Uniqlo Reviews
55% would recommend to a friend
(4673 total reviews)

Tadashi Yanai
71% approve of CEO
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Found 4,673 of over 5K reviews
Updated Dec 4, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Long hours and they don't like you talking to other colleagues unless you are on your one hour break" (in 222 reviews)
- "Managers have the impression that they do nothing wrong and everything is the staff members fault." (in 221 reviews)
Ratings by Demographics
This rating reflects the overall rating of Uniqlo and is not affected by filters.
- 3.0Dec 4, 2023Money ManagerCurrent Employee, more than 3 yearsNew York, NY
Pros
if you talk to the managers a lot and they like you , you will get promotions
Cons
a lot of work load and they expect you to do more than 3 people's tasks. a ton of ceo and important visits which they have to prepare the store for to look nice
- 2.0Dec 4, 2023Sales AsisstantFormer Employee, less than 1 yearManchester, England
Pros
- 30% discount on original and sale prices - The people you work with are the best - Majority of the customers are nice and respect you
Cons
- Long hours on your feet - Horrible managers who nitpick every little detail and berate you for not working quick enough - High expectations, have to memorise company values and always look busy during your shift - Stupid system of "A, B, C, D ranks" to classify how tidy the store is, expected to learn what they mean - Managers will watch you work from the mezzanine whilst they chat amongst themselves - Terrible management and communication between staff, managers never read messages or pick up the store phone
- 3.0Dec 3, 2023Part Time Sales AssociateFormer Employee, less than 1 yearSingapore
Pros
Pay increases along the way
Cons
Some locations have toxic work culture
- 4.0Dec 3, 2023Sales AssociateCurrent Employee
Pros
Depends on who’s managing Could be a fun work environment Decent pay Management listens to feedback
Cons
Sometimes impossibly high standards Always feel like being watched
1 - 5.0Dec 1, 2023Retail Sales AssociateFormer Employee, less than 1 yearToronto, ON
Pros
Very structured, stable hours, great community and awesome work environment
Cons
Very busy, you’re always on your feet, high store standards
- 4.0Nov 30, 2023MarketingFormer EmployeeJakarta
Pros
Overtime but with the salary
Cons
Good environment for develop your career
- 2.0Nov 29, 2023Sales AssistantFormer Employee, less than 1 yearHong Kong
Pros
- Convenient location - Good communication between workers
Cons
- Busy messed up corporate culture
- 3.0Nov 29, 2023Sales AssociateFormer Employee
Pros
Great people, long breaks and lunches
Cons
Management had too high expectations
- 3.0Nov 29, 2023Sales AssociateCurrent EmployeeCosta Mesa, CA
Pros
very easy job to work at
Cons
development and going up in position takes a long time
- 4.0Nov 29, 2023Visual MerchandiserFormer Employee, more than 1 yearNew York, NY
Pros
The job was challenging but fun
Cons
Not a lot of opportunity to move up
Uniqlo Reviews FAQs
Uniqlo has an overall rating of 3.4 out of 5, based on over 5,382 reviews left anonymously by employees. 55% of employees would recommend working at Uniqlo to a friend and 44% have a positive outlook for the business. This rating has been stable over the past 12 months.
55% of Uniqlo employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Uniqlo 2.6 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Uniqlo to be management, benefits, career development and the cons to be culture, work life balance.