short shifts
    Good pay
    Good discount!

    Cons

    I do not have any cons.


  11. Helpful (1)

    "Beauty Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Charlotte, NC
    Current Employee - Beauty Advisor in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    The best place to ever work for!

    Cons

    More hours and need benefits!

    Advice to Management

    Have the best manager!


Showing 2,775 of 2,788 reviews
Reset Filters