Union Square Hospitality Group Reviews | Glassdoor

Union Square Hospitality Group Reviews

Updated September 6, 2017
43 reviews

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4.1
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Richard Coraine
24 Ratings

43 Employee Reviews

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  1. "Great company great people"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Union Square Hospitality Group part-time

    Pros

    Great culture and benefits

    Cons

    High expectations, but they do a good job of selecting and training people.

    Advice to Management

    Keep it up


  2. "Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Captain in New York, NY
    Current Employee - Captain in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Union Square Hospitality Group (More than 3 years)

    Pros

    Potential to see all aspects of a Restaurant and Hospitality Group. Endless opportunities for a hospitality professional.
    If you put in your time you are rewarded. If you like to cut corners and take the easy way, you will be left behind.
    Benefits and 401(k) match are excellent for a Hospitality Group.

    Cons

    In such a large company, it's easy to feel left out or find your way.
    Training is hit or miss, depending on your position and staffing levels.

    Advice to Management

    Invest more time into training and mentorship. Stay true to what Danny Meyer preaches. If you take care of your employees they will pay you back so much more over the future. Don't get caught up in the politics of trying to please upper management. Be true to yourself and teach others around you. The more you give, the more you get.

  3. "Charitable assumption"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Union Square Hospitality Group part-time

    Pros

    Pay well
    Interactive
    Communication
    Charitable
    Great career opportunities

    Cons

    It's not steady pay


  4. "Sever at Union Square cafe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in New York, NY
    Current Employee - Server in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Union Square Hospitality Group full-time (More than a year)

    Pros

    Benefits, great people to work with, a manager for everything. might I add- GREAT CO WORKERS.

    Cons

    Revenue share system is a biased topic... The clientele we deal with is horrible

    Advice to Management

    None


  5. Helpful (1)

    "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in New York, NY
    Current Employee - Host in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Union Square Hospitality Group full-time (Less than a year)

    Pros

    Danny Meyers philosophy on enlightened hospitality is extraordinary and truly something to live by. We meet wonderful people on the floor every day and the team really works together as a family and makes working together a pleasure.

    Cons

    Unconventional work hours, some difficult guests but overall it's worth it to have such a great team.

    Advice to Management

    You have some really great people at the bottom of the ladder, please listen to them as they are in the trenches and really have a lot to contribute.


  6. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Union Square Hospitality Group full-time (More than 5 years)

    Pros

    Chock full of smart, open minded people
    Absolute professionalism from management
    Supportive of personal development

    Cons

    The sense of security and support breeds complacency- especially among upper ranks
    Limited growth potential beyond mid-level roles
    Far below industry standard compensation for management


  7. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Union Square Hospitality Group full-time (More than 3 years)

    Pros

    Working with great people who aspire to be better, kinder, more savvy in business.

    Cons

    By aspiring to be the best, sometimes fell short.

    Advice to Management

    Continue to put people first.

  8. "Good place to learn the ropes of first class hospitality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great training and culture

    Cons

    Not a lot of diversity, culture could be construed as too soft

    Advice to Management

    Continue leading by example and encourage different examples / paths for success


  9. Helpful (2)

    "Better for those with "fairer tones"."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Union Square Hospitality Group full-time (More than 3 years)

    Pros

    The team is great. The best team I've ever worked with. Everyone was like family.

    Cons

    Before I left, 6 people were promoted in my face. 3 of tthem I trained. 5 of them came after me. And they were all white or lightskinned Spanish. Darker toned people don't get promoted.

    Advice to Management

    If you don't give people chances to do better at your place, they will take everything they learned and use it somewhere else.


  10. Helpful (2)

    "Don't drink the cool aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Union Square Hospitality Group full-time (More than a year)

    Pros

    Health Benefits, 401k match, size of the company and possibilities of advancement.

    Cons

    Investors are above all, you dont really matter. It is all about money, and image is all fake.

    Advice to Management

    Stop lying


Showing 43 of 45 reviews
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