UniFirst Reviews | Glassdoor

UniFirst Reviews

Updated March 27, 2017
785 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
532 Ratings

785 Employee Reviews

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Pros
  • UniFirst has a fantastic sales training program, second to none (in 47 reviews)

  • UniFirst is a Great company to work for (in 42 reviews)

Cons
  • Year 1 in any position if very difficult and will involve long hours (in 49 reviews)

  • Nothing is easy for any outside sales rep position (in 35 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (11)

    "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at UniFirst full-time (More than 3 years)

    Pros

    UniFirst provides the opportunity needed to get started in outside sales. The training provided is excellent and it gives you to tools you need to be successful. You will go through the entire sales cycle from prospect to customer in all sales you make. There is no place that will top the experience that you will receive at UniFirst.

    Cons

    The only con would be that if you are not a self starter, driven and motivated for success then UniFirst is not the place for you. If you have all of those traits then this is the place to be!

    Advice to Management

    Keep pushing the positive results minded atmosphere!

    UniFirst Response

    Nov 21, 2016 – Sales Training Specialist

    Thank you for your feedback! At UniFirst we really pride ourselves on offering World Class Sales Training. We want to give our Team Partners all of the tools and training necessary to grow and have a ... More


  2. "Toxic environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Los Angeles, CA
    Former Employee - Sales Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at UniFirst full-time

    Pros

    Base salary is decent and medical/dental wasn't too bad.

    Cons

    Bad /toxic environment. Management constantly revising practices & procedures. Micromanaged daily with punitive abrupt meetings throughout the week. If you are related to management, your job is secured. They will work with you, otherwise you're pretty much on your own. Call blocks are monitored by management so they will sit next to your desk to listen to your call. Management will verify (call client) whether your appointment you booked is legitimate.
    So rethink if you would be happy working in such an environment.


  3. "Outide sales representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Wilmington, MA
    Current Employee - Outside Sales Representative in Wilmington, MA
    Doesn't Recommend
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Great pay, great commission., above average training for new employees

    Cons

    long hours, overly high expectations from higher management

    Advice to Management

    none


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "If it's between living under the bridge or working at Unifirst, then work at Unifirst. Otherwise don't."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Houston, TX
    Former Employee - Sales Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UniFirst full-time (Less than a year)

    Pros

    They pay in US dollars.

    Cons

    100% annual turnover in the sales department at the location where I worked. I suspect this is company wide. Also, if you like to spend 90% of your work week cold calling mom and pop autoshops and telemarketing, then Unifirst is the place for you.


  6. "Good company, bad people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Missouri City, TX
    Current Employee - Anonymous Employee in Missouri City, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Great pay, medical, dental 401k, and corporate help

    Cons

    but not worth the 80 hour weeks and occasional Saturday morning installs and unappreciative upper management

    Advice to Management

    Take care of your people or you will have none


  7. "Amazing company to grow with!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Regina, SK (Canada)
    Current Employee - Outside Sales Representative in Regina, SK (Canada)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at UniFirst full-time (More than 5 years)

    Pros

    Great commission earning potential and opportunity to get promoted from within. Presidents Clubs trips are unreal and top performers are rewarded.

    Cons

    You have to be willing to work hard to reap the rewards this company can offer and be patient with a longer sales cycle


  8. Helpful (1)

    "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UniFirst full-time (More than a year)

    Pros

    Overall company was good. Good opportunities to advance.

    Cons

    Local management was unprofessional & untrained. Had no clue how to motivate and inspire staff to receive the best results. Unwilling or unable to get out of the office to assist in training.

    Advice to Management

    Learn how to Motivate & Inspire your employees. Turnover, isn't an excuse for failure.


  9. Helpful (1)

    "Tough Entry Level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Detroit, MI
    Former Employee - Outside Sales Representative in Detroit, MI
    Doesn't Recommend

    I worked at UniFirst full-time (Less than a year)

    Pros

    Easy to get hired to add some sales experience to your resume

    Cons

    Big competition with a much more well known competitor. Management is overbearing and not great at teaching. Training is worthless.


  10. "Major Micro Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at UniFirst full-time

    Pros

    you can make a lot of money depending on your geography

    Cons

    micromanagement, the rich get richer and lean on the grunts

    Advice to Management

    value your employees


  11. "Wonderful place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cookeville, TN
    Current Employee - Anonymous Employee in Cookeville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 8 years)

    Pros

    UniFirst gives you an opportunity to for continuous growth while supplying you with training and support on all levels.

    Cons

    My experiences have all been positive.

    Advice to Management

    Accountability drives the competitive spirit



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