Union Square Hospitality Group Reviews | Glassdoor
Union Square Hospitality Group Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Union Square Hospitality Group Reviews

    Updated January 31, 2017
    39 reviews

    Filter

    Filter

    Full-time Part-time
    3.9
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Richard Coraine
    21 Ratings

    39 Employee Reviews

    Sort: Popular Rating Date

    1. Helpful (1)

      "Host"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Host in New York, NY
      Current Employee - Host in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Union Square Hospitality Group full-time (Less than a year)

      Pros

      Danny Meyers philosophy on enlightened hospitality is extraordinary and truly something to live by. We meet wonderful people on the floor every day and the team really works together as a family and makes working together a pleasure.

      Cons

      Unconventional work hours, some difficult guests but overall it's worth it to have such a great team.

      Advice to Management

      You have some really great people at the bottom of the ladder, please listen to them as they are in the trenches and really have a lot to contribute.

    2. Helpful (1)

      "Beverage Director"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Director of Food and Beverage in New York, NY
      Current Employee - Assistant Director of Food and Beverage in New York, NY
      Recommends
      Positive Outlook

      I have been working at Union Square Hospitality Group full-time

      Pros

      Great benefits and culture. Lots of room for movement and advancement. Overall positive work environment. Work life balance encouraged to all staff.

      Cons

      Low end of competitive salary. They develop staff from within and pay entry level managers on the lower end of the market.

      Advice to Management

      A great place to develop in your career if you don't have significant financial commitments.
      Upper management have better compensation against the market the entry level.

    3. Helpful (1)

      "Don't drink the cool aid"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server in New York, NY
      Former Employee - Server in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Union Square Hospitality Group full-time (More than a year)

      Pros

      Health Benefits, 401k match, size of the company and possibilities of advancement.

      Cons

      Investors are above all, you dont really matter. It is all about money, and image is all fake.

      Advice to Management

      Stop lying

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Great Place to Work"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Comp & Benefits
      • Senior Management
      Current Employee - PR Marketing Coordinator in Brooklyn, NY
      Current Employee - PR Marketing Coordinator in Brooklyn, NY
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Incredible work culture, meaningful work, atmosphere of excellence, lots of growth and skill enhancement opportunities

      Cons

      Employees are underpaid and the company could be better about long-term strategic planning

      Advice to Management

      Management practices what they preach. Lots of training opportunities for managers.

    5. "Chef de Partie"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Chef De Partie in Chicago, IL
      Current Employee - Chef De Partie in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Union Square Hospitality Group full-time (Less than a year)

      Pros

      The family atmosphere and care for employees. Attention to detail regarding guest accommodations. The hiring of open minded management really shows in the progressiveness of the work place.

      Cons

      It's the service industry so the pay isn't that great. Sometimes there is a this a "this is how it's done" mentality that can be detrimental to the moral of the employees

      Advice to Management

      There has to be a way to increase hourly back of house rates.

    6. "Supportive Team, Not Competitive Compensation"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Special Events Assistant in New York, NY
      Current Employee - Special Events Assistant in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Union Square Hospitality Group (Less than a year)

      Pros

      USHG is full of smart and caring staff who all care about the work they do. I appreciate the focus on values and the support I am given in the day to day. There are plenty of systems of accountability and opportunities for growth. Unfortunately more responsibilities and a promotion does not always mean more compensation.

      Cons

      Sometimes I wish there was a little more transparency, although I do understand the idea of only telling people what they need to know. It can become difficult to communicate with coworkers because you don't know who knows about what projects.

      Advice to Management

      Keep your employees in the loop, we want to know how to help make the company profitable just as much as you do...our salaries depend on it.

    7. "Great company with great values."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Server in New York, NY
      Current Employee - Server in New York, NY
      Recommends
      Positive Outlook

      I have been working at Union Square Hospitality Group full-time (More than a year)

      Pros

      Positive work environment, open door policy at all levels of the company. Always room for moving up with many great sources for furthering education. A well known and highly respected company in New York with many philanthropic leaders.

      Cons

      No cons, as long as you are willing to work hard and put in the effort required you will see the benefits of working in this restaurant group.

    8. "Kitchen Server"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Kitchen Server in New York, NY
      Former Employee - Kitchen Server in New York, NY
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Union Square Hospitality Group full-time (Less than a year)

      Pros

      Decent weekly pay, great coworkers and occasional free food.

      Cons

      Line cooks with bad attitudes, bi-polar chefs and micromanagers.

      Advice to Management

      Don't micromanage and try to be your employees friend one minute then look down on them the next. When I was employed, it was during a shift and a lot of new rules were in the process.

    9. Helpful (1)

      "USHG Catering Review"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Prep Cook in New York, NY
      Former Employee - Prep Cook in New York, NY
      Recommends
      Positive Outlook

      I worked at Union Square Hospitality Group part-time (Less than a year)

      Pros

      Very motivated group of people passionate about the culinary arts. Everyone takes the job seriously and that can make it very intense at times. In general though it is a great place to learn and gain access to some awesome venues.

      Cons

      The hours are extremely long especially during days where there are events. You may arrive at 8:00am and leave at 12:00am.

    10. "manager"

      Star Star Star Star Star
      • Career Opportunities
      Current Employee - Manager in New York, NY
      Current Employee - Manager in New York, NY
      Recommends
      Positive Outlook

      I have been working at Union Square Hospitality Group (Less than a year)

      Pros

      great staff and opportunity with many options

      Cons

      having to leave for reasons beyond my control

      Advice to Management

      keep up the good work

    Showing 39 of 41 reviews
    Reset Filters