Underground Elephant Reviews | Glassdoor

Underground Elephant Reviews

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Found 89 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
41%
Approve of CEO
Underground Elephant CEO Jason Kulpa
Jason Kulpa
56 Ratings
Pros
  • "I have never before experienced a work environment where people can have so much fun and accomplish so much(in 6 reviews)

  • "(in 3 reviews)

Cons
  • "(in 2 reviews)

  • "Check how many posts were on LinkedIn or Facebook following the April 26 article, it's laughable(in 4 reviews)

More Pros and Cons
  1. Helpful (4)

    Sales Position for almost Two Years

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Underground Elephant full-time for more than 2 years

    Pros

    -High growth opportunity, still in start up mentality -Great Business Model -Freedom to be creative- Use your own methods to sell and make a customer happy -Very family-esque culture

    Cons

    -This job isn't for everyone, expect high dials, expect bad days, expect overcoming objections. You make your own paycheck. -There is high growth but only the consistently best will reach it. Don't think you're getting a promotion just because you have a few good months. Prove your worth.

    Advice to Management

    Try to follow through with business projects and objectives, you can't accurately plan if the goals change every month.

    Underground Elephant Response

    September 18, 2017HR Business Partner

    Thank you for your feedback! We're glad you enjoyed your time at UE and wish you the best of luck in future endeavors.

  2. Helpful (10)

    Uncomfortable

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Underground Elephant full-time

    Pros

    Lively office with fun perks for people starting out.

    Cons

    It's been a while since I worked at UE but I still remember the feeling of constant discomfort. Management was volatile at the time and I heard wildly inappropriate comments being made by leadership about women. What started out as a frat environment seemed to be shifting to something more professional as I was heading out. Hopefully it's gotten better.

    Advice to Management

    Diversity and leadership training may be beneficial.

  3. Helpful (3)

    Not for everyone. Some internal issues but can be rewarding.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Underground Elephant full-time for more than 2 years

    Pros

    - Good Startup vibes and culture which creates a fun work environment. - Lots of opportunities to move in and out of different projects. - Trial by fire. I mean this in a good way. They will trust you to handle yourself and give you bigger responsibilities quickly. - Senior Engineers really know what they are doing. You learn a lot. - Great Location - Cool Perks

    Cons

    - Employees are mostly kept in the dark about things. - Pay is on the low side - Bad decisions and a lousy/undefined company direction led to layoff of 1/3 of the company.

  4. Helpful (19)

    There are truly no words to explain how horrible this organization is.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Underground Elephant full-time for more than 2 years

    Pros

    Cold Brew Coffee, Donuts and (some) awesome people

    Cons

    If it wasn't for the friends I made there, I wouldn't have stayed as long as I did. The place is going down in flames, quick. The CEO is a complete sociopath and narcissist. Before you apply here, Save yourself some time and read the article in the San dirgo reader called the elephant rages. The pay is horrible, the quotas are unattainable and management wants nothing more then for you to fail. I've never seen so much...

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    Advice to Management

    Care about your employees, pay a normal living wage and just stop....because you suck.

  5. Great job

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Underground Elephant

      Pros

      Welcoming culture and overall a great learning experience

      Cons

      Snacks go away too fast

    • Helpful (16)

      Consider UE... only as a LAST RESORT!!

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Underground Elephant full-time for more than 2 years

      Pros

      At best, you'll make friends. Good people are drawn here because big smiles and office perks are the first things you see. You definitely learn a lot as there is next to no leadership or training. You have to figure things out on your own or you'll be the first in line when a layoff comes. The location is great as you may often need to get a drink after a day of unsatisfying work. You learn to budget because raises...

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      Cons

      The CEO. It doesn't stop with him but that's definitely the root of the problems. Absolutely delusional and places zero value on anyone other than himself. As other reviews mention, his dark nature has been brought to light by the media and I'm sure it's only scratched the surface. In his words, the "sensational and fake news story" (hilarious considering how many anti-Trump tweets he posts) quoting police and court documents...

