United Airlines Reviews | Glassdoor

United Airlines Reviews

Updated November 21, 2017
1,932 reviews

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3.9
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1,932 Employee Reviews

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Pros
Cons
  • Still getting through the merger with Continental (in 24 reviews)

  • A lot of people work at one station so it can be challenging to be noticed by upper management (in 46 reviews)

More Pros and Cons

  1. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines part-time

    Pros

    flight benefits are a major plus and meeting new people

    Cons

    not the job for you if you cant handle the public


  2. "flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Newark, NJ
    Current Employee - Flight Attendant in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 10 years)

    Pros

    great benefits, free travel, interactions with a diverse amount of people and cultures

    Cons

    long hours, away from home frequently.

    Advice to Management

    just keep us informed of changes!

  3. Helpful (1)

    "Not what media says"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Chicago, IL
    Current Employee - Senior Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    Free flights for family + 24 buddy passes to share with friends
    You got to see the world and travel
    The corporate office in Willis tower is full of awesome amenities
    Employee benefits, medical dental and life insurance are great.
    Work life balance is good for corporate employees.
    Flexible PTO
    Company actually CARES about charity and sponsored a tons of social events, included the Chicago Field Museum, and annual Fantasy Flight which flys children with cancer to "North Pole" and meets Santa -- all paid by United and volunteered by United employees.

    Cons

    Media gave company a bad reputation and ignore lots of good things.

    Advice to Management

    Keep up the good works!


  4. "positive"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines full-time

    Pros

    Great work culture and awesome industry to work for

    Cons

    internal politics that might hinder the development


  5. "So much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airline Pilot in Chicago, IL
    Current Employee - Airline Pilot in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 10 years)

    Pros

    For the first time in a long time, United has actual leadership. Not management, but folks at the top who understand leadership and the value of employees. The best atmosphere in my 22 years here.

    Cons

    Airline business is notoriously sensitive to the economy, world events, and market changes. Highs are high, and the lows are very low. Hours are long, and the work is tiring. That's true of all airlines, and United is no exception.

    Advice to Management

    Keep on taking care of the employees. Listen. Keep your promises. Admit your errors.


  6. "Aircraft Maintenance Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Aircraft Maintenance Supervisor in San Francisco, CA
    Current Employee - Line Aircraft Maintenance Supervisor in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at United Airlines full-time (Less than a year)

    Pros

    Schedule, pay, location (San Francisco), fun, stimulating, challenging, and exciting job.

    Cons

    Exposure to the elements and potential hazards/physical danger; however, having worked in Djibouti, Bahrain, Diego Garcia, Accra, Iraq, Lagos, Addis Ababa, Liege, Leipzig, Swindon, and various bases in and near the war zones for the past 11 years, the climate and hazards are insignificant. Career disruption is a real and distinct possibility. I have previously worked at 4 airlines (laid off by 3, including this one post 9/11).

    Advice to Management

    Keep it up. I like the changes I see since my last tenure.


  7. "Food production"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Attendant in Newark, NJ
    Current Employee - Catering Attendant in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    Good benefits, great stable company.

    Cons

    Work enviroment,many issues with coworkers and leadership.

    Advice to Management

    Appreciate more to your employees for there hard work.

  8. Helpful (2)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines part-time (Less than a year)

    Pros

    You can travel the world while you optimize your work experience.

    Cons

    You're away of your family.

    Advice to Management

    Keep doing a great job.


  9. "customer service"

    StarStarStarStarStar
    Current Employee - Customer Service in San Francisco, CA
    Current Employee - Customer Service in San Francisco, CA

    I have been working at United Airlines full-time (More than 10 years)

    Pros

    the people the hours and the shift

    Cons

    the commute to work

    Advice to Management

    talk to your employees more one on one


  10. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Airlines full-time

    Pros

    Flight benefits, compensation, open to new ideas

    Cons

    culture, time-off, promotion opportunities


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