Unisys Reviews in Salt Lake City, UT | Glassdoor

Unisys Salt Lake City Reviews

Updated February 2, 2017
57 reviews

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Salt Lake City, UT

2.8
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Unisys President & CEO Peter Altabef
Peter Altabef
13 Ratings

57 Employee Reviews

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Pros
Cons
  • Work life balance can suffer if you let it (in 23 reviews)

  • Upper management in Reston office (Fed Group) have hired some heavy ex-fed employees that are useless (in 52 reviews)

More Pros and Cons

  1. "not a bad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unisys full-time (More than 3 years)

    Pros

    lots of different people to work with
    most management members are great to work with
    location is not too far from home
    if you do not know much about computers it opens the door to gaining experience
    advancement has not been too bad as long as you are dedicated and a good employee

    Cons

    you deal with people at entry level computer jobs so plenty of drama
    thats about it

    Advice to Management

    keep coming up with new accounts but need more opening Team Manager listings


  2. "L1 Tech Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - L1 Tech Support in Salt Lake City, UT
    Current Employee - L1 Tech Support in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Unisys full-time (More than 3 years)

    Pros

    Good salary, good people to work with

    Cons

    Bad training model, terrible benefits

    Advice to Management

    Get a better training program in place, and get a better benefit package.


  3. "Good company to get some experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level I After Hours Agent in Salt Lake City, UT
    Former Employee - Level I After Hours Agent in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Unisys full-time (More than a year)

    Pros

    Shifts available at all hours
    Job tasks are relatively easy

    Cons

    Management changes consistently
    They look for a reason not to give raises

    Advice to Management

    Literally every link in the management chain above me from all level II agents up to the CEO of the company changed in the 2.75 years I worked there. They need to incentivize good employees to stay with the company.


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  5. "Initial Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Service Desk Technician in Salt Lake City, UT
    Current Employee - IT Service Desk Technician in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Unisys (Less than a year)

    Pros

    The environment of the work place is very comfortable.

    Cons

    Difficult to get opportunity to have a private conversation with your manager.


  6. "Competitive pay, great learning environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level I Technician in Salt Lake City, UT
    Former Employee - Level I Technician in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Unisys full-time (More than 5 years)

    Pros

    Most managers care about you and your success
    I learned a lot about hardware, software and networking
    I was happy with the pay and the bonus system during night hours

    Cons

    During application outages we could experience a certain amount of stress
    Benefits are expensive

    Advice to Management

    Just keep doing what you are doing


  7. "Good pay, benefits, and nice people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Agent in Salt Lake City, UT
    Former Employee - Technical Support Agent in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Unisys full-time (More than a year)

    Pros

    Easy job once you got in, good documentation and decent management.

    Cons

    Select few people who were toxic, understaffed, not flexible with scheduling unless you have kids

    Advice to Management

    be more aware of work place bullying, avoid taking a strong arm approach to managing


  8. Helpful (2)

    "Needs So Many Improvements"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Manager in Salt Lake City, UT
    Former Employee - Client Service Manager in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Unisys full-time (More than 3 years)

    Pros

    When I started it seemed hopeful, with good management. Decent benefits and vacation time offered.

    Cons

    Poor salary, no raises, management completely out of touch with workers and reality. Management does not care about the people that do the actual work. Upper management very disconnected from the MSC. No room for advancement, good ol boys network,

    Advice to Management

    Listen to the people that do the actual work for the client. Get rid of the sexism that exists in management. Pay attention to your people, they are your greatest assets.


  9. Helpful (1)

    "Keep your sanity! Don't work here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Service Specialist in Salt Lake City, UT
    Current Employee - IT Service Specialist in Salt Lake City, UT
    Negative Outlook
    No opinion of CEO

    I have been working at Unisys full-time (More than 5 years)

    Pros

    Pay and benefits are ok. Company has 401k stock option, medical, dental and vision. Employee discounts for cell phone and other places.

    Cons

    I have been working here for over 5 years, advancement opportunities are minimal at best. There is a severe lack of communication to employees, low work moral and management that couldn't care less about the employees underneath them. You are putting your job on the line of you speak up about issues and has come right out and said as much. No accountability for people not doing their jobs puts even more stress and effort on the backs of those who do, while rewarding slackers with praise and advancement. It does not pay to perform or do a good job at this company.

    Advice to Management

    Hear your employees! Listen to what they have to say when offered ways of improving the business and day to day operations without creating fear to speak up and a hostile work environment.


  10. Helpful (2)

    "Great people, unfair policies and no heart"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support Technician in Salt Lake City, UT
    Current Employee - IT Support Technician in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook

    I have been working at Unisys full-time (Less than a year)

    Pros

    Great people to work with. Not too many bad eggs, lots of nice L1 agents to work with. Sometimes the higher up agents can get feisty though. CEO seems like a nice guy, though I don't know about the people below him. Pay is competitive for a call center.

    Cons

    There are unfair policies regarding personal health and getting help here. I have been punished before for a medical condition and been threatened with termination due to something I cannot control.
    Pay is directly attributed to statistics on calls and is regulated to the point where several colleagues have thrown customer satisfaction out the window to improve their paycheck. It seems a lot of people are here just to make their paycheck and move on. Nobody really "loves" it here. Not even the owner of the SLC branch.
    L2s tend to be given too much authority and a massive pay increase for one or two more job requirements. There is very much bias in seniority here, though they claim there isn't.
    There is no room to move up at all. Period. Good luck if you had any wishes of doing that.
    Benefits are trash. They opted instead for half-worked benefits and a kind of coupon service where you can get around $10 off a TV to hide the bad benefits behind.

    Advice to Management

    Focus on people, not how much money is rolling in, and your people will make money for you through morale and support.


  11. "Helpdesk Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Helpdesk in Salt Lake City, UT
    Current Employee - IT Helpdesk in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Unisys (Less than a year)

    Pros

    Good pay. ok benefits. Great boss. Good hiring staff. Good PTO and great place to start an IT career. Works with people who has less then stellar back ground issues.

    Cons

    Not really that much to complain about as this is a my for IT job. I've been here for 9 months and don't plan on leaving anytime soon. But I am motivated by money :)

    Advice to Management

    I really don't have much to ay here



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