Union Home Mortgage Reviews | Glassdoor

Union Home Mortgage Reviews

Updated Oct 15, 2019

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3.9
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
92%
Approve of CEO
Union Home Mortgage CEO Bill Cosgrove (no image)
Bill Cosgrove
89 Ratings
Pros
  • "UHM flew me to Ohio for a week of extensive training(in 15 reviews)

  • "There is a company Code of Conduct that makes it a friendly and fun environment(in 11 reviews)

Cons
  • "UHM is still part of the Mortgage Industry and is affected by the highly regulated environment we are in(in 11 reviews)

  • "The "Code of Conduct" is smoke and mirrors, it means nothing(in 4 reviews)

More Pros and Cons
  1. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Strongsville, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Union Home Mortgage full-time for more than 3 years

    Pros

    -People are great. -Stable work environment -Pay is good -They treat people like people -Let's you have a social life -Stable and great Management!

    Cons

    -Weekend events sometimes -Building and grounds under construction

    Advice to Management

    Keep doing what you are doing! The people you hired were great! Wish I was still there! Grass isn't always greener!

    Union Home Mortgage2019-10-07
  2. "Wish it was better-they don’t do what they preach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Strongsville, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Union Home Mortgage full-time for more than 3 years

    Pros

    Good location Coworkers can be nice Nice office Has potential

    Cons

    Poor pay and no raises Little training if any but expects you to succeed Not rewarded for good work performance. No support from management when you need them

    Advice to Management

    Teach and train your staff to do things the way you want Follow your model of “promises kept” Become leaders with passion for your employees Listen to your “partners”

    Union Home Mortgage2019-10-16
  3. "ok"

    StarStarStarStarStar
    Current Employee - Staff Accountant 

    I have been working at Union Home Mortgage full-time

    Pros

    good people and culture here

    Cons

    poor pay and karen sucks

    Union Home Mortgage2019-10-03
  4. "Well they just look for scapegoat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Manager 

    I worked at Union Home Mortgage full-time

    Pros

    Young environment, free cofee lol

    Cons

    Low income, Throw you under the bus

    Union Home Mortgage2019-08-27
  5. Helpful (2)

    "It was good, until it wasn’t."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Union Home Mortgage full-time for more than 3 years

    Pros

    Free food The people sitting next to you

    Cons

    I’m fair Pay Benefits No career paths Senior Management is on your side one day and completely against you the next week . Provides lots of “free” and culture heavy events to distract you from your low pay.

    Union Home Mortgage2019-08-23
  6. Helpful (3)

    "You’re not “World Class”, yet, but you can be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Union Home Mortgage full-time for less than a year

    Pros

    Company has true potential to grow Several departments have true top talent from industry Internship program really is fantastic for college students Frequent company funded meetings and conferences where everyone believes that they’ll topple major giants like Quicken Loans, just because and it’s very motivating.

    Cons

    Fanatical devotion to the CEO required for advancement Drink the koolaid type of culture People with critical opinions or deemed “difficult” are removed out of spite Pay is so low a lot of people have second jobs to pay rent, and the HR and certain leadership think it’s funny Ageism is ridiculous throughout all departments, young are deemed inexperienced and not decision makers. Don’t ask for money or you get... fired Most of company is hourly non exempt with no overtime Code of conduct only applies to people who don’t have office doors, ie anyone not in senior leadership. Entry level people are the interns for anytime that is not the summer Rules only apply to producers who aren’t in the presidents club

    Show More

    Advice to Management

    Don’t get angry when you ask for honest feedback and receive it. Let the brand become a cohesive whole and kick out anyone including top producers who won’t work together to make a true brand Raise the entry level wages and make everyone who went to college and has experience is exempt so they aren’t clocking in and out like it’s a part time hourly job.

    Union Home Mortgage2019-08-12
  7. "My family comes first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Union Home Mortgage full-time for more than 3 years

    Pros

    Met some really great people

    Cons

    Long hours, takes advantage of the good employees

    Advice to Management

    Hirer more educated people even if it cost you more.

    Union Home Mortgage2019-08-14
  8. Helpful (1)

    "Strong Company, good leadership, pay is mediocre are best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Union Home Mortgage full-time for more than 3 years

    Pros

    Leadership is very open and communicative,

    Cons

    High turnover in certain areas, salary is not outstanding, 401k match is low, APC is...

    Advice to Management

    Take the money spent on airfare, hotels, food, facility rentals that is spent for the APC and provide better salaries. 99% of the people will appreciate that a lot more than being forced to spend 3 days sitting around hearing things that can be covered by video conference. Sharing a hotel room with a stranger is just odd..if you can't spend the money on individual rooms-maybe don't do it.

    Union Home Mortgage2019-08-02
  9. "Strong back end office!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Loan Officer in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Union Home Mortgage full-time for less than a year

    Pros

    Strong processing staff as well as underwriting department!

    Cons

    Local branch management is mediocre at best!

    Advice to Management

    Hire branch managers who are knowledgeable and have the willingness to grow productivity. This would allow for a better culture as well as put more income to everyone’s bottom line.

    Union Home Mortgage2019-07-23
  10. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Graphic Designer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Union Home Mortgage full-time for more than 3 years

    Pros

    Food often Great culture Fun interns Beautiful office space

    Cons

    Terrible pay Bad benefits Structural issues Bonuses and raises don’t exist

    Union Home Mortgage2019-05-20
Found 114 reviews