United Airlines Reviews in Chicago, IL | Glassdoor

United Airlines Chicago Reviews

Updated June 23, 2017
499 reviews

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Chicago, IL

3.7
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499 Employee Reviews

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  1. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Station Training Coordinator in Chicago, IL
    Current Employee - Station Training Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 10 years)

    Pros

    Everyday is different., fast paced work environment. Helping people. Always busy

    Cons

    Dealing with angry people is challenging. On your feet all day.


  2. "Opportunity galore!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director - Corp Real Estate in Chicago, IL
    Current Employee - Director - Corp Real Estate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than a year)

    Pros

    Friendly people, innovative culture, lots of opportunity, improved leadership

    Cons

    Negative/incorrect press creates misunderstanding of company culture and motives

    Advice to Management

    Continue positive culture changes, support and engagement of employees

  3. "Love our CEO!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than a year)

    Pros

    Oscar is great and doing great things for United!

    Cons

    Still not the best... but at least we're working on it.


  4. "Senior Writer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Writer in Chicago, IL
    Current Employee - Senior Writer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than a year)

    Pros

    The leadership team is really focused on guiding United to be the best place to work for. The benefits of travel are awesome too!

    Cons

    Needs to work on improving corporate culture.


  5. "Its a career its worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in Chicago, IL
    Current Employee - Ramp Agent in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines part-time

    Pros

    Well disciplined, focused on safety, dependability is a must, great place to work (ORD) its a career, customer care and teamwork.

    It will make you care about the company because they care about you.

    Cons

    I dont see any cons so far. If its not for you its not gonna be for you.

    Advice to Management

    Keep doing an excellent job! There's always room for improvement.


  6. "Company Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst in Chicago, IL
    Current Employee - Associate Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    The executive team does a great job communicating with employees and striving to make United the best airline.

    Cons

    The media is not kind to us.


  7. "Great company culture and onboarding process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst in Chicago, IL
    Current Employee - Associate Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    Exciting industry, entire team is happy to be here and always willing to help. Company offers a lot of networking events and programs both in and out of the office for learning about other business groups and meeting other co-workers. Also, flight benefits are unparalled with any other company benefit.

    Cons

    Competitive industry, sometimes work conversation tends to cover the other legacy carriers more than one would care to discuss.

  8. "A world of its own"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Chicago, IL
    Current Employee - Senior Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 5 years)

    Pros

    The flight benefits! Fly wherever you want for free! Working in the iconic Sears Tower is priceless. New management seems to be good for the company overall

    Cons

    Underpaid as compared to other industries for the same job. The airline industry as a whole is so volatile, you never know when you will be filing bankruptcy or making money hand over fist


  9. "Great company to work for with forward thinking and always innovating technology into programs for employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AOG Controller in Chicago, IL
    Current Employee - AOG Controller in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    Great schedule working 12 hour shifts with multiple days off weekly.

    Cons

    New ideas are hard to take shape as seniority seems to be the rank pulled on most ideas.

    Advice to Management

    Listen to new employees as their insight might be fresh and powerful.


  10. "Technician"

    Star Star Star Star Star
    Current Employee - Aircraft Maintenance Technician in Chicago, IL
    Current Employee - Aircraft Maintenance Technician in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    job duty assignments change daily. Always new opportunities to learn something new. Work on many different aircraft . Many geographical areas to live in.

    Cons

    time clocks, midnight shift, holiday work. Working cold weather stations without facilities to bring work indoors. Lack of having the tools/parts available when needed.

    Advice to Management

    trust your employees to do the assigned duty. Treat them as if they are your equals not underlings


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