UncommonGoods Reviews | Glassdoor

UncommonGoods Reviews

To filter reviews, or .

Found 75 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
84%
Approve of CEO
David Bolotsky
47 Ratings
Pros
  • "That was while I worked there from November to January as a temp seasonal employee)(in 7 reviews)

  • "They also have rewards for doing hard work(in 4 reviews)

Cons
  • "Improved leaders will measurably increase the productivity and engagement among team members(in 4 reviews)

  • "I could say that only having seasonal work is a con, but it is the nature of their business and they are upfront about it anyway(in 3 reviews)

More Pros and Cons
  1. "Superb Company"

    StarStarStarStarStar
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiter 
    Approves of CEO

    I worked at UncommonGoods full-time for more than 3 years

    Pros

    Great opportunity to learn and engage with different minds in the company. The Founder & CEO is very involved and inspiring and if you are seeking a role where you'd like to work with smart departmental managers who are experts in their field then this is the company you want to be a part of.

    Cons

    None, keep up the great work :-)

    Advice to Management

    Many thanks for the opportunity to contribute to the growth of UncommonGoods.

    UncommonGoods2019-03-22

    UncommonGoods Response

    March 25, 2019Head of Human Resources

    Thank you so much for sharing your feedback! We are so thankful for your contributions to UncommonGoods and helping shape the company and contributing to the great minds! Wishing you all the best!

  2. Helpful (4)

    "Tough to get ahead + poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UncommonGoods full-time for more than 3 years

    Pros

    -Good intentions and mission -Decent work/life balance (though this is changing) -Smart team members -Supports small artisans

    Cons

    -Hard to get ahead unless you are a major suck up / drink the kool aid about how UG is "your favorite place to work" -Management is pretty clueless and do not know how to coach team members. If you ask for feedback on what to do differently to get promoted/pay increase, they have no answer. -Lots of people leaving the company and many roles purposely not being filled, so others have to take on huge additional workloads...

    Show More

    Advice to Management

    Favoritism is a problem that needs to be addressed. Salaries and titles are a huge problem and your team is VERY aware of what's going on. Morale is not great, and it has been ignored for years. If you want to retain your smart and capable team, these issues will need to be resolved.

    UncommonGoods2019-04-11

    UncommonGoods Response

    April 16, 2019Head of Human Resources

    Thank you for providing your feedback. We appreciate your sentiments and agree that our team members are smart and talented, and we will continue to support our growing community of artisans, as it is an important part of our mission. We sincerely apologize that your time with UncommonGoods ...

    Show More
  3. "Not bad"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at UncommonGoods part-time

      Pros

      Good salary for position, nice

      Cons

      Only seasonal employment, not long

      UncommonGoods2019-03-30

      UncommonGoods Response

      April 4, 2019Head of Human Resources

      Thank you for providing your feedback about your experiences working at UncommonGoods. Our seasonal team members are valuable to our business, team and culture and we hope that you will consider re-joining our seasonal team when we start our Q4 seasonal hiring again.

    • "Working well with others"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at UncommonGoods

        Pros

        Work there was cool seeing Products you have to packed

        Cons

        Packing and looking for items putting them on a cart wheel it to the packers

        Advice to Management

        Everything you doing is fantastic keep up the good work

        UncommonGoods2019-03-22

        UncommonGoods Response

        March 25, 2019Head of Human Resources

        Thank you for providing your feedback and for your efforts and hard work as part of our team. We are always looking to improve our operations and we continue to improve our packing processes to create a better experience for our team members and our customers.

      • Helpful (3)

        "Uncommonly Disappointing"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 
          Doesn't Recommend

          I worked at UncommonGoods full-time

          Pros

          The Founder/CEO and some managers are deeply dedicated to the company and have very good intentions.

          Cons

          UncommonGoods is a company that cares deeply about their team members…except when they don’t. Once a manager decides that you’re not part of the club or essential to the future of the brand, they’ll do anything to force you out, including, but not limited to: Setting you up to fail through arbitrary or half-baked direction, micro-managing you to an effective halt, and threatening you with poorly documented performance...

          Show More
          UncommonGoods2019-02-13

          UncommonGoods Response

          March 5, 2019Head of Human Resources

          Thank you for sharing your feedback. This year, management training is something we're focusing on, as a healthy, productive relationship between manager and their direct reports is essential to the success of both our team members and the company. Equally important is an open, trusting, ...

