Ulta Beauty Reviews | Glassdoor

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Ulta Beauty Reviews

Updated January 18, 2018
3,285 reviews

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3,285 Employee Reviews

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Pros
  • Employee Discount (25%) (including luxury items and sale/clearance items) (in 200 reviews)

  • Great discount on products and the pay is pretty good too (in 57 reviews)

Cons
  • work life balance not always met (in 117 reviews)

  • ve personally seen other ULTA employees move up into management positions based off of their personal relationships with upper management (in 144 reviews)

More Pros and Cons

  1. "Racism & injustice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prestige Beauty Advisor
    Current Employee - Prestige Beauty Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    Fun environment and the 25% discount

    Cons

    As a woman of color, I have experienced racism from some guest and management didnt care much.
    The hours are NOT dispersed fairly. Majority of the staff is white and they cater to their own.
    At my location, we have been having issues with shoplifters so they ASSUME most ethnic people are shoplifting.
    Furthermore, no one can live off 13 hours a week..its a complete slap in the face.
    The DM treats us like peasants whenever she comes around, doesnt even say hello first.

    Advice to Management

    The leadership sucks. You also need to hire more dark skinned managers. It would be very refreshing to have someone of authority with melanin.


  2. "Beauty Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ulta Beauty part-time (Less than a year)

    Pros

    Flexible, Employee Discount, Breaks, scheduling consistency

    Cons

    Not the best wage, many employees come and go

  3. "Horrible Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Sioux Falls, SD
    Former Employee - Beauty Advisor in Sioux Falls, SD
    Doesn't Recommend
    Negative Outlook

    I worked at Ulta Beauty part-time (More than a year)

    Pros

    OK discount, get to play with makeup

    Cons

    Terrible management, I would get put on the schedule even when I marked the time as unavailable. You are forced to work stocking which is unloading big heavy boxes of 50+ random items scattered through the store. Always was under staffed, and an unfriendly environment.


  4. "Love this place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer
    Current Employee - Designer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (More than 3 years)

    Pros

    Great employees, supportive team and amazing discounts.

    Cons

    Open 7 days a week most til9 pm


  5. "Don't apply if you want to work their because of your skills in makeup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Pasadena, CA
    Former Employee - Beauty Advisor in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ulta Beauty part-time

    Pros

    Gratis is the only pro sadly

    Cons

    Horrible management.
    Horrible hours.
    Employees were fine but everyone was always mad about something.
    Customers were the worst.

    Advice to Management

    Stop telling everyone about someone's personal information. We are not in grade school anymore.


  6. "Enjoyable other than high demands, too many to be done in 40 hour week, unrealistic expectations of all salon profession"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager in Saint Louis, MO
    Current Employee - Salon Manager in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ulta Beauty full-time (More than a year)

    Pros

    Benefits pkg, opportunity to meet great people, customers and coworkers, great product lines and vendors to work with and sell.

    Cons

    Training is poor at best, too much responsibility for each manager to do in 40 hours, overtime necessary but not allowed, poor salon systems, not designer or client friendly, high expectations and demands of salon professionals.

    Advice to Management

    The salon system is more than lacking. Does not allow proper timing for each service, demands too much responsibility for each designer above performing services, high demands from salon manager along with performing services, layout/design allows retail customers to interrupt designers when with clients too easily, no privacy for clients.


  7. "Beauty advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Joplin, MO
    Former Employee - Beauty Advisor in Joplin, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty (More than a year)

    Pros

    You get a 25% discount.

    Cons

    A lot of women in workplace = stupid drama

    Advice to Management

    Stop being so catty

  8. "Love what you do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Tampa, FL
    Former Employee - General Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time (More than a year)

    Pros

    Very good compensation, excellent environment, supportive, growing fast so advancement opportunities abound. Only left to relocate and stay home with my kids. Would go back in a heartbeat.

    Cons

    Standard retail stuff -- not enough payroll for the associates, they bend over for the most awful customers --
    fast growth causes growing pains -- staff gets stretched on new business plans for a while before additional positions are created to support them.

    Advice to Management

    Continue the support and open communication to the stores. Being transparent keeps the associates connected to the bigger picture.


  9. "My experience here has been decent until management changes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Esthetician in Glendale, AZ
    Current Employee - Esthetician in Glendale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ulta Beauty part-time (More than a year)

    Pros

    Employee discount. Can be a fun environment to work in. Possibilities for advancement if you are in the right department.

    Cons

    Pay is very low for the amount of selling pressure put on you. Scheduling. Lack of a loss prevention team in store. Managers can play favoritism. Lack of communication on some policies and standards can cause confusion.


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time

    Pros

    Lots of resources, promotes within, lots of room for growth, gratis, good work environment.

    Cons

    Offers benefits but they cost more and offer less than most employers.


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