United Airlines Reviews | Glassdoor

United Airlines Reviews

Updated July 15, 2018
2,173 reviews

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4.0
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2,173 Employee Reviews

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Pros
  • "Awesome flight benefits; C Suite management dedicated to culture improvement (especially with frontline); innovative products" (in 333 reviews)

  • "The travel benefits are pretty great" (in 212 reviews)

Cons
  • "The merger with continental has caused some chaos within management especially since the FA's haven't merged yet" (in 26 reviews)

  • "Upper management gets paid way to much and you are suppose to survive on bread crumbs" (in 51 reviews)

More Pros and Cons

  1. "Sr. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time

    Pros

    Great leadership team and many developmental opportunities

    Cons

    not a stable company to work for.


  2. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Houston, TX
    Current Employee - Flight Attendant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 10 years)

    Pros

    Flexible hours, good pay, medical, dental, retirement and flight benifits

    Cons

    irregular hours at times, and holidays are hard to get off.

  3. "Best Career Choice I've Made"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 3 years)

    Pros

    Travel, Growth, Flexibility, Pay Increases, Union

    Cons

    Must be willing to budget first few years.

    Advice to Management

    Keep listening to employees!


  4. "Data Analytics Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Airlines full-time

    Pros

    * Amazing Flight benefits
    * Great location

    Cons

    * No work from home facility


  5. "International Director Customer Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Airlines full-time

    Pros

    Great place for carreer growth.

    Cons

    Not enough time in a day to please all customers.

    Advice to Management

    Keep up the great corporation.


  6. "Storekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time

    Pros

    Great benefits and fair salary

    Cons

    If working in a line station there is lack of communication

    Advice to Management

    Keep doing a great job. Support and help your co-workers


  7. "Great Company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Houston, TX
    Current Employee - Flight Attendant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than a year)

    Pros

    Excellent benefits, schedule flexibility, great culture

    Cons

    All seniority-based, qualifications are not necessarily deal breaker for promotion

    Advice to Management

    Look for talent, not seniority only

  8. "Foot in the door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Agent in Cleveland, OH
    Current Employee - Security Agent in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines (Less than a year)

    Pros

    You have the opportunity to transfer inter department at 6mos of service, and after a full year you can transfers outside of your department & different locations as well.

    Cons

    Non hub stations may have significantly lighter flight operations. Transferring from American Airlines, where check in for your leisure travel was first come first serve, UA is seniority based in regards to leisure check in. I’m fairly new, and was hired in the Catering Dept, so I’m not to aware of any cons in particular. This is a really good company to join, just to put your foot in the door.


  9. "cool work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Airlines full-time

    Pros

    great place to work, good opportunity for advancement, great travel benefits

    Cons

    too many changes in the company


  10. "Possibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Assistant in Denver, CO
    Current Employee - Catering Assistant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    They take care of their employee's.

    Cons

    Punctuality is strict, deal with points

    Advice to Management

    Follow up with lead member's with feedback from new hires performance and consistency in the work place.


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