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United Airlines

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United Airlines

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United Airlines Reviews

Updated Dec 5, 2022

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Found 5,200 of over 6K reviews
4.1
80% Recommend to a Friend
78% Approve of CEO

Found 5,148 of over 6K reviews

4.1
80%
Recommend to a Friend
78%
Approve of CEO
United Airlines CEO Scott Kirby (no image)
Scott Kirby
1,095 Ratings

What people are saying about United Airlines

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Top Review Highlights by Sentiment

Pros
  • "Great benefits and change to meet a lot of people from all over the place.(in 716 reviews)
  • "Flight benefits are great when it’s not the busy season and you can actually get a seat.(in 464 reviews)
  • "people are great and fun to be around.(in 263 reviews)
  • "Flexibility and great travel benefits.(in 262 reviews)
  • "Great coworkers and awesome to be part of United Family.(in 91 reviews)
Cons
  • "Poor management and a lot of overtime(in 231 reviews)
  • "Low pay and you get hired for one job but don't get to do it for over three months(in 176 reviews)
  • "Long hours and the Union didn't give good support when you really needed it.(in 76 reviews)
  • "Upper management is also unwilling to appropriately compensate the engineering structure as a whole.(in 62 reviews)
  • "Senior leadership needs to do a better job of work/life balance for management and administrative employees.(in 59 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of United Airlines and is not affected by filters.

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  1. 5.0
    Former Employee

    Good company

    Dec 5, 2022 - Sales Representative in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company to work for

    Cons

    Good company with many benefits.

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 3 years

    Good environment

    Dec 2, 2022 - Director in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really positive workplace with strong management and collaborative teams

    Cons

    Low compensation compared to many other industries

    Be the first to find this review helpful
  3. Join the United Airlines team
    See Our Latest Jobs
  4. 5.0
    Current Employee

    Line Avionics

    Dec 1, 2022 - Avionics Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Education Friendly work environment Easy work

    Cons

    Night shift Commute (bridge tolls) 10 he shifts( you can work over 5 days without overtime pay

    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 8 years

    Great company

    Dec 1, 2022 - Assistant Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Career development and DEI focus.

    Cons

    It’s a 24 hour operation, weekends and holidays included.

    Be the first to find this review helpful
  6. 5.0
    Current Employee

    Great place to work and learn.

    Nov 30, 2022 - Customer Service Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule, great benefits, good team work and environment.

    Cons

    The company can do better with the pay.

    Be the first to find this review helpful
  7. 5.0
    Former Employee

    Fantastic Future

    Nov 29, 2022 - Pilot 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All good stuff with a growing airline

    Cons

    Hopefully the training department can keep up with the demand.

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  8. 5.0
    Current Employee, more than 1 year

    Revenue Management Analyst Salary

    Nov 28, 2022 - Revenue Management Analyst in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Travel Benefits Hybrid Work Model Great Work Life Balance Positive Company Culture Big on Diversity & Inclusion

    Cons

    Other industries pay higher salaries for similar job responsibilities

    Be the first to find this review helpful
  9. 5.0
    Current Employee

    Great company to work with

    Nov 27, 2022 - Ramp Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility with schedules and great benefits

    Cons

    Weather changes dramatic in Houston.

    Continue reading
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  10. 5.0
    Former Employee, more than 10 years

    Inflight Scheduling

    Nov 24, 2022 - Assistant Manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Variety, ability to trade days / shifts

    Cons

    Complexities of job with limited training

    Continue reading
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  11. 5.0
    Current Employee, less than 1 year

    Great place to work

    Nov 23, 2022 - Ramp Agent in Newark, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay and many available overtime

    Cons

    Poor management and a lot of favoritism

    Be the first to find this review helpful
Viewing 1 - 10 of 5,148 Reviews
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United Airlines Reviews FAQs

United Airlines has an overall rating of 4.1 out of 5, based on over 5,659 reviews left anonymously by employees. 80% of employees would recommend working at United Airlines to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, United Airlines employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at United Airlines. This rating has decreased by -2% over the last 12 months.

80% of United Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated United Airlines 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at United Airlines to be culture, career development, benefits and the cons to be senior leadership, compensation, management.

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