UniFirst Reviews | Glassdoor

UniFirst Reviews

Updated April 27, 2017
797 reviews

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Full-time Part-time

797 Employee Reviews

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Pros
  • UniFirst has a fantastic sales training program, second to none (in 47 reviews)

  • This is a great company to work for or I wouldn't have stayed here for the last 20 years (in 43 reviews)

Cons
  • Year 1 in any position if very difficult and will involve long hours (in 50 reviews)

  • Nothing is easy for any outside sales rep position (in 34 reviews)

More Pros and Cons

  1. "I enjoy working for UniFirst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    I enjoy working for UniFirst. I started in an entry level position and was promoted within 8 months. I worked hard and smart and it got noticed. My manager and GM give me the guidance I need to get the job done and to feel like I am making a difference in the company as well as with our customers. And, because this is a profit sharing company, doing a good job has a monetary value, as well as being content day to day.

    Cons

    It is sometimes hard work, both physically and mentally.

    UniFirst Response

    Apr 7, 2017 – Sales Training Specialist

    Thank you for your review. We are really glad to hear that you get great guidance from your Local Management Team and that you see the impact that you make in the organization – that’s really ... More


  2. "13 years and Still Love this Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Portland, OR
    Current Employee - General Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 10 years)

    Pros

    Large Company that has great Communication and many opportunities for advancement. Training is available and comprehensive. Portland is one of the Top locations in the Company for Service and Customers For Life. Very positive support of the founder, Aldo Croatti, His Mission, Core Values and Guiding Principles. Top Reps at Presidents Club.

    Cons

    Large Company with Many Customers to service. Finding qualified Team Partners to serve our Customers is a struggle.

    Advice to Management

    Continue supporting those dedicated Team Partners who dedicate their time helping UniFirst achieve success in Creating Customers for Life.

    UniFirst Response

    Apr 7, 2017 – Sales Training Specialist

    Thank you for your years of service! We are happy to hear the pride you have for the Portland, OR Location.


  3. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Boise, ID
    Current Employee - Sales Manager in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (Less than a year)

    Pros

    family value, career growth and development, earning potential, management support, training, benefits

    Cons

    the reputation of the industry

    Advice to Management

    keep up the good work!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great company! Good opportunity for advancement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Complete control of your income if you work hard. A lot of opportunities for advancement within the company. UniFirst sales process goes about selling in the right way (no 'sleezy' sales techniques). Wonderful and ongoing training program for sales reps and/or management.

    Cons

    A lot of hard work, but definitely worth it!

    UniFirst Response

    Apr 7, 2017 – Sales Training Specialist

    Thank you for your feedback. We totally agree that UniFirst is for hard workers only, but that kind of work ethic pays off here. Between bonus and contest opportunities and opportunities for ... More


  6. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bloomington, IL
    Current Employee - Anonymous Employee in Bloomington, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 5 years)

    Pros

    I have worked for the company for over 6 years. The company offers good pay and benefits with a friendly and diverse staff

    Cons

    It is not easy work


  7. Helpful (3)

    "Only thing keeping me here is the money."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Sales Representative in Normal, IL
    Current Employee - Route Sales Representative in Normal, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Job pays decently, co-workers are pretty chill, uniform is free and being able to run your route the way you want can feel rewarding.

    Cons

    Your safety is not a major concern for them. You are just a number no matter what they try to tell you.

    Advice to Management

    Serious changes need to be made for the welfare of the drivers. Should these changes be taken seriously, you would attract way more talent into this line of work.

    UniFirst Response

    Mar 1, 2017 – Corporate Service

    Thank you for the review. Safety is of paramount importance at UniFirst. Upon hire, all new employees who will have access to driving one of our vehicles must obtain a medical DOT card, pass a ... More


  8. Helpful (3)

    "Interesting Place to Work - No Agile Transformation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scrum Master in Indianapolis, IN
    Former Employee - Scrum Master in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UniFirst full-time (More than a year)

    Pros

    1. Gym in the building that is paid for by the company.
    2. Pay is reasonable
    3. Interview process moves quickly

    Cons

    1. They have adopted agile processes for their Indy development teams only.
    2. Very command and control from the top leadership down.
    3. Scrum Teams do not have dedicated product owners. Proxy product owner is used that are often unprepared.
    4. Management is not transparent or collaborative.
    5. Culture is not health - I would not recommend for minorities. LGBT and women.
    6. No clear direction or plan to become #1 or #2.
    7. Very flat organization.

    Advice to Management

    Get worked up about the RIGHT things! Encourage your staff. Quit watching the clock. Be open to change. Be flexible. Encourage team members.


  9. "UniFirst Fresno,CA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fresno, CA
    Current Employee - Anonymous Employee in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Great pay, paid every week.

    Cons

    Local management is unfortunately terrible.


  10. "Hard Work Pays off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst (More than 3 years)

    Pros

    As a former sales rep, as long as you work hard the sky is your limit. Entry level position that once you master, any sales job in the future would be cake! Great room for company growth.

    Cons

    Promoting within is amazing but don't promote the top sales people. They aren't always the best sales managers. Our solid performers need to be more focused on as our sales leaders.

    Advice to Management

    By far our sales training is top notch. We need to implement assistant sales managers.

    UniFirst Response

    Mar 1, 2017 – Sales Training Specialist

    Thank you for your feedback. We agree! The sky is the limit at UniFirst. We promote from within whenever possible, providing our UniFirst Family with many opportunities for advancement. We agree ... More


  11. Helpful (5)

    "Terrible training, cold atmosphere!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Baton Rouge, LA
    Current Employee - Sales Representative in Baton Rouge, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UniFirst full-time (Less than a year)

    Pros

    If you like having the majority of the week to yourself and working alone, then this job could be great. Decent base salary to start off with.

    Cons

    The training here is an absolute joke. Their training devices such as video and audio that you have to watch and listen to are completely outdated. Managers do not ride with you for your first few weeks to help you learn the ropes, like they say they will. You are basically thrown in head first and it's sink or swim.

    Advice to Management

    Update everything from start to finish, invest more time in helping your sales team, and simply do what you promise to do.

    UniFirst Response

    Mar 1, 2017 – Sales Training Specialist

    Thank you for your feedback. It is unfortunate to hear that you feel like you haven’t been provided the local support you desired in your early days with UniFirst. Please understand we are always ... More


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