United Airlines Reviews | Glassdoor

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United Airlines Reviews

Updated February 22, 2018
2,036 reviews

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3.9
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2,036 Employee Reviews

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Pros
Cons
  • The culture is still rocky because the merger with Continental is still not complete (in 25 reviews)

  • A lot of people work at one station so it can be challenging to be noticed by upper management (in 48 reviews)

More Pros and Cons

  1. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Houston, TX
    Former Employee - Customer Service Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Airlines full-time (More than 10 years)

    Pros

    Compensation. Benefits. Flight Benefits. Flexibility. Trade hours. Travel

    Cons

    Changes when merged from Continental to United Airlines

    Advice to Management

    Ability to keep seniority when moving from agent to crew member.


  2. "B777 Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at United Airlines full-time

    Pros

    Great pay, benefits. Excellent schedules

    Cons

    Nothing I can think of.

  3. "Reservations Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations in Houston, TX
    Former Employee - Reservations in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at United Airlines part-time (More than 5 years)

    Pros

    Job Sharing, Part-Time Work, Flight Priviledges

    Cons

    Rainy weather wreaks havoc on flights -- thus making upset customers calling in.


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines part-time

    Pros

    Always have fun working, helpful co-workers and great benefits.

    Cons

    Working in bad weather can be a challenge.


  5. "Interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at United Airlines full-time

    Pros

    Flight and medical benefits time off

    Cons

    Pay but you can move around


  6. "Pricing Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines full-time

    Pros

    Flight Benefits. nice working conditions.

    Cons

    lower than average salary for the same position.


  7. "Ramp agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines part-time (More than a year)

    Pros

    Best Company with the best benefits and people

    Cons

    hard to get in

  8. "Love Working at United"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Newark, NJ
    Current Employee - Flight Attendant in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    Benefits are amazing and not just travel. I have incredible health insurance, my 401k is great and perks like on-time bonuses and profit sharing add to the wealth. Management truly cares about you and the company is continually trying to make it an even better place to work.

    Cons

    There are work rules I’d like improved, but that’s more con of negotiations between management and the union.

    Advice to Management

    Keep working to make sure employees are happy and feel taken care of and valued and profits will follow.


  9. "Great Company with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Los Angeles, CA
    Current Employee - Supervisor in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 10 years)

    Pros

    Travel benefits are fantastic. My family and I have seen a lot of the world because of United. I work with an equally fantastic group of people and look forward to other opportunities within the company in the coming years. We see be in strong growth mode which is a good thing.

    Cons

    United seems to be headed in the right direction and has focused on it's people. Hopefully that continues in the future. Difficult as a pass rider to get on flights these days so you just have to manage and get creative. Would be nice if a slightly deeper discount is offered for employees to purchase tickets but no complaints with current program.

    Advice to Management

    Stay the current course and don't forget about the rank and file. Hopefully we can curb future economic downturns and rising fuel prices by studying our own history and avoid the pitfalls we have experienced in the past.


  10. "The best place to grow and learn."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Costumer Service in Chicago, IL
    Current Employee - Costumer Service in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines part-time (More than a year)

    Pros

    You can learn a lot and you are only restricted by yourself. If you need money you can work as much hours you want. You can fly anywhere.

    Cons

    More you work less free time you have to use you travel benefits. Sometimes can be a little bit tough.

    Advice to Management

    Everything depends of your attitude.


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