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Union Square Hospitality Group Reviews
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    Union Square Hospitality Group Reviews

    Updated June 5, 2018
    57 reviews

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    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
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    Richard Coraine
    29 Ratings

    57 Employee Reviews

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    Pros

    • "great benefits and company morale that is very exciting to work within" (in 4 reviews)

    • "Benefits, great people to work with, a manager for everything" (in 3 reviews)

    Cons

    • "Long hours, bad sous, bad commute" (in 6 reviews)

    • "Limited growth potential beyond mid-level roles" (in 2 reviews)

    More Pros and Cons

    1. "Great company great people"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Union Square Hospitality Group part-time

      Pros

      Great culture and benefits

      Cons

      High expectations, but they do a good job of selecting and training people.

      Advice to Management

      Keep it up

    2. Helpful (1)

      "Wanted to love it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      Managment team is really great
      Opportunities to learn
      Benefits

      Cons

      Hospitality included means you make very little money compared to other restaurants of similar caliber!

      Advice to Management

      Restore or revamp your tipping policy so that you can keep the high quality servers and staff!

      3. Join the Union Square Hospitality Group team
      See Our Latest Jobs

    3. "Great Workplace and Growth Opportunities"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Union Square Hospitality Group full-time

      Pros

      -Culture
      -Learning and growth opportunities
      -Network building

      Cons

      -Lower pay than comparable fine dining restaurants

    4. "Practice what you Preach"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Union Square Hospitality Group full-time

      Pros

      Locations are easily accessible and most people working there are friendly. Customers are obsessed with the owner so most are always busy. Food is very good.

      Cons

      Dysfunctional and unorganized leadership, Bleeding money, inconsistent expectations and employment standards. Leaders in roles they are not qualified for that perpetuate this terrible environment where laws are being broken and discrimination permeates the company with a blind eye being turned by everyone preaching the philosophy but not actually applying it to day to day operations.

      Advice to Management

      Get more qualified executives in key roles.

    5. "Company is spread too thin hiring inexperienced management that drive staff away"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Barista in New York, NY
      Former Employee - Barista in New York, NY
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Union Square Hospitality Group part-time (Less than a year)

      Pros

      There are decent benefits, the restaurants have nice food, nice locations to work there aren’t many more pros than that

      Cons

      For the fact that you aren’t making a lot of money, the management is inexperienced and doesn’t know how to encourage or collaborate with the staff. Instead they abuse their power and talk down to the employees and give them menial punishments and make them feel frustrated and devalued. Also all the male authority will consistently treat female staff like they are unintelligent and their opinions are useless. They also give women worse shifts and won’t teach them the same tasks/responsibilities as the males.

      Advice to Management

      Stop being so ambitious and be willing to learn and collaborate with your staff. If you only went to college and went straight into management chances are there is a server or Barista who knows a lot more than you, so be aware that faking it until you make it doesn’t necessarily work in NYC

    6. "Bartender"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Bartender in New York, NY
      Current Employee - Bartender in New York, NY
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Union Square Hospitality Group full-time (Less than a year)

      Pros

      you know how much you are making.

      Cons

      Management not helpful.
      too much schedule pressing
      they don't understand your part of life.
      shift cutting even though they tell you to be full time you only get something between full and part time.
      Zero Job security. they won't understand anything. they will fire you anytime they want.

      No flexibility, they have tight schedule and time policy. I get it. but getting fired or documented even if you are a minute late is too far. job is a place to enjoy if you don't enjoy your work you can't be your 100%

      Advice to Management

      if you be too pressing like that you won't be having any long term employees. its all gonna be seasonal. if you can't make your employees happy why do you think they will make your customer happy

    7. "Good mostly"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cook in New York, NY
      Former Employee - Cook in New York, NY
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Union Square Hospitality Group full-time (Less than a year)

      Pros

      Good, fast, tasty, educational

      Cons

      Long hours, bad sous, bad commute

      Advice to Management

      Keep it up

    8. "this cult needs to die"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Union Square Hospitality Group full-time

      Pros

      the staff made it worth while, discluding managers

      Cons

      everything else, a scam for another rich white man to make money

    9. "Great Benefits and Room to Grow"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Union Square Hospitality Group full-time

      Pros

      Excellent benefits, lots of opportunity for advancement, good company culture

      Cons

      Normal restaurant difficulties, occasional tension between employees and management

    10. "Great company, youthful environment"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Union Square Hospitality Group full-time

      Pros

      great benefits and company morale that is very exciting to work within.

      Cons

      because of Hospitality included, the labor force is younger. With that, comes issues with dependability and an elevated presence of drama.

    Showing 57 of 61 reviews
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