Ultimate Software Reviews | Glassdoor

Ultimate Software Reviews

Updated March 17, 2017
87 reviews

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4.0
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87 Employee Reviews

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Pros
  • Virtual working is great for work-life balance (in 54 reviews)

  • Ultimate does a great job of "walking the talk" - Everything we do is about putting people first (in 81 reviews)

Cons
  • There are honestly no cons with this company (in 63 reviews)

  • However there is no work/life balance (in 20 reviews)

More Pros and Cons

  1. "Happy Ultipeep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ultimate Software full-time (More than 5 years)

    Pros

    Benefits are the best in the industry. Most employees have the opportunity to work remote. Great work environment and the company is very community oriented

    Cons

    Sometimes it gets very busy and have to work long hours, but its the nature of thie industry.


  2. "Customer service"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Strong company, with a large market share of the wireless telecommunications industry. Forward thinking and always improving environment. Good service coverage

    Cons

    Call center environment, cubicles, little personal time. Recognition and positive feedback is few and far between. Customers can be brutal sometimes.


  3. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Ultimate Software full-time

    Pros

    This company has excellent benefits

    Cons

    However there is no work/life balance


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  5. "Best Company Ever But Not Perfect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ultimate Software full-time (More than 5 years)

    Pros

    Great salary and benefits. Wonderful sense of comraderie. Great product and lots of very intelligent people.

    Cons

    We have experienced growing pains that have caused great pressure on certain job groups. Work life balance can be a real issue. Just be ready to have this job consume you.

    Advice to Management

    Stop giving favoritism to the same people repeatedly.


  6. "Great company, great salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ultimate Software as a contractor

    Pros

    Salary, employers, benefits, people, environment

    Cons

    Nothing about this job has been bad so far.


  7. Helpful (2)

    "Customer Success Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Account Manager in Weston, FL
    Current Employee - Customer Success Account Manager in Weston, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ultimate Software full-time (More than 3 years)

    Pros

    Culture, Benefits, most of the People are great and very Friendly. Lots of incentives and Salary is great. Family oriented. Great Training.

    Cons

    Constantly changing work procedures, Work/Life Balance has been declining as we are taking on a lot more responsibilities making it difficult to reach out to our clients Must know someone to move up in company. Company growing very quick and loosing some of the culture do to many Managers placed without having the people first mentality and qualifications.

    Advice to Management

    Lots of favoritism with Managers as they are not equally fair to employees on same team. Would love to see surveys for employees to fill out for their Managers quarterly. This will show Upper Management what we are experiencing.


  8. "Software Test Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ultimate Software full-time

    Pros

    Great personal life / work balance. Great benefits, amazing people. Ultimate Software definitely knows how to treat their employees right!

    Cons

    It depends on the team you end up working for, but regardless it is always a challenging and interesting experience.


  9. Helpful (6)

    "Careful what you wish for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Weston, FL
    Former Employee - Anonymous Employee in Weston, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ultimate Software full-time (More than 3 years)

    Pros

    Positive people-first culture. Fun place to work. Great benefits. Free food almost daily. Company is currently (as of 2016) in a financial boom.

    Cons

    You will have a feeling of your life being absorbed by this company. Its like signing a pact with the devil, you work for us, we own you. Fair warning.

    Unprecedented growth makes for growing pains. The company is presently (2016) growing at a rate which far exceeds its ability to properly manage itself. You are expected to read and respond to hundreds of emails weekly, whether the emails are for you or you're just being cc:'d (copied) on them. Communications and inter-team collaboration are tumultuous at best, and ADD-inducing at worst. If you're a manager, expect to be booked solid for weeks on end. If you're an individual contributor, expect to be pulled from one task to the next on an ongoing basis.

    This company is great for people who are very flexible and are winning to always go-with the flow, no matter where the flow is going. If your personal style is more of a consistent, process-oriented, tried-and-true linear approach, then this company is going to drive you nuts.

    Advice to Management

    Get rid of the bad apples.


  10. "Great company to work for . . ."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is true that they are a great place to work in and a great company to work for. You are definitely family there.

    Cons

    Gained 5 lbs from the snacks that they provided.


  11. "Empowering Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Atlanta, GA
    Current Employee - Program Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ultimate Software (More than 5 years)

    Pros

    Since starting with Ultimate there has been ample opportunity to learn new skills and strong career development opportunities. I find both the work space and the leadership create an engaging and creative environment. I love that there are lots of women in leadership and find this very encouraging. We also have incredible benefits and hardworking,fun coworkers.

    Cons

    Just some growing pains that come with rapid growth.

    Advice to Management

    As we grow so quickly, find was to keep that creative, start-up spirit alive!



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