Unisys Reviews | Glassdoor

Unisys Reviews

Updated May 20, 2017
1,646 reviews

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Full-time Part-time

3.0
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Unisys President & CEO Peter Altabef
Peter Altabef
326 Ratings

1,646 Employee Reviews

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Pros
Cons
  • Poor communication between upper management and workers (in 55 reviews)

  • Work life balance can suffer if you let it (in 24 reviews)

More Pros and Cons

  1. Helpful (3)

    "Good place to get 6 months of experience, nothing else"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Tech in Des Plaines, IL
    Former Employee - Desktop Support Tech in Des Plaines, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Unisys was good about allowing time off, as long as you were a full time employee.

    Cons

    Dysfunctional company, archaic processes that are made to fit they're archaic ticketing system, rather then the business needs.

    Advice to Management

    Realize that a on site support contract is VERY different then a standard Dell warranty support contract. On out site Dell brought in Unisys for support because the were the cheapest, the Dell Rep's words were "Yah... Unisys sucks, they're the bottom of the barrel, but they're all we can afford with your contract."


  2. Helpful (7)

    "Unisys dont even bother"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Rochester, NY
    Former Employee - Project Manager in Rochester, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    In the begining it was great. They really pump you up and get you thinking its the best place on earth work. But once they get you in the door everything changes. I started at the bottom and moved up pretty fast. After I got to a certain level that was it! They pick who they want to work in which positions and if its not you well your stuck.

    Cons

    The ben's are really bad.

    Advice to Management

    Learn to treat employee's as people and not machines. Do not allow yourself to become Unisized


  3. Helpful (6)

    "Waste of time working for Unisys"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Helpdesk II($13/hr) in Austin, TX
    Former Employee - Helpdesk II($13/hr) in Austin, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    3 weeks paid training for entry leve helpdesk.

    Cons

    Working a cubicle farm. Advancement is joke! I left this work place after 9 months. The supervisor who sat behind didn't even know my name just my login ID number.

    Advice to Management

    They probably won't care so I will not waste time writing field.


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  5. Helpful (6)

    "Rethinkg working at Unisys"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training in Rochester, NY
    Former Employee - Training in Rochester, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The best reason to work for Unisys is to get exp to find a better job. Most agents work there for about 6-8 months just to get the exp to find a much better job.

    Cons

    There are so many. Management is trained to work for upper management and not the agents. Its sad that the agents are doing to work and the managers are getting the rewards and not passing it on. The benefits are horrible. It seems that the company does not want to do anything for the employess's but the ex get everything they want or need. its very sad when they tell everyone there are no raises coming but then send out a booklet to tell us how many millions the CEO made.

    Advice to Management

    Listen to the agents. They know what is going on. They are not just robots there to anwer the phone and do your work.


  6. Helpful (4)

    "Unisys - could be a great company once again."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in Blue Bell, PA
    Current Employee - Senior Systems Analyst in Blue Bell, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Exciting and challenging work. Loyal customers.

    Cons

    No place to go. Limited opportunities for advancement and growth.

    Advice to Management

    Figure out what business you want to be in, then do whatever it takes to be successful in it.


  7. Helpful (3)

    "Once was a great engineering company. Now just a very bad company led by used car salesmen."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend

    Pros

    fellow employees, great customers, interesting problems to solve.

    Cons

    management is inexperienced and doesn't listen to employees. Management is selfish.

    Advice to Management

    Quit thinking you know more than your employees.


  8. Helpful (6)

    "Management will change job titles same pay, vacation culled or eliminated with no warning! HR is useless!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in New York, NY
    Former Employee - Consultant in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There is flexibility to take time off for family emergencies.

    Cons

    Without notice your job title may change, pay remains the same however your vacation gets culled down for example from 3 weeks to 2 weeks.
    Upper management changes frequently...In the last four years there were a total of seven managers that I reported to, many did not even visit the office for a one to one performance evaluation. For example I was on the east coast and the manager was on the west coast. Management is clueless with what is going on in corporate and they too feel threaten by the changes going on with the constant downsizing over the last 20 years. Be sure to negotiate your salary up front otherwise you may be sorry you didn't. The company is making a big push to outsource most positions to remote overseas locations so you got to think fast in the ever changing company otherwise game over, checkmate!

    Advice to Management

    Your human resources department is non existent and there is no notification of vacation time changes when your job title changes. Human resources will refer you to a website or a third party human resources provider who refers you back to Unisys human resources.


