United Airlines Reviews | Glassdoor

United Airlines Reviews

Updated April 23, 2017
1,651 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Approve of CEO
United Airlines CEO Oscar Munoz
Oscar Munoz
379 Ratings

1,651 Employee Reviews

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Pros
Cons
  • Still getting through the merger with Continental (in 23 reviews)

  • Upper management just doesn't make any sense (in 43 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - A & P Mechanic in San Francisco, CA
    Current Employee - A & P Mechanic in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    It is a very nice environment for work. A lot of seniors are working till this moment which means it is a good company to work for. I get trained from top mechanics in the United States and worldwide.

    Cons

    I started working on the most complicated structures and parts and it is leading to a higher skills. So many things to learn but it's all coming at the right time.


  2. "Much change needed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 10 years)

    Pros

    Great network and upside potential

    Cons

    Too slow for change; no meritocracy

    Advice to Management

    Follow meritocracy as you say


  3. "AMAZING COMPANY AND EMPLOYER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Houston, TX
    Current Employee - Flight Attendant in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 3 years)

    Pros

    The benefits are amazing! Basically, flight attendants can fly for FREE to ANYWHERE IN THE WORLD and if the flight has any first class seats left, then you will fly FIRST CLASS FOR FREE!

    Cons

    PROBATION!! Also pay is no that high when you start with ANY airline! And, when you're on probation you can not fly the lead flight attendant and you can only have a number of sick days etc...

    Advice to Management

    To be honest, I truly do find this company to be a good one and I don't think that they could improve on much at all!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Pretty good company for the employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in San Francisco, CA
    Former Employee - Flight Attendant in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at United Airlines full-time (More than 8 years)

    Pros

    Opportunity for movement within the company

    Cons

    Big con -- flight minimums increased without extra pay

    Advice to Management

    Please, lower the flight minimums to what they were.


  6. "Fair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good compensation for the most part, nice benefits, friendly customers, lots of travel, fair roster. Enjoyed going in to work every day.

    Cons

    Tough Managers and a hard to rearrange roster

    Advice to Management

    Focus on progression


  7. "Positive Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Chicago, IL
    Former Employee - Flight Attendant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Airlines full-time (Less than a year)

    Pros

    The international service is worth the tough times, and the layovers are divine. The best ship I have ever jumped to, the grass is greener on the other side.

    Cons

    Low pay rate which can feel like struggling. 5 years until any sign of a human life begins to return to yours.


  8. "Fun job, great benefits and the opportunity to travel."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than a year)

    Pros

    Travel benefits, per diem, flexibility, great coworkers, awesome layovers in different places around the world, opportunity to work in different areas, great money.

    Cons

    Customer service can be hard with different groups of people flying. Reserve can be hard if you have family or other engagements.


  9. "Great company to see the world with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines part-time

    Pros

    Great health and travel benefits

    Cons

    Work year around, schedule is unpredictable


  10. "Not happy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are not any best reasons to work here. The situation was very stressful. Passengers are generally grumpy and the aircraft old and tired.

    Cons

    Worked to the bone without breaks or any consideration. The situation was very stressful. Passengers are generally grumpy and the aircraft old and tired.

    Advice to Management

    Give us a break


  11. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Denver, CO
    Current Employee - Customer Service Representative in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines part-time (More than 10 years)

    Pros

    Pride and community of employees.
    Benefits

    Cons

    Need to be available to work any shift assigned.



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