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Union Square Hospitality Group Reviews
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    Union Square Hospitality Group Reviews

    Updated September 6, 2017
    43 reviews

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    4.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Richard Coraine
    24 Ratings

    43 Employee Reviews

    Sort: PopularRatingDate

    1. "Great company great people"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Union Square Hospitality Group part-time

      Pros

      Great culture and benefits

      Cons

      High expectations, but they do a good job of selecting and training people.

      Advice to Management

      Keep it up

    2. "Captain"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Captain in New York, NY
      Current Employee - Captain in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Union Square Hospitality Group (More than 3 years)

      Pros

      Potential to see all aspects of a Restaurant and Hospitality Group. Endless opportunities for a hospitality professional.
      If you put in your time you are rewarded. If you like to cut corners and take the easy way, you will be left behind.
      Benefits and 401(k) match are excellent for a Hospitality Group.

      Cons

      In such a large company, it's easy to feel left out or find your way.
      Training is hit or miss, depending on your position and staffing levels.

      Advice to Management

      Invest more time into training and mentorship. Stay true to what Danny Meyer preaches. If you take care of your employees they will pay you back so much more over the future. Don't get caught up in the politics of trying to please upper management. Be true to yourself and teach others around you. The more you give, the more you get.

      3. Join the Union Square Hospitality Group team
      See Our Latest Jobs

    3. "Charitable assumption"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Union Square Hospitality Group part-time

      Pros

      Pay well
      Interactive
      Communication
      Charitable
      Great career opportunities

      Cons

      It's not steady pay

    4. "Sever at Union Square cafe"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Server in New York, NY
      Current Employee - Server in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Union Square Hospitality Group full-time (More than a year)

      Pros

      Benefits, great people to work with, a manager for everything. might I add- GREAT CO WORKERS.

      Cons

      Revenue share system is a biased topic... The clientele we deal with is horrible

      Advice to Management

      None

    5. Helpful (1)

      "Host"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Host in New York, NY
      Current Employee - Host in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Union Square Hospitality Group full-time (Less than a year)

      Pros

      Danny Meyers philosophy on enlightened hospitality is extraordinary and truly something to live by. We meet wonderful people on the floor every day and the team really works together as a family and makes working together a pleasure.

      Cons

      Unconventional work hours, some difficult guests but overall it's worth it to have such a great team.

      Advice to Management

      You have some really great people at the bottom of the ladder, please listen to them as they are in the trenches and really have a lot to contribute.

    6. Helpful (1)

      "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Union Square Hospitality Group full-time (More than 5 years)

      Pros

      Chock full of smart, open minded people
      Absolute professionalism from management
      Supportive of personal development

      Cons

      The sense of security and support breeds complacency- especially among upper ranks
      Limited growth potential beyond mid-level roles
      Far below industry standard compensation for management

    7. "Marketing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      No opinion of CEO

      I worked at Union Square Hospitality Group full-time (More than 3 years)

      Pros

      Working with great people who aspire to be better, kinder, more savvy in business.

      Cons

      By aspiring to be the best, sometimes fell short.

      Advice to Management

      Continue to put people first.

    8. "Good place to learn the ropes of first class hospitality"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      Pros

      Great training and culture

      Cons

      Not a lot of diversity, culture could be construed as too soft

      Advice to Management

      Continue leading by example and encourage different examples / paths for success

    9. Helpful (2)

      "Better for those with "fairer tones"."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Union Square Hospitality Group full-time (More than 3 years)

      Pros

      The team is great. The best team I've ever worked with. Everyone was like family.

      Cons

      Before I left, 6 people were promoted in my face. 3 of tthem I trained. 5 of them came after me. And they were all white or lightskinned Spanish. Darker toned people don't get promoted.

      Advice to Management

      If you don't give people chances to do better at your place, they will take everything they learned and use it somewhere else.

    10. Helpful (2)

      "Don't drink the cool aid"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server in New York, NY
      Former Employee - Server in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Union Square Hospitality Group full-time (More than a year)

      Pros

      Health Benefits, 401k match, size of the company and possibilities of advancement.

      Cons

      Investors are above all, you dont really matter. It is all about money, and image is all fake.

      Advice to Management

      Stop lying

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