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Union Square Hospitality Group Reviews
Found 72 reviews
Approve of CEO
Richard Coraine
35 Ratings
Pros
"great benefits and company morale that is very exciting to work within" (in 5 reviews)
"Benefits, great people to work with, a manager for everything" (in 4 reviews)
Cons
"Long hours, bad sous, bad commute" (in 6 reviews)
"Horrible schedules due to lack of communication with management and under staffing" (in 2 reviews)
Great values, and people who stick to them
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Union Square Hospitality Group full-time for more than 2 years
Pros
organized, easy to work with, a team who truly comes together.
Cons
in terms of restaurants these guys are one of the good ones.
Union Square Hospitality Group2019-01-28Front of house support
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at Union Square Hospitality Group full-time for more than 2 years
Pros
My job focuses of providing the best hospitality you will ever experience. We make sure your visit is smooth and comfortable.
Cons
The management team have bad communication skills with each other and the rest of the team. They do not allow us as employees to do what we need to be without being watched.
Advice to Management
We would appreciate It if you would be a little more understanding to your employees. Help is to feel like your on our side.
Union Square Hospitality Group2019-02-19Fun workplace
StarStarStarStarStarI worked at Union Square Hospitality Group full-time
Pros
Everyone worked together as a team.
Cons
Lack of communication between staff and management
Union Square Hospitality Group2019-01-02Didn’t like it
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Union Square Hospitality Group full-time for more than 4 years
Pros
hours, great staff, good scheduling
Cons
Management, al types of management
Advice to Management
Appreciate your employees
Union Square Hospitality Group2018-12-27Barista
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Union Square Hospitality Group part-time
Pros
Excellent community and management Offer great benefits Truly care about their employees Lots of opportunities to advance
Cons
I have no real cons to share other than perhaps needing to advocate for yourself to advance
Union Square Hospitality Group2018-11-11Venue Manager
StarStarStarStarStar- Overall
- Compensation and Benefits
RecommendsApproves of CEOI worked at Union Square Hospitality Group for more than 4 years
Pros
The experience to work in different venues and get 1 on 1 development that helps you figure out your next steps up the ladder.
Cons
seasonal work. Didn't like the transition out of the company.
Union Square Hospitality Group2018-10-02- Helpful (1)
Steady Decline
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Union Square Hospitality Group full-time for more than 2 years
Pros
Learned a lot about the restaurant industry from the staff. Most of the staff is great and they treat each other well for the most part. I guess the benefits are nice?
Cons
Management does not practice what they preach. Highest turnover rate I've ever seen working anywhere. Horrible schedules due to lack of communication with management and under staffing. 90% of the managers do not have the experience nor the knowledge of how to properly maintain the restaurants and employees resulting in mistreatment in both employees and customers. The list goes on and on but long story short is that...
Show MoreAdvice to Management
Stop micro managing and help out once in a while. Stop being gatekeepers and allow your staff the opportunity to learn and advance.
Union Square Hospitality Group2018-11-02 Longer ago than 2014
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookDisapproves of CEOI worked at Union Square Hospitality Group full-time for more than 2 years
Pros
Highly motivated and professional group of people
Cons
High pressure. High expectation. Very little room for error or for individuality. You need to be all in. If not they will chew you up and spit you out without a second thought.
Advice to Management
None. They are successful beyond probably even their own imagination.
Union Square Hospitality Group2018-10-12- Helpful (1)
Stay true to your values
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Union Square Hospitality Group
Pros
- Danny Meyer's philosophy of Enlightened Hospitality, as described in his book Setting the Table, is powerful and should be both learned and practiced no matter what industry one works in.
Cons
- Very little opportunity for growth. Management will keep you in your role as long as possible at the lowest possible pay grade. - Uninspiring work with no incentive structure. Be prepared to ask for a raise/promotion. - Divided work environment. There are clear barriers between levels and roles which leaves certain employees to feel disconnected and disengaged.
Advice to Management
Practice what you preach. If you believe that "the greatest factor in the success of a business is the quality of its people" then make an effort to connect with your employees - at all levels. Be creative and find ways to engage with team members in a way that makes them feel welcome, valued and able to feel the impact of their work. Find ways to foster a collaborative, open and hospitality-minded community. A good...
Show MoreUnion Square Hospitality Group2018-09-21 Great Place to Work
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookI have been working at Union Square Hospitality Group full-time for more than 2 years
Pros
Managers support their staff. Great room for growth. Great ways to learn and improve. Insurance and 401K.
Cons
Soft close sucks. Reservations team tends to mess up reservation times.
Advice to Management
Make harder lines to follow with rules.
Union Square Hospitality Group2018-08-30
Join the Union Square Hospitality Group team
Found 72 reviews