United Airlines Reviews in San Francisco, CA | Glassdoor

United Airlines San Francisco Reviews

Updated July 25, 2017
151 reviews

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San Francisco, CA Area

4.2
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151 Employee Reviews

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  1. Featured Review

    Helpful (26)

    "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - A & P Mechanic in San Francisco, CA
    Current Employee - A & P Mechanic in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    It is a very nice environment for work. A lot of seniors are working till this moment which means it is a good company to work for. I get trained from top mechanics in the United States and worldwide.

    Cons

    I started working on the most complicated structures and parts and it is leading to a higher skills. So many things to learn but it's all coming at the right time.


  2. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in San Francisco, CA
    Former Employee - Flight Attendant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Airlines full-time (More than 10 years)

    Pros

    Travel all over the world, Uniform Provided, Union Position AFA, Great for single people

    Cons

    On call status for the first few years.

    Advice to Management

    Until all work groups are working on merged contracts, the company is essentially separate companies.

  3. "A Great Company Providing World Class Service Around the World!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor- Engine Overhaul and Repair in San Francisco, CA
    Current Employee - Supervisor- Engine Overhaul and Repair in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (Less than a year)

    Pros

    -Growth and Lateral Movement Opportunities Abound
    -Compensation Can Be Good
    -A Solid Benefits Package
    -A World Class Company

    Cons

    -Unless you Have Seniority Travel Benefits Aren't Worth Much
    -An Older Company With a Much Older Workforce (Needs Some Youth With Fresh Ideas)
    Cost Of Living Increases Desperately Needed in Certain Cities!

    Advice to Management

    Oscar is Awesome, the Executive Team is Awesome, and My Management Team is Awesome...Keep Up the Solid Work!!


  4. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in South San Francisco, CA
    Former Employee - Customer Service Representative in South San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Airlines part-time (Less than a year)

    Pros

    training, supervision, co workers, benefits

    Cons

    early start time, beligerent passengers

    Advice to Management

    Keep up the good work..and hire me


  5. Helpful (1)

    "Amazing experience ... terrible pay!"

    StarStarStarStarStar
    Former Employee - Flight Attendant in San Francisco, CA
    Former Employee - Flight Attendant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at United Airlines full-time (More than 5 years)

    Pros

    Travel definitely an amazing job for that!
    Experiences like you can never imagine.
    People from all walks of life in too many countries to count!

    Cons

    Pay is terrible
    Always on call with literally an hour to make it to the airport.
    Never Home always on the road
    Employee Treatment is pretty bad.
    Training is unpaid for months.


  6. "Airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airline Pilot in San Francisco, CA
    Current Employee - Airline Pilot in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 10 years)

    Pros

    Worldwide operation with various types of aircraft.

    Cons

    Small airplane mentality and does not see the big picture.

    Advice to Management

    Understand the benefits of cargo and large aircraft.


  7. Helpful (1)

    "amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Flight Attendant in San Francisco, CA
    Current Employee - Flight Attendant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 5 years)

    Pros

    United was the easiest most amazing interview process.

    Cons

    Cons, I honestly can not think of a single one. I love my company

    Advice to Management

    keep up the good work

  8. Helpful (2)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Francisco, CA
    Current Employee - Customer Service Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines part-time (More than 10 years)

    Pros

    Great co-workers, wide variety of hours, ability to easily trade shifts to accommodate travel, school or family schedules, cheap and free travel worldwide, medical, dental, and best of all...AIRPLANES!

    Cons

    A fair share of passengers have an odd sense of entitlement and are rude. You have to learn to roll with it, turn them around if possible, not take it personally and keep going. Some local management disorganization, things move slowly. Some local lead agents aren't up to par.

    Advice to Management

    Do what you say you are going to do and do it now. Follow your CEO's lead and truly value your employees more and more each day.


  9. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at United Airlines full-time (More than 10 years)

    Pros

    Travel Benefits , healthcare, flexible schedule

    Cons

    Self centered Management , lack of communication with employees and customers

    Advice to Management

    Major need to motivate your frontline employees!


  10. "Great if you meet the bar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in San Francisco, CA
    Current Employee - Financial Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than 3 years)

    Pros

    You can travel for free if the plane is not oversold which it commonly is. People in management are nice. Good appareciation events and incentives.

    Cons

    Some of the people have a bare bones minimum education. Only some of the management team have higher education. You can forget admins having any higher learning and most have come from prior union jobs that stick to the status quo. There is a lack of accountability and initiative or any forward thinking. There is still a subUnited and subContinental mentality.

    Advice to Management

    There is a major need for reconstruction of responsibilities and accountability. Employees don't feel or want to be better or strive for going above and beyond. And it sucks that your hands are tied with legal and HR to get rid of people that do not at minimum meet expectations.


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