Umpqua Bank Reviews | Glassdoor

Umpqua Bank Reviews

Updated October 13, 2017
218 reviews

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3.2
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Cort O'Haver
18 Ratings

218 Employee Reviews

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Pros
  • Great work environment, ability to volunteer 40 hours a year paid (in 15 reviews)

  • Stable work environment, good work-life balance (in 8 reviews)

Cons
  • Expectations of loan closings are high but lack of support/upper management knowledge of company programs makes it hard (in 18 reviews)

  • Ineffective leadership, not a good place to work if you are female, pay is not comparable to market, no work life balance (in 4 reviews)

More Pros and Cons

  1. "Strong culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst
    Current Employee - Financial Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Umpqua Bank full-time (More than 5 years)

    Pros

    Feeling empowered to make the right decisions

    Cons

    Slow to adapt to change


  2. "Universal Associate II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Associate in Portland, OR
    Current Employee - Universal Associate in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Umpqua Bank full-time (Less than a year)

    Pros

    Nice company culture. Innovative company and great branding.

    Cons

    Smaller bank that has grown by acquisition. Too many different systems and processes that don't make sense and make it difficult to be the best for the customer.

    Advice to Management

    Stay true to the original culture but grow and adopt quicker.

  3. "I worked here for 14 years and would still be there if we would have moved to a market Umpqua was in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Portland, OR
    Former Employee - Operations Manager in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Umpqua Bank full-time (More than 10 years)

    Pros

    Benefits and the opportunities given for growth within the company are abundant and if you want to climb the ladder this is a good company to do so.

    Cons

    Sometimes it is necessary not to get caught up in the “politics” and just stay focused on the job at hand.


  4. "Customer Experience Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Associate in Portland, OR
    Current Employee - Customer Experience Associate in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Umpqua Bank part-time (More than a year)

    Pros

    They care about employees and even have paid volunteer time

    Cons

    It actually has been very great experience


  5. "Rover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Umpqua Bank part-time

    Pros

    Modern, cool bank with forward thinking

    Cons

    Horrible pay. Disorganized. Staff could be more helpful.

    Advice to Management

    Treat employees better with respect


  6. "Great Company with average management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1
    Former Employee - Csr1
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Umpqua Bank full-time (More than a year)

    Pros

    The company seems to care about their employees. They stand out in the industry for being much more ethical and for caring about more than just the bottom line. Great benefits.

    Cons

    Pay needs to be transparent and consistent.

    Advice to Management

    Develop a pay scale that is fair and consistent. Upper management should seek feedback on managers from lower level employees.


  7. "Ugh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Umpqua Bank full-time (More than 3 years)

    Pros

    Good, hard-working coworkers. Decent technology folks.

    Cons

    Just about everything else... run away.

    Advice to Management

    Lose the World's Greatest Schtick. Rah-rah motivation without compensation doesn't work.

  8. "Great Benefits....Terrible Culture"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Volunteer time, salary and training

    Cons

    no growth, and terrible internal culture


  9. "Company seemed to be going on the right direction for future growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Hillsboro, OR
    Current Employee - Business Systems Analyst in Hillsboro, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Umpqua Bank full-time (More than 10 years)

    Pros

    The company has established a very good culture. It also provides good benefits package which is a real attraction to new hires.

    Cons

    The growing in size has allow some of the management to use bad management practices. Some departments has begun to drift away from the original culture the company has established.

    Advice to Management

    The executive management should take a closer look at how the employees are treated.


  10. "worst management ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Umpqua Bank full-time

    Pros

    The customers are great, but the way they handle the company is a joke. Come on, it is a bank and not a store.

    Cons

    Management needs more people training and how to deal with employees.


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