          Show More
        • Helpful (1)

          "Ok temp job. It is what it is."

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Customer Service Representative in Brooklyn, NY
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I have been working at UncommonGoods (Less than a year)

          Pros

          you go in and you get out. It's a job and there is no real sense of belonging there

          Cons

          your hard work and effort go unrecognized unless you are friends with people in management

          Advice to Management

          give more incentives and more involved.

          UncommonGoods2019-02-05

          UncommonGoods Response

          March 5, 2019Head of Human Resources

          Thank you for sharing your feedback and we are sorry that you didn't feel a sense of belonging here. We take all of the feedback we receive anecdotally, via our engagement surveys and Glassdoor reviews seriously and are always looking to improve our team member experience. We will ...

          Show More
        • "Writer"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at UncommonGoods full-time

          Pros

          When you get stuck with a difficult customer someone is always willing to see you through it. They also have rewards for doing hard work.

          Cons

          Technical failures on the website and phones

          UncommonGoods2019-01-06

          UncommonGoods Response

          January 7, 2019Head of Human Resources

          Thank you for your feedback and we appreciate your hard work in supporting our goal for excellent customer service. We will look in to the technical uses and ensure we create a positive shopping experience for our customers!

        • "Great company"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - SEO Specialist in Brooklyn, NY
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at UncommonGoods full-time for more than 3 years

          Pros

          Great company, atmosphere and management

          Cons

          Work can be very seasonal

          UncommonGoods2018-10-07

          UncommonGoods Response

          October 8, 2018Head of Human Resources

          Thank you for sharing your feedback about your work experience at UncommonGoods. We are pleased to hear your feedback about our company, atmosphere and management - we agree!

        • "Such a talented team of people"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 
          Recommends
          Neutral Outlook
          Approves of CEO

          I worked at UncommonGoods full-time

          Pros

          I had the opportunity to join Uncommongoods as a seasonal employee before earning a spot on the year-round team. I don't use the word earn loosely. As a seasonal team member, you work really hard to be the best of the bunch every day, for however many months you are there. The CEO is very transparent about the nature of their business. He looked at each and every one of us in orientation and told us that even if we did...

          Show More

          Cons

          There are far worse organizations you could work for. Uncommongoods is not perfect and on my first day, they never claimed to be. Like any organization, they have areas that could use improvement, like better training for managers. I could say that only having seasonal work is a con, but it is the nature of their business and they are upfront about it anyway. I would say the thing that could be most beneficial to the...

          Show More

          Advice to Management

          See my cons

          UncommonGoods2018-09-12

          UncommonGoods Response

          September 14, 2018Head of Human Resources

          Thank you for sharing your feedback and we appreciate the suggestions for how we can improve. Management training is something on our radar for 2019 and we have already started some training this year with Preventing Harassment training for managers and as well as 'How to give and ...

          Show More
        • Helpful (1)

          "If you are desperate!"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Lead Warehouse Associate in Brooklyn, NY
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at UncommonGoods full-time for more than 5 years

          Pros

          Some of the best co-workers you will work with. Company stands for "good morals". Co-workers usually create events to bring up morale amongst each other to brighten up the bad environment provide by management.

          Cons

          Good morals is only for the A-side which is for office work, B- side is the warehouse where you will work a lot because they don't hire much help cause they are sticklers to saving money and you will see it in the equipment and hiw many year round seasonals that work hard for nothing all year. Management will use shady business practices to keep you out of a position or out of a job. Sexual misconduct is a big secret...

          Show More

          Advice to Management

          Clean house! Same problems over the years and the only things that change are the workers but not the managers who create it. Harassment, retaliation and exhausting. CEO Dave needs to take a real deep look at what you let happen in your warehouse and start practicing what you preach with those "guiding principles". Patterns don't lie, the people bring you your info are, Dave save your company.

          UncommonGoods2018-09-09

          UncommonGoods Response

          October 1, 2018Head of Human Resources

          Thank you for taking the time to share your feedback and suggestions with us. We agree that our team members are terrific and we strive to create a positive, uplifting work environment. We are sorry to hear that was not your experience at UncommonGoods and that you did not feel ...

          Show More
        Found 75 reviews