Uniqlo Usa Reviews | Glassdoor

Uniqlo Usa Reviews

Updated July 24, 2017
466 reviews

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3.0
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
Uniqlo Usa Chairman, CEO, & President Tadashi Yanai
Tadashi Yanai
163 Ratings

466 Employee Reviews

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Pros
  • Good working environment, friendly co-worker, you can learn a lot (in 25 reviews)

  • 30% discount on items that are not on final sale or promotion (in 50 reviews)

Cons
  • Very long shifts- no work/life balance (in 30 reviews)

  • Inconsistent directions, leadership is all Japanese (trust of American leaders is low), expected to work long hours (in 28 reviews)

More Pros and Cons

  1. "Division Advisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uniqlo Usa full-time

    Pros

    helps you with time management, you become a better leader

    Cons

    Really strict & you must be really dedicated


  2. "Average job in retail"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Uniqlo Usa part-time

    Pros

    Cool coworkers, 30 percent employee discount, a dollar above minimum wage

    Cons

    Micromanaging managers, certain employees will put you down just because they're a tier higher, sometimes felt cult-like, must have open availability on weekends

  3. "Uniqlo"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There's a lot of room for growth.

    Cons

    Still a newer company so there are flaws.


  4. "Great people. Less great management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Uniqlo Usa part-time (More than a year)

    Pros

    Meet lots of amazing people
    Learn how to perform a variety of task
    Promotions available every 3 months
    Competitive Pay
    Flexible Schedule

    Cons

    Strict Management
    Favoritism
    Somewhat Disorganized
    No Cleaning Staff

    Advice to Management

    Be less strict and get to know everyone better


  5. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Uniqlo Usa full-time

    Pros

    Gain a lot more than just basic retail experience, knowledge and skills

    Cons

    Messy management, disorganized, favoritism, unnecessarily stressful


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Uniqlo Usa full-time (More than 5 years)

    Pros

    Fair pay, made many lifelong friends, travel if you're into that

    Cons

    Too much leeway given to store teams with no experience, blatant sexism, ageism and racism, serious cultural discrepancies and lack of respect for non white Americans, special treatment for Asians, Japanese speakers and cultural adaptors


  7. "Division Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DIvision Advisor in Edison, NJ
    Former Employee - DIvision Advisor in Edison, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Uniqlo Usa full-time (More than 3 years)

    Pros

    Opportunity for promotion every 3 months, they work around your schedule if you're in school

    Cons

    Because you can be promoted quickly, a lot of the management team is unqualified.

    Advice to Management

    Learn to communicate and stop playing favorites

  8. "Working at Uniqlo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Uniqlo Usa part-time (More than a year)

    Pros

    Company events/parties 1hr breaks , coworkers

    Cons

    Management , Closing/opening shifts, Training

    Advice to Management

    Get good


  9. "Management needs to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Uniqlo Usa full-time (More than 3 years)

    Pros

    30% discount on the clothing, 1 hour lunch break, working with some amazing people!

    Cons

    Management sucks, point blank. Mostly the manager and assistant manager are extremely rude at times and unprofessional and people have quit beucase of how stressed out they are by management. Everything is always so unorganized so it's hard to ever find anything and do your job efficiently. The last time I checked, were in America and not Japan and the work ethic and standards need to change drastically. management needs to stop having such high expectations and think the store should be spotless and not messy all the time. Sprinting around the store and smiling like a maniac all the time just to please customers is too extreme and most of the time customers think it's creepy when you smile constantly because again, we're not in Japan and smiling constantly isn't what we do or find normal for that matter. One person could be givin a huge task that normally would require maybe 3 people and be told to do it in a ridiculously short amount of time then get yelled at if it's not finished. This whole company's expectations for everything are beyond unrealistic.

    Advice to Management

    Be nicer and appreciate your employees so they won't quit. Lower your expectations. Stop promoting people to be supervisors who aren't fit for the job. Stop always giving people negative feedback and making them feel like they're not doing anything right.


  10. "Not the worst job I've had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Uniqlo Usa part-time

    Pros

    - Good starting pay compared to other service jobs
    - Lots of hours and overtime available
    - 1 hour lunches
    - Mostly great co-workers
    - Good discount
    - Opportunities to train and learn new skills

    Cons

    - Store is understaffed, and you're always busy
    - Some managers have unreasonable expectations given the time and staffing available, are quick to critique but rarely offer positive feedback
    - Crazy customers who always leave the store a mess


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