United Airlines Reviews

Pros

Work Schedule. Pay. Benefits. Great retirement.

Cons

Work at night, on weekends and holidays.

Pros

- Young, smart coworkers - Travel benefits, obviously - Scott Kirby is a genius, and a really good leader - Analysts are entrusted with lot of responsibility - Really good work/life balance

Cons

- Salary--while perfectly decent-- is not competitive considering the extremely marketable skillset many have (data analytics) - Travel benefits worth much less during covid- massive loss of value - Senior company leadership (CEO, president, etc.) doesn't care about management employees as much as they do frontline; after last year's furloughs, Scott made a video about how he was dedicating himself to bringing furloughed flight attendants and co. back to work, but brags in Wall Street calls about management head count reductions - Not a lot of room for career growth after a certain point-a lot of managers and directors have been around for a while, and aren't going anywhere soon. UA promotes to fill spots, not to reward hard work

Pros

Benefits Health/Dental/Eye Incentives and extra pay add up You can pretty much work whenever from wherever. Union representation saved our jobs during COVID, thanks to Sara Nelson. Great leadership

Cons

*Internal division due to merger of companies. *Very different standards in product. You may fly a brand new 787 Dreamliner with the latest technology one day, and then an obviously aging 737-700 the next. *As mentioned above, United does amazing in innovation such as their app, carbon footprint, and so forth, yet it’s still lagging their competitors in onboard product, wifi, entertainment, and connect-ability to the ground. *This job has the potential to change your life. You will experience things that most only dream of. It’s rewarding, freeing, spontaneous, and oh so fun. It is still a job though. They’ll be times of constant work, early wake-ups, drunk passengers, crying babies, difficult coworkers, and more. But it is honestly, the best job in the world and that’s why people don’t want to leave it. It’s a strong family.

Pros

Great benefits and co-workers. Your co-workers become an extended family always there to support and help you.

Cons

Heavy call volumes can become stressful. Pay could be better.

Pros

Flexible hours, opportunity for advancement, flight benefits, bonuses, sick pay, 401K, union representation

Cons

Inconsistent work rules, disorganized management team and not as helpful as they could be

Pros

United has come a long way! Once upon a time we were embarrassed to say who we work for but it's now done with a lot of pride. Senior Leadership really cares for the employees. They made tough decisions during COVID and I do believe we're in a better place to come out of it because of it. I've been here over 30 years and love it!

Cons

Wish we had more visibility to salary structures. It used to be very transparent but it hasn't been since the merger. I think it's because there is such a huge variance. It was always something they said they're working on but we still don't see it.