Union Bank N.A. Reviews | Glassdoor

Union Bank N.A. Reviews

Updated June 14, 2017
119 reviews

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2.0
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Union Bank N.A. President & CEO Masashi Oka
Masashi Oka
38 Ratings

119 Employee Reviews

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Pros
  • But they do have very good benefits and work/life balance (in 52 reviews)

  • Good company with good benefits 3 1/2 weeks of vacation (in 56 reviews)

Cons
  • Senior Management has no respect for front line employees (in 30 reviews)

  • Upper management needs to invest more in these areas instead of cutting costs all the time (in 29 reviews)

More Pros and Cons

  1. "Branch Service Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Service Specialist in Los Angeles, CA
    Current Employee - Branch Service Specialist in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Union Bank N.A. part-time (More than 3 years)

    Pros

    Great benifits! 401K match, Medical, dential, vision

    Cons

    Company is changing to reduce costs which is targeting labor reductions. No opportunity for growth, no stability. Very political environment with sales as the main focus. Sale! Sale! To everone, everthing. Heading in the wrong direction.

    Advice to Management

    Promote from within, believe in the employees you hired. Create a culture we can be proud of with leaders who work hard.


  2. Helpful (8)

    "AVP Commercial Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Los Angeles, CA
    Former Employee - Assistant Vice President in Los Angeles, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Union Bank N.A. full-time (More than 8 years)

    Pros

    From 2004 - 2011 this was the best company I had ever worked for. It was as happy, professional and fair a place as you could of hoped for. Like listening to Audrey Hepburn sing "Moon River" - peaceful and joyful. The best firm I had worked at since college - by far. Then... the music... stopped. Enter the soundtrack for Titanic.

    Cons

    Once MUFG took the company private in 2011 things went south - fast. They gutted management to the bone - and then began to saw away... Firing great people and leaving the B-team to continue the show. They killed a great, great thing. A wonderful company is now a soulless ship heading - nowhere.

    Advice to Management

    Firing all of the middle-market managers in the commercial bank and having the corporate-managers do both jobs wasn't twice as smart, it was ten times foolish. Also the whole friendly bank culture that existed was crushed in one year.

  3. Helpful (11)

    "Managing Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Director in Los Angeles, CA
    Current Employee - Managing Director in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Union Bank N.A. full-time (More than 8 years)

    Pros

    An important division of one of the largest banks in the world. There are opportunities for the bank if they execute on their plans

    Cons

    Executive management is not trusted or respected. Experienced line management has been eliminated, and replaced by lower cost, but less experienced, talent. Employee morale is very low.


  4. Helpful (5)

    "Challenging Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Small retail bank, room to make change

    Cons

    Poor leadership, limited room for personal growth

    Advice to Management

    Step up your leadership and hold them accountable


  5. Helpful (8)

    "Was a great Company, running it into the ground"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Los Angeles, CA
    Current Employee - Vice President in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Union Bank N.A. full-time (More than 10 years)

    Pros

    In the past it was a company that did what was right for their clients and their customers.

    Cons

    The Retail Management who came from Wells and BofA have brought their unreasonable sells demands to UB so it is no longer any different. Burn out the employees and sell stuff the client doesn't need.

    Advice to Management

    Employees is what has made us different and is what got and kept our customers happy


  6. Helpful (4)

    "Chaotic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Technology Management in Los Angeles, CA
    Current Employee - Director, Technology Management in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Union Bank N.A. full-time (More than 3 years)

    Pros

    Managerial flexibility. The leaders I have been privileged to work for at this company have been flexible in allowing me to run my team as I see fit in order to bring about a cultural shift.

    Cons

    Inconsistent process and senior leadership. At the top of the company the message is almost insignificant. Nothing ever gets pushed down far enough so that change can occur. The leaders that have been brought in to make actual improvements/change, are never actually allowed to do the job they were hired to do. It seems the Japanese leadership is quite reluctant to trust.

    Advice to Management

    Japan calls the shots. Until they allow things to be run differently by the people THEY have hired to make change, nothing will ever change.


  7. Helpful (3)

    "Control Gaps Galore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in La Jolla, CA
    Former Employee - Senior Financial Analyst in La Jolla, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Union Bank N.A. full-time (Less than a year)

    Pros

    Financially backed by large mega conglomerate in Mitsubishi UFG.

    Cons

    The bank's cost per loan is not competitive. The systems and processes in this place are currently very inefficient, and there are tons of control gaps within the Finance space. This is partly due to people having stayed with the company for a very long time, and having gotten used to do things the old school way. I'm surprised they don't still use fax machines. Raises and bonuses are very low and barely keep up with inflation. The 401K is vested annually.

    Advice to Management

    Bring in fresh minds from outside the company to rejuvenate and innovate from within.

  8. Helpful (8)

    "Not a place for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Monterey Park, CA
    Former Employee - Vice President in Monterey Park, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    Great benefits and work life balance.

    Cons

    Upper management is horrible. In the 10 years I was there we had three different CEOs and upper management changed three times as well. They hire their friends for positions they are not qualified for. And they keep laying off employees but hire senior leaders who don't know or can do any of the work. Very disorganized and hostile environment.

    Advice to Management

    Land on a direction and strategy and share it.


  9. Helpful (9)

    "Great People, No Direction, Bad HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infrastructure Systems Engineer in Monterey Park, CA
    Former Employee - Infrastructure Systems Engineer in Monterey Park, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Union Bank N.A. full-time (More than 8 years)

    Pros

    Enjoyed working with the people. There are a lot of good and talented employees. Decent pay and benefits for a bank.

    Cons

    No vision from the leaders. Legacy systems and processes are in place which can cause frustration. No training, so employees are afraid of asking for help in fear that they'll look incompetent. This actually leads to incompetence down the line.

    HR's hiring process is a joke.

    Advice to Management

    Treat your employees right, and get feedback from the people doing the work, they know what they're doing.


  10. Helpful (13)

    "AVP"

    Star Star Star Star Star
    Former Employee - Assistant Vice President in Halifax, MA
    Former Employee - Assistant Vice President in Halifax, MA
    Doesn't Recommend

    I worked at Union Bank N.A. (More than a year)

    Pros

    Fellow employees try to be friendly and helpful in a very bureaucratic system. Depending on location, there is some room for growth.

    Cons

    Employee benefits have deteriorated since the merger. They pretty much selected the employer lower cost benefits between the two banks. Technology is old and outdated. Morale is low.

    Advice to Management

    Improve communications between upper management and employees. Invest in the infrastructure and improve employee benefits.


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