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Uniqlo

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Uniqlo

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Uniqlo Reviews

3.4

55% would recommend to a friend

(4673 total reviews)

Chairman, President and CEO Tadashi Yanai

Tadashi Yanai

71% approve of CEO

Ratings by category

3.7

Diversity & Inclusion

3.4

Career Opportunities

3.3

Culture & Values

3.3

Compensation and Benefits

2.9

Senior Management

2.6

Work/Life Balance

Ratings distribution

5 stars

13%

4 stars

29%

3 stars

32%

2 stars

15%

1 star

11%

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Found 4,673 of over 5K reviews

Updated Dec 4, 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The pay was good and they hours were really good.(in 307 reviews)
  • "Great for people who don't like to ask questions and do what they are told.(in 276 reviews)
  • "Great coworkers and discount.(in 205 reviews)
  • "Very fun and friendly colleagues(in 152 reviews)
  • "Good salary and benefit company equality at work and fair :)(in 112 reviews)
Cons
  • "Poor management and not transparent(in 429 reviews)
  • "Long hours and they don't like you talking to other colleagues unless you are on your one hour break(in 222 reviews)
  • "Managers have the impression that they do nothing wrong and everything is the staff members fault.(in 221 reviews)
  • "No work/life balance (they still called me on my cell on rest and sick days)(in 164 reviews)
  • "not flexible working hours and need work on PH(in 128 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Uniqlo and is not affected by filters.

    1. 3.0
      Dec 4, 2023
      Money Manager
      Current Employee, more than 3 years
      New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      if you talk to the managers a lot and they like you , you will get promotions

      Cons

      a lot of work load and they expect you to do more than 3 people's tasks. a ton of ceo and important visits which they have to prepare the store for to look nice

      1. 2.0
        Dec 4, 2023
        Sales Asisstant
        Former Employee, less than 1 year
        Manchester, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - 30% discount on original and sale prices - The people you work with are the best - Majority of the customers are nice and respect you

        Cons

        - Long hours on your feet - Horrible managers who nitpick every little detail and berate you for not working quick enough - High expectations, have to memorise company values and always look busy during your shift - Stupid system of "A, B, C, D ranks" to classify how tidy the store is, expected to learn what they mean - Managers will watch you work from the mezzanine whilst they chat amongst themselves - Terrible management and communication between staff, managers never read messages or pick up the store phone

      2. Join the Uniqlo team
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        1. 3.0
          Dec 3, 2023
          Part Time Sales Associate
          Former Employee, less than 1 year
          Singapore
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Pay increases along the way

          Cons

          Some locations have toxic work culture

          1. 4.0
            Dec 3, 2023
            Sales Associate
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Depends on who’s managing Could be a fun work environment Decent pay Management listens to feedback

            Cons

            Sometimes impossibly high standards Always feel like being watched

            1
            1. 5.0
              Dec 1, 2023
              Retail Sales Associate
              Former Employee, less than 1 year
              Toronto, ON
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Very structured, stable hours, great community and awesome work environment

              Cons

              Very busy, you’re always on your feet, high store standards

              1. 4.0
                Nov 30, 2023
                Marketing
                Former Employee
                Jakarta
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Overtime but with the salary

                Cons

                Good environment for develop your career

                1. 2.0
                  Nov 29, 2023
                  Sales Assistant
                  Former Employee, less than 1 year
                  Hong Kong
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  - Convenient location - Good communication between workers

                  Cons

                  - Busy messed up corporate culture

                  1. 3.0
                    Nov 29, 2023
                    Sales Associate
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great people, long breaks and lunches

                    Cons

                    Management had too high expectations

                    1. 3.0
                      Nov 29, 2023
                      Sales Associate
                      Current Employee
                      Costa Mesa, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      very easy job to work at

                      Cons

                      development and going up in position takes a long time

                      1. 4.0
                        Nov 29, 2023
                        Visual Merchandiser
                        Former Employee, more than 1 year
                        New York, NY
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        The job was challenging but fun

                        Cons

                        Not a lot of opportunity to move up

                      Viewing 1 - 10 of 4,673 Reviews
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                      Uniqlo Reviews FAQs

                      Uniqlo has an overall rating of 3.4 out of 5, based on over 5,382 reviews left anonymously by employees. 55% of employees would recommend working at Uniqlo to a friend and 44% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Uniqlo employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Uniqlo. This rating has improved by 2% over the last 12 months.

                      55% of Uniqlo employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Uniqlo 2.6 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Uniqlo to be management, benefits, career development and the cons to be culture, work life balance.

                      Popular Careers with Uniqlo Job Seekers

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

                      2
                      1 Comment

                      B2B Account Executive

                      Saw this on twitter. Questions to ask hiring managers/recruiters: 1.What typical challenges can someone in this position expect to encounter in this role and within the company ? 2.Could you detail the key objectives that a new hire should prioritize in this position ? 3.Which specific skills are crucial to perform successfully in this job ? 4.How does the company evaluate performance & success in this role ? 5.From your perspective, what is the most appealing aspect of the comp

                      1
                      2 Comments

                      Senior Consultant

                      People who interviewed at JPMorgan Chase how long did it take for you to receive an offer after the final interview?

                      1
                      0 Comments

                      Glassdoor has 5,382 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.