United Airlines Reviews | Glassdoor

United Airlines Reviews

Updated February 18, 2017
1,560 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Approve of CEO
United Airlines CEO Oscar Munoz
Oscar Munoz
314 Ratings

1,560 Employee Reviews

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Pros
Cons
  • Still getting through the merger with Continental (in 22 reviews)

  • Upper management just doesn't make any sense (in 43 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Proud to be a part of the United family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations Coordinator in San Francisco, CA
    Current Employee - Airport Operations Coordinator in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    Not just working for a huge company it feels more like being part of a large family. With every department holding its own, the company comes together in a whole. There are a lot of positive influences here. People who I work with always greet me in passing. Health packages are a huge plus. Flying perk, who doesn't like to fly?

    Cons

    I really cannot complain about what I do. My team makes it rewarding.

    Advice to Management

    Job well done when choosing the higher uppers. I have not felt more involved with a company whether it's for unified events to corporate meetings.


  2. Helpful (151)

    "United Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Los Angeles, CA
    Current Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Airlines part-time (Less than a year)

    Pros

    Very quick hiring process...

    Cons

    Low pay.. almost lowest in the industry.. only Spirit is below them at $18/hr.. Virgin is $25, AA is $22, Southwest is $30 and now that Delta renewed their contract their at the top at $31 starting


  3. Helpful (3)

    "See the World"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Los Angeles, CA
    Former Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at United Airlines full-time (More than 10 years)

    Pros

    Great job. See the world, good pay ( with seniority), lots of days off.

    Cons

    Irregular schedules, low starting pay and on reserve in the beginning. Being a new hire at this job is not easy! 5 weeks training, domicile away from home, working weekends and on reserve.


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  5. "No oportunities for permanent positions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative Temporary Part Time in Houston, TX
    Current Employee - Customer Service Representative Temporary Part Time in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Airlines part-time (Less than a year)

    Pros

    Travel benefits are good lot of options since its a HUB

    Cons

    No permanent position in Houston

    Advice to Management

    The Union keeps them from hiring locally they only transfer people from the rest of the country


  6. "United"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Minneapolis, MN
    Former Employee - Administrative Assistant in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at United Airlines part-time (More than a year)

    Pros

    Airline benefits are great as well as schedule flexibility

    Cons

    vision plan and dental plan

    Advice to Management

    none


  7. "Captain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Captain in Houston, TX
    Former Employee - Captain in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Airlines (More than 10 years)

    Pros

    Many great benefits, Including paid vacations and flexible hours.

    Cons

    If you love flying there is no negatives other than being away from your family.


  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant
    Former Employee - Flight Attendant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at United Airlines full-time (More than a year)

    Pros

    Travel, pay, company climate and benefits.

    Cons

    Being away from home for long periods.

    Advice to Management

    Great


  9. "Commissary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissary Agent in San Francisco, CA
    Current Employee - Commissary Agent in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    They work together as a team and helping each to finish what's given so there won't be any delay.
    Flight benefits,
    Excellent health and dental insurance.

    Cons

    Nothing to complain about .


  10. "Work Hard/Fly Right"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 10 years)

    Pros

    Great flexibility in schedule. Opportunity to see the world.

    Cons

    The only thing consistent is change.

    Advice to Management

    Invest in your team. If you want a great product invest in what the team should know. Titles should reflect one knowledge and specialty.


  11. "Mostly Positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than a year)

    Pros

    Comprehensive benefits package including 401K, profit-sharing, low cost medical options, and travel privileges

    Cons

    Corporate culture has a ways to go

    Advice to Management

    Show your employees that they are valuable and they will do good work



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