Underwriters Laboratories Reviews in New York City, NY | Glassdoor

Underwriters Laboratories New York City Reviews

Updated February 16, 2017
36 reviews

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New York City, NY Area

2.8
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Underwriters Laboratories President and CEO Keith E. Williams
Keith E. Williams
21 Ratings

36 Employee Reviews

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Pros
Cons
  • Work/Life balance not terribly good (in 15 reviews)

  • Senior Management is not completely in-tune with the employees (in 14 reviews)

More Pros and Cons

  1. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Jewelry Inspector in Staten Island, NY
    Former Employee - Quality Assurance Jewelry Inspector in Staten Island, NY
    Recommends
    Approves of CEO

    I worked at Underwriters Laboratories (More than 3 years)

    Pros

    Flexible hours (contract work). Easy workday with established parameters

    Cons

    No Benefits for part time contract work


  2. Helpful (5)

    "Not really a safety organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Engineer in Melville, NY
    Former Employee - Senior Project Engineer in Melville, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Underwriters Laboratories full-time (More than 10 years)

    Pros

    Flexibility hours. Lap tops to work remotely when needed.

    Cons

    If you are truly interested in safety this is not the company for you. The safety standards only apply to the companies that are small. If your customer spends enough money the product will always pass. If your report this to the ethics group you will be removed. Some customers don't even have to test.

    Advice to Management

    When you went for profit you sold your souls


  3. Helpful (2)

    "Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer in Melville, NY
    Current Employee - Project Engineer in Melville, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Underwriters Laboratories full-time (Less than a year)

    Pros

    People are very nice, capable, and helpful. The atmosphere is relaxed, if precariously so. Benefits are reasonable.

    Cons

    Training is poorly handled. Pay is a bit on the low side. Learning curve is high, and with recent shakeup, everyone is on that curve.

    Advice to Management

    Better more concentrated training would be beneficial to everyone involved. A more dedicated look into program management and improvements would make a marked improvement.


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  5. "Senior Laboratory Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laboratory Technician CETa in Lindenhurst, NY
    Current Employee - Laboratory Technician CETa in Lindenhurst, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Underwriters Laboratories full-time (More than a year)

    Pros

    Flexible schedule, good overall, I like culture and location

    Cons

    low-mid pay-scale, no financial growth,

    Advice to Management

    No financial growth


  6. Helpful (1)

    "Project Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Melville, NY
    Former Employee - Project Engineer in Melville, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Underwriters Laboratories full-time

    Pros

    Opportunity to learn and get experience. Company Has a great mission and a great foundation. Really difficult to get fired. Great people. Family atmosphere.

    Cons

    Engineers are glorified secretaries. Company has lost sight of mission over profits. Management is blind. Hard work gets you nowhere. Only way to get recognized is to be part of the 'boys club'. R&D Department has turned away from safety and into material analysis only. Difficulty to get fired has breed laziness. When someone does get fired it appears random. Principle Designated Engineers has fallen asleep at the wheel decades ago. Safety decisions are driven by the larger clients. Smaller clients are largely ignored. Nepotism is rampant.

    Advice to Management

    Technology has changed, update the standards. There are a lot of untapped opportunities being missed. Listen to the technicians. That is where your knowledge base lies. The 'engineers' could not design their way out of a wet paper bag.


  7. "Dull experience"

    Star Star Star Star Star
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY

    I worked at Underwriters Laboratories (Less than a year)

    Pros

    Nice people, structure, and organization

    Cons

    Not much work for interns


  8. Helpful (5)

    "Good place to start career, but can get jaded quickly. Use the experience and leave."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Melville, NY
    Former Employee - Engineer in Melville, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Underwriters Laboratories full-time

    Pros

    - Coworkers are very helpful and friendly.
    - Opportunities for travel, across the U.S. and internationally.
    - Flexible schedule, ability to work from home, not much pressure beginning of the month or quarter.

    Cons

    - Management at local offices is a good old boys club. Promotion is based on who you go drinking with. People were told straight up that to get promoted to management, they need to hang out outside office hours with the right people.
    - Ambiguous performance reviews and promotions. Not based on work output. Managers can twist ratings to promote their friends (based on first con).
    - Salary trajectory for newer employees isn't very good. Very top heavy company, with many older workers who pull in high salary, but don't do much work. This hurts younger employees since pot for raises goes improportionately to older employees. Younger employees can be doing the same work as older employees at even better quality, but still get paid half their salary.
    - Layoffs about every two years. Company always saying budget is short, and starts laying off people or entire departments. However, ridiculous bonus system still pays upper management half their salary as bonus every year.
    - Raises do not keep up with industry.
    - Many people in management are related to one another. Will see relatives of managers get promoted quickly. Internal job openings go to relatives of managers if they apply for it.

    Advice to Management

    Take a close look at local offices; there is a lot of nepotism. Not much diversity, which leads to groupthink. Try to stay attractive to new employees. Many new employees become quickly jaded with internal politics and lack of promotions and end up leaving. A lot of "dead weight" and people in categories that they are not proficient in. UL Mark is everywhere, but no one knows about it, do a better job advertising. Average consumer doesn't care if Mark is UL or competitor. Make consumers care.


  9. Helpful (3)

    "Senior Engineering Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engineering Associate in Melville, NY
    Former Employee - Senior Engineering Associate in Melville, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great colleagues, interesting work, flexible work schedule

    Cons

    management does not know what keeps this company profitable, too much change, operating systems rolled out without testing, little to none job security. company is top heavy

    Advice to Management

    stop reinventing the wheel


  10. Helpful (5)

    "Field Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Representative in New York, NY
    Former Employee - Field Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Underwriters Laboratories full-time

    Pros

    Good company, benefits are good, great opportunity to meet people in companies you would visit and learn about multiple products with the UL Mark

    Cons

    Performance appraisal system in the company is a waste of time, hours spent justifying the work you have done to be ranked in the middle (3), if you don't make the income goal your ranked a (2). Too many requirements, procedures and process improvements meant to make the job easier, but its the opposite. Work/ life balance is not good, expect to work on your days off to keep up. Promotion potential is limited. Career opportunities is more work and not necessarily a promotion.

    Advice to Management

    Performance appraisals are changing in industry, its time UL changes this for a more up to date employee/management type of process with no rankings.


  11. "UL Engineering Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Engineer in Melville, NY
    Current Employee - Staff Engineer in Melville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Underwriters Laboratories (More than 10 years)

    Pros

    Good work life balance, family atmospere.

    Cons

    Many systems, systems not integrated


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