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      Advice to Management

      Quit pretending things are great. You're either that dumb or that desperate - both of which are sad. If you didn't post embarrassingly transparent fake reviews, employees wouldn't feel compelled to expose so many truths. Oh and get a leader who actually leads, who doesn't try to intimidate everyone on the payroll. Someone smart and upstanding who makes people proud to work there. You get what you give. I'm sure there...

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      Underground Elephant Response

      May 23, 2017HR Business Partner

      We are sorry to hear that your experience working here has not aligned with our intention of creating a positive work environment for all employees. Our team is in the process of carefully evaluating all reviews and takes your feedback seriously. We are cognisant of feedback shared ...

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    • Helpful (15)

      Day of Reckoning

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Underground Elephant full-time for more than 2 years

      Pros

      The only pro is that the article referenced below finally saw the light of day. Hopefully there will be more to follow that expose in greater detail the truth about UE and its management team.

      Cons

      Want to work for a crazy and unstable individual? Then search "Elephant Rages in East Village" which is a recent article on San Diego Reader. This should provide you with enough information on why not to work at this company. Do yourself a favor and run as far away from this train wreck of a CEO and management team. It is still baffling how the CEO/Company went this long without something like this surfacing sooner but...

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      Advice to Management

      Update your resumes, hire good attorneys and hope you saved your $$$!!

    • Helpful (9)

      It's actually not that bad.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in San Diego, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Underground Elephant full-time for more than a year

      Pros

      Worked at UE for over a year. Without a doubt this will be the weirdest and most sureal career experiance I will have on my resume. The pros and cons can blend in together depending on who you talk to. - SaaS experiance. This is by far the best take away from my time at UE and I was able to use this to negotiate a higher base salary at my current company. - You will master customer service. UE has a mix bag of...

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      Cons

      UE isn't all that bad as the most recent reviews make it out to be. I got out on good terms before the layoffs. -Open office. The office is beautiful but I liked my privacy when we were in cubicles. This may not be the best office to work in if you are afraid of having everyone listen to your customer service calls. - The pay. The pay isn't the best but you can leverage the experience into a higher paying job when...

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      Advice to Management

      - Be transparent with prospective employees about roles and expectations as a CS rep. Is it a sales job or a customer service job? The answer is both but I didn't find out until I was hired. - Have the monthly commission agreement ready on the 1st of the month and not on the 7th, 15th, or 20th of the month so we can have an idea of how much money we could potentially earn.

    • Helpful (15)

      Great office, heavy vibe, no job security

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Underground Elephant full-time

      Pros

      I have never posted a review on Glassdoor, but thought I'd share what I learned about UE in my 2 years working there. Hopefully this will give some insight for people considering applying or accepting a job there. You should work at UE if: a) you are under 24 years and want to post cool photos of the office on social media. I mean, free coffee, an incredible space, and a full bar! b) this will be your first professional...

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      Cons

      You should NOT work at UE if: a) you are currently employed, even if unhappy b) you have a family to support c) care about job security: your skills, dedication, hard work, and commitment to the company mean nothing there. It's all about the revenue. Decisions outside the scope of your role will dictate whether you will have a job tomorrow or not

      Advice to Management

      What you do is not ok. People have plans, families, bills to pay. You don't pull someone from their current job to let them go a month or so later.

    • Helpful (7)

      my opinion

      StarStarStarStarStar
        Former Employee - Principal Software Engineer in Chula Vista, CA

        I worked at Underground Elephant full-time for more than 2 years

        Pros

        the culture was great, a few cultural activities to help the employees bond. The fast pace helped me grow as a developer, learning different skills.

        Cons

        The focus was shifting a bit too much at times and moving people around to different projects could be at times while they are in the middle of another task.

        Advice to Management

        There has to be a better way to make the developers and business work together towards the same goal and not bump head when it comes to new projects.

      Found 89 reviews