United Airlines Reviews

Updated May 23, 2022

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Found 4,707 of over 5,170 reviews

4.1
83%
Recommend to a Friend
83%
Approve of CEO
United Airlines CEO Scott Kirby (no image)
Scott Kirby
876 Ratings

What people are saying about United Airlines

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Top Review Highlights by Sentiment

Pros
  • "Great benefits and change to meet a lot of people from all over the place.(in 657 reviews)
  • "Great flight benefits and it gives you the ability to travel the world to meet and see people from different cultures.(in 431 reviews)
  • "people are great and fun to be around.(in 244 reviews)
  • "Flexibility and great travel benefits.(in 234 reviews)
  • "If you're patient enough the pay gets good by year 5 and excellent after year 10.(in 161 reviews)
Cons
  • "Poor management and a lot of overtime(in 228 reviews)
  • "Long hours and the Union didn't give good support when you really needed it.(in 74 reviews)
  • "Bad upper management.(in 57 reviews)
  • "Senior leadership needs to do a better job of work/life balance for management and administrative employees.(in 52 reviews)
  • "Low salary compared to other companies(in 49 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of United Airlines and is not affected by filters.

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  1. 5.0
    Former Employee

    Great place to work

    May 23, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, never a full day.

    Cons

    Any day and time shifts.

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  2. 5.0
    Current Employee, more than 5 years

    Manager IT

    May 21, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Included culture, employees are like a family. Flight benefits are amazing

    Cons

    IT changes are dynamic everyday

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  3. 5.0
    Current Employee, less than 1 year

    Best Job to work as a non-college degree

    May 22, 2022 - Ramp Agent in Newark, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very friendly coworkers & fun work place

    Cons

    Mandatory overtime can affect your life

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  4. 5.0
    Current Employee, more than 3 years

    Great Career

    May 17, 2022 - Flight Attendant in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are great most of the time

    Cons

    Some of the people are not so kind.

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  5. 5.0
    Current Employee, more than 5 years

    United flight attendant

    May 15, 2022 - Flight Attendant in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for

    Cons

    Sometimes have to work birthdays and holidays

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  6. 5.0
    Current Employee, more than 1 year

    Benefits

    May 15, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great health insurance benefits, HSA account available, major holidays off

    Cons

    on the lower end for PTO days (10-12 days/year)

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  7. 5.0
    Current Employee, more than 5 years

    Not for everyone

    May 14, 2022 - Flight Attendant in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits like health, free flights, medical, dental

    Cons

    You are not making much money your first 2-3 years.

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  8. 5.0
    Current Employee, more than 1 year

    gOOD

    May 14, 2022 - Ticket Agent in Huntsville, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are really good and the staff is cool

    Cons

    job is good, but need better pay

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  9. 5.0
    Current Employee, more than 10 years

    Would recommend to anyone

    May 14, 2022 - Senior Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Financially strong Forward looking Fearless C Suite

    Cons

    Culture of divisions can be vastly different from one to another

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  10. 5.0
    Current Employee

    Country Club of airline maintinence

    May 13, 2022 - Aircraft Maintenance Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Benefits, SFO has free medical coverage & KIN care. Great amount of support to do your job and union representation. A lot of opportunities to grow within the company.

    Cons

    No location pay for high cost of living stations apart from Hawaii, Job security isdependent on the economy.

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Viewing 1 - 10 of 4,707 Reviews

United Airlines Reviews FAQs

United Airlines has an overall rating of 4.1 out of 5, based on over 5,170 reviews left anonymously by employees. 83% of employees would recommend working at United Airlines to a friend and 67% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, United Airlines employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at United Airlines. This rating has decreased by -1% over the last 12 months.

83% of United Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated United Airlines 3.8 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

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