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United Airlines

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United Airlines

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United Airlines Reviews

75% Recommend to a Friend
United Airlines  Scott Kirby
69% Approve of CEO
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United Airlines  Scott Kirby
Scott Kirby
1,425 Ratings

What people are saying about United Airlines



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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Great benefits and change to meet a lot of people from all over the place.(in 768 reviews)
  • "Flight benefits are great when it’s not the busy season and you can actually get a seat.(in 532 reviews)
  • "people are great and fun to be around.(in 287 reviews)
  • "The travel benefits are great Ability to transfer across departments can enhance skill set Very dedicated to DEI(in 280 reviews)
  • "culture is great and the people are the best(in 102 reviews)
  • "Poor management and mucho confusing(in 257 reviews)
  • "Low pay and you get hired for one job but don't get to do it for over three months(in 210 reviews)
  • "Long hours and the Union didn't give good support when you really needed it.(in 86 reviews)
  • "Upper management is also unwilling to appropriately compensate the engineering structure as a whole.(in 70 reviews)
  • "The beginning salary for flight attendants is low (but better than at UK airlines) it increases to a good salary after 5 years of work.(in 66 reviews)

Ratings by Demographics

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Found 5,722 of over 6K reviews

Updated Sep 26, 2023

    1. 5.0
      Sep 26, 2023
      Current Employee, more than 1 year
      Goodyear, AZ
      CEO Approval
      Business Outlook


      Great management with good students


      Airplane availability is a little rough

      1. 2.0
        Aug 30, 2023
        Pilot Training Scheduler
        Current Employee
        Denver, CO
        CEO Approval
        Business Outlook


        You get to be a part of United, flight benefits, and the location of the training center is great!


        The training scheduling department is not where you want to start. For a company that is advancing in so many ways and truly starting to understand that work culture is not what it used to be this department specifically is not that. It doesn’t feel like other departments I’ve worked in throughout United and really doesn’t feel like it’s part of United at all. The employees here are not happy and are not listened to. Middle management does their best with what they have but are continually shut down by our upper management. It’s a general consensus that you come here to move to different departments. You can have tenure with United and still be placed at the bottom of the barrel in this department. The management team suspiciously lacks diversity.

      2. Join the United Airlines team
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      Viewing 1 - 10 of 5,722 Reviews

      United Airlines Reviews FAQs

      United Airlines has an overall rating of 3.9 out of 5, based on over 6,295 reviews left anonymously by employees. 75% of employees would recommend working at United Airlines to a friend and 68% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, United Airlines employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at United Airlines. This rating has decreased by -4% over the last 12 months.

      75% of United Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated United Airlines 3.5 out of 5 for work life balance, 3.7 for culture and values and 4.0 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at United Airlines to be culture, career development, benefits and the cons to be senior leadership, compensation, management.

      Popular Careers with United Airlines Job Seekers


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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)



      Do you have to interview again if you didn’t get the job the first time but the HM wants you to apply to the additional positions that opened up a few months after?

      1 Comment

      Marketing Operations Coordinator

      I made changes to my resume and would like some feedback and/or constructive criticism. Please don’t be mean… the job search is hard enough already (ex- “this resume sucks” is not helpful 😂). I applied to 40 jobs today using this version (adding/removing key words, technology platforms, and phrases to match job descriptions, but overall the same resume) 😬 Really hoping to see an uptick in interview requests soon. 🤞🏻


      Ltgh Pyy

      I am having the most important interview of my life in a few hours. High-end position. But I am stressed because my situation doesn't allow me to lose this chance. Does anyone have tips about what to say when they ask you how you process in sales to seal deals? I personally love the spin method but it is so instinctive for me that I struggle to describe it in a correct way for an interview and I lose my words...

      1 Comment

      Glassdoor has 6,295 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.