Uncle Bob's Self Storage Reviews | Glassdoor

Uncle Bob's Self Storage Reviews

Updated April 7, 2017
61 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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David L. Rogers
30 Ratings

61 Employee Reviews

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Pros
  • There's always someone to call for help (in 3 reviews)

  • I worked alone most of the time and it was very easy work (in 3 reviews)

Cons
  • Upper management doesn't take how hard store employees work (in 7 reviews)

  • Low pay for super perfectionist high expectations (in 5 reviews)

More Pros and Cons

  1. "It was a learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Store Manager in Houston, TX
    Former Employee - Associate Store Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Uncle Bob's Self Storage full-time (More than a year)

    Pros

    It is a relaxing job some days, if you like working alone or with just one other than this is perfect for you. The stores close at 6, (4 on sundays) and youre off major holidays.

    Cons

    Constantly updating policies and procedures, it is some times hard to keep up. You deal with mostly angry customers, and being by yourself with little to no security it can feel dangerous. The security cameras are a joke, you cant read license plates with those cameras incase of a break in which do happen frequently at some stores. Auditors should come just once a year. Last but not least the pay is nowhere near good, paid so little to do so much.

    Advice to Management

    Improve your security system, give your employees better pay and have off sundays.


  2. "Associate Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Uncle Bob's Self Storage part-time (More than a year)

    Pros

    Steady Hours, Easy Work

    Cons

    This location doubled in size right before I decided to leave but the pay was going to be the same.......


  3. "Worst job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Austin, TX
    Former Employee - Store Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Uncle Bob's Self Storage full-time (More than a year)

    Pros

    Can't think of any. Don't work here

    Cons

    Pay. Inadequate facilities. Horrible management.

    Advice to Management

    listen to your managers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Fun, busy job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate/Assistant Manager in Elgin, SC
    Former Employee - Associate/Assistant Manager in Elgin, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Uncle Bob's Self Storage part-time (More than a year)

    Pros

    Always something to do! Fast paced! If you like multiple duties this is the job for you!

    Cons

    Assistant managers only get part time hours.

    Advice to Management

    Allow your assitant manager to be full time.


  6. Helpful (1)

    "A good place to start."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM in Fort Lauderdale, FL
    Former Employee - ASM in Fort Lauderdale, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Uncle Bob's Self Storage full-time (More than a year)

    Pros

    The job can be fun, depending on the Store Manager.
    Easy job once you get past the antiquated processes
    Customer interactions mostly positive and provides and interesting work environment
    Enjoyable most of the time if you don't mind working inside and outside

    Cons

    Low pay
    Work alone ALOT. Especially during busy times
    ASM's have no authority , You will always be the bad guy to the customer when the Manager folds to every complaint.
    ALOT of Paper processes and file cabinets. Really?
    Run down properties with no investment back in them,
    Scary and rude customers at times,

    Advice to Management

    Modernize and invest back into the properties if you want to lead the industry.
    Be more fair with weekend work by implementing rotation. At least on Sundays.
    Staff busy stores better.


  7. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lawrenceville, GA
    Former Employee - Anonymous Employee in Lawrenceville, GA
    Doesn't Recommend

    I worked at Uncle Bob's Self Storage (More than 3 years)

    Pros

    Allowing store mangers a certain amount freedom as far as scheduling, and day to day operations.

    Cons

    Pay is average and bonus does little to motivate.

    Advice to Management

    Open up the wallet to those that have shown a certain amount dedication and commitment.


  8. "Associates Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Amityville, NY
    Former Employee - Associate Manager in Amityville, NY
    Recommends
    No opinion of CEO

    Pros

    I worked alone most of the time and it was very easy work. Really liked that when we close the office, people in the building could still stay as the office was separated from the storage building.

    Cons

    Too many rules and regulations and you would be penalized if you forgot to get a form signed. It was scary at first because walking in a storage facility all alone at night is not my cup of tea but eventually i got use to it.

    Advice to Management

    Less forms to fill out


  9. "Still love it after 8+ years!."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Pensacola, FL
    Current Employee - Store Manager in Pensacola, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uncle Bob's Self Storage full-time (More than 8 years)

    Pros

    Core Values! Expectation is the same across the board. Great benefits, daytime hours, customer service environment. Policies and procedures are in black and white , and very easy to comprehend. We are always moving forward and growing and there is room for advancement if you work hard and ethically.

    Cons

    Dealing with customers this day and age can be challenging. I find that if you take time and listen, keep yourself in check show a little empathy, do the right thing for the customer within your limits, you can overcome and make every customer happy.

    Without customers we are out of business!

    Advice to Management

    We have a great AM in our area. He has our best interest at heart and he is dependable . Someone might disagree , but they may not be walking the walk .

    Teamwork, Respect, Accountability , Integrity, Innovation
    That's what it takes!

    Advice: Keep doing what your doing!


  10. Helpful (1)

    "Associate Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Recommends

    I worked at Uncle Bob's Self Storage (More than a year)

    Pros

    Mostly daytime hours
    Easy paperwork
    Meet new people
    Not too many customer complaints
    Easy building upkeep
    Very good training program

    Cons

    Usually only two employees, which means if the other person is unavailable you definitely have to work.
    Rotating weekend shifts.
    Customer complaints you really can't help (the elevator isn't big enough, someone is hogging the carts, someone is parked in my way, my movers didn't show up, etc)
    Selling insurance.
    Collection calls and auctions.


  11. "Awful!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Uncle Bob's Self Storage full-time (More than 3 years)

    Pros

    One step above going on u employment. If you have absolutely nothing going for you In life... If everydoor has been shut and you need something To do... This is the place for you

    Cons

    Terrible conditions and pay! Not a good place to work You are required to do things that you won't imagine if you work in a store.

    Advice to Management

    Management only listens to those in management(corporate)


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