  9. Helpful (2)

    "Very dissatisfied with Unisys."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Minneapolis, MN
    Former Employee - Customer Service Representative in Minneapolis, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    This company continued to hire even through some of the more difficult economic times. If you worked with this company long enough, it seemed as though they had some work from home opportunities.

    Cons

    Management was poor. Most managers are not in the same physical location as you, so you never get to meet them face to face. In order to get a straight answer from anyone, you had to "jump through" a ton of hoops. No career advancement what so ever. Favoritism among team mates was very evident.

    Advice to Management

    Alienating employees, playing favoritism, not offering training on required standards, and horrible communication through the management chain make Unisys a very poor place to work.


  10. Helpful (2)

    "Soon this company will be completely off-shored"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Austin, TX
    Former Employee - Systems Analyst in Austin, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There were some really good co-workers who were very knowledgeable and willing to help each other out.

    Cons

    Poor salaries. Managers were non-existant. Company was more worried about off-shoring everything than keeping it in the US and delivering a good product. Upper management never consulted with teams who were actually working on applications, etc. Those decisions always backfired later and constantly had to put out "fires"

    Advice to Management

    Instead of looking at bottom-line, look at quality of work being done. Off-shoring isn't the answer. Other companies realized this and learned. Respect the talent that works for you.


  11. Helpful (9)

    "Work until you drop"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Architect in Reston, VA
    Current Employee - Senior Architect in Reston, VA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Where I worked, (federal sales), there was a great deal of mobility, at least initially. If a particular technology or job type interested you, it was fairly easy to "volunteer" and work towards becoming expert in that technology. Don't expect guidance or direction or training, just find something that interests you, take the bull by the horns, and do it. Beware, though, of the "musical chairs" practice that occurs at the end of a bad quarter, or year. If you find yourself "in transition" from one project to another at the wrong time, it's awfully easy to get laid off. But don't worry about it - most people in the industry have been laid-off from Unisys at some time in their careers.

    Cons

    Long-term employees were routinely shafted when it came to pay -- long-term suppression of salary increases meant that new employees with far fewer skills were routinely hired at pay scales well above "senior" employees, a total morale killer. To prevent salary stagnation, you must leave Unisys after 2 or 3 years.

    Projects are almost routinely comically understaffed, and led to work weeks of 100+ hours a week; many people, (myself included) ruined their health, both physical and mental, and many marriages collapsed under the strain (and in some cases, people probably shortened their lives) working for Unisys. I've worked on win teams of "5" people, and later discovered that our competitors' teams were 25 and more. I once worked for 3 weeks straight with timecards of 110+ hours, and 3 months straight of 80 or more hours. That's insanity, and inhumane. Oh, right, in case you're wondering, since you're on salary, not a dime extra for this. Sometimes, they'd allow you to collect an overtime meal allowance, but generally they didn't since the expenses were too high.

    And should your project succeed, don't expect a big bonus. Big bonuses are paid, just not to the people that do the work -- the executives and "good old boys" who worked 35 hours a week will get the big bonuses for a big win, but only a few dollars find their way to the people that actually did the work.

    There exists a certain species of vulture at Unisys, a good ole boy network, where the good ole boys will refuse to work on a project (see the 110+ hour work-week comment above), but then, will transfer in just before contract award to take the plum assignments and collect the awards. More than once, I saw people given awards for "winning" projects they didn't technically work on until the contract was already awarded, while the people that did the actual work got nothing (in federal, these pre-contract efforts can last months and years, so this is no small thing.) You can tell when a contract is about to be awarded to Unisys by the flock of "good ole boys" who suddenly turn up in the hallways, picking out their new jobs - jobs that you thought you were gonna get.

    It took me too long to realize this fact -- and left for a company that actually compensates their employees for succeeding - I literally doubled my pay the first year away from Unisys! I can't imagine I stayed at that place for as long as I did. Every bad employment practice you can think of ("Reward the unworthy, punish the innocent") you can find there. Man, I was such a sucker ...

    Advice to Management

    This is the most upside-down organization I've ever seen - "senior managers" are rarely responsible for success or failure, most major efforts hinge on one or a few unappreciated employees, who get little credit when things succeed, and who are often punished when things don't. Your mid-level managers are generally "Peter Principal" people who've been promoted beyond their competence, and who take credit and delegate blame to try to save their own positions, instead of the reverse.

    I was taught in the military that leaders defer credit and take the blame when things go wrong. This organization needs to learn that "managing" is an actual skill and talent, and not simply what you give to the person who's hung around the longest, and whose own skills have become dated.


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