Union Square Hospitality Group Reviews | Glassdoor

Union Square Hospitality Group Reviews

Updated January 31, 2017
39 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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Richard Coraine
21 Ratings

39 Employee Reviews

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  1. Helpful (1)

    "Host"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in New York, NY
    Current Employee - Host in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Union Square Hospitality Group full-time (Less than a year)

    Pros

    Danny Meyers philosophy on enlightened hospitality is extraordinary and truly something to live by. We meet wonderful people on the floor every day and the team really works together as a family and makes working together a pleasure.

    Cons

    Unconventional work hours, some difficult guests but overall it's worth it to have such a great team.

    Advice to Management

    You have some really great people at the bottom of the ladder, please listen to them as they are in the trenches and really have a lot to contribute.


  2. Helpful (1)

    "Beverage Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Director of Food and Beverage in New York, NY
    Current Employee - Assistant Director of Food and Beverage in New York, NY
    Recommends
    Positive Outlook

    I have been working at Union Square Hospitality Group full-time

    Pros

    Great benefits and culture. Lots of room for movement and advancement. Overall positive work environment. Work life balance encouraged to all staff.

    Cons

    Low end of competitive salary. They develop staff from within and pay entry level managers on the lower end of the market.

    Advice to Management

    A great place to develop in your career if you don't have significant financial commitments.
    Upper management have better compensation against the market the entry level.


  3. Helpful (1)

    "Don't drink the cool aid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Union Square Hospitality Group full-time (More than a year)

    Pros

    Health Benefits, 401k match, size of the company and possibilities of advancement.

    Cons

    Investors are above all, you dont really matter. It is all about money, and image is all fake.

    Advice to Management

    Stop lying


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  5. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - PR Marketing Coordinator in Brooklyn, NY
    Current Employee - PR Marketing Coordinator in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Incredible work culture, meaningful work, atmosphere of excellence, lots of growth and skill enhancement opportunities

    Cons

    Employees are underpaid and the company could be better about long-term strategic planning

    Advice to Management

    Management practices what they preach. Lots of training opportunities for managers.


  6. "Chef de Partie"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef De Partie in Chicago, IL
    Current Employee - Chef De Partie in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Union Square Hospitality Group full-time (Less than a year)

    Pros

    The family atmosphere and care for employees. Attention to detail regarding guest accommodations. The hiring of open minded management really shows in the progressiveness of the work place.

    Cons

    It's the service industry so the pay isn't that great. Sometimes there is a this a "this is how it's done" mentality that can be detrimental to the moral of the employees

    Advice to Management

    There has to be a way to increase hourly back of house rates.


  7. "Supportive Team, Not Competitive Compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Events Assistant in New York, NY
    Current Employee - Special Events Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Union Square Hospitality Group (Less than a year)

    Pros

    USHG is full of smart and caring staff who all care about the work they do. I appreciate the focus on values and the support I am given in the day to day. There are plenty of systems of accountability and opportunities for growth. Unfortunately more responsibilities and a promotion does not always mean more compensation.

    Cons

    Sometimes I wish there was a little more transparency, although I do understand the idea of only telling people what they need to know. It can become difficult to communicate with coworkers because you don't know who knows about what projects.

    Advice to Management

    Keep your employees in the loop, we want to know how to help make the company profitable just as much as you do...our salaries depend on it.


  8. "Great company with great values."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in New York, NY
    Current Employee - Server in New York, NY
    Recommends
    Positive Outlook

    I have been working at Union Square Hospitality Group full-time (More than a year)

    Pros

    Positive work environment, open door policy at all levels of the company. Always room for moving up with many great sources for furthering education. A well known and highly respected company in New York with many philanthropic leaders.

    Cons

    No cons, as long as you are willing to work hard and put in the effort required you will see the benefits of working in this restaurant group.


  9. "Kitchen Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Server in New York, NY
    Former Employee - Kitchen Server in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Union Square Hospitality Group full-time (Less than a year)

    Pros

    Decent weekly pay, great coworkers and occasional free food.

    Cons

    Line cooks with bad attitudes, bi-polar chefs and micromanagers.

    Advice to Management

    Don't micromanage and try to be your employees friend one minute then look down on them the next. When I was employed, it was during a shift and a lot of new rules were in the process.


  10. Helpful (1)

    "USHG Catering Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep Cook in New York, NY
    Former Employee - Prep Cook in New York, NY
    Recommends
    Positive Outlook

    I worked at Union Square Hospitality Group part-time (Less than a year)

    Pros

    Very motivated group of people passionate about the culinary arts. Everyone takes the job seriously and that can make it very intense at times. In general though it is a great place to learn and gain access to some awesome venues.

    Cons

    The hours are extremely long especially during days where there are events. You may arrive at 8:00am and leave at 12:00am.


  11. "manager"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at Union Square Hospitality Group (Less than a year)

    Pros

    great staff and opportunity with many options

    Cons

    having to leave for reasons beyond my control

    Advice to Management

    keep up the good work


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