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United Airlines Employee Reviews about "flight attendants"

Updated Jan 19, 2021

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Found 83 of over 4,428 reviews

4.1
83%
Recommend to a Friend
84%
Approve of CEO
United Airlines CEO Scott Kirby (no image)
Scott Kirby
523 Ratings
Pros
  • "Flight Benefits flexible fun outside(in 528 reviews)

  • "The airline industry has excellent travel benefits(in 347 reviews)

  • Cons
  • "The salaries of flight attendants could be low as starting pay(in 83 reviews)

  • "upper management can be quite rude(in 76 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "flight attendants"

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    1. 5.0
      Current Employee

      US

      Dec 17, 2020 - Flight Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free flights. Meeting people. Uniform

      Cons

      Old flight attendants that need to retire

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    2. 2.0
      Former Employee, more than 3 years

      This airline isn't worth your time because you're definitely not worth theirs

      Nov 2, 2020 - Senior Pricing Analyst in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Sending back the badge and laptop was a breath of fresh air - Technically flight benefits, but only if you get off the standby list ;)

      Cons

      - Can't protect their employees or customers, but you know that from the news - Too competitive with other airlines that it affects employee benefits - Rude gate agents and flight attendants which really puts a damper on flight benefits - In the pricing/revenue management department, your career development is based on how many fantasy football leagues you're a part of - Managers/senior managers are mostly inexperienced and have quite an ego. They care about pushing themselves forward more than promoting the people they lead so they delegate the useless stuff to the lower levels - Promotions are dangled in front of you. Run, hamster. - You are just a number to them. Your own director may not even know your name. - Overall very toxic culture

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      1 person found this review helpful
    3. 5.0
      Current Employee, more than 1 year

      UA Flight Attendant

      Oct 6, 2020 - United Flight Attendant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. There are plenty of travel benefits available with this career option. 2. There is a lot of flexibility built into your schedule. 3. It gives you an opportunity to meet new people from around the world. 4. There are plenty of career benefits that you can access as a flight attendant. 5. Fly for Free. Most airlines do allow their flight attendants to fly for free when they aren't working on their same or other carriers. 6. Expense Reimbursement (Per Diem) 7. Free Hotels + Transportation + Discounts and more... 8. 401(k) and Retirement Plans 9. Health Insurance 10. No need for a specific degree. 11. Pay rate increases every year. Gets better after year 5

      Cons

      1. The salaries of flight attendants could be low as starting pay. 2. You are almost always on reserve or on call as a flight attendant. 3. This job requires you to be away from home a lot. 4. There are multiple time zones and changes to manage while flying. 5. Seniority gets first pick.

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    4. 5.0
      Current Employee, more than 1 year

      I miss my job

      Dec 13, 2020 - Flight Attendant in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is a great company to work for... they will take care of you! Great benefits!! I don’t feel like i’m working at all...

      Cons

      The company is great.. the only con I can think of is that some of the flight attendants have a lot of negativity and drama..

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    5. 3.0
      KEY NOT FOUND: jobLine.reserve-current, more than 3 years

      Seniority is Everything

      Nov 16, 2020 - Flight Attendant in Dulles, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The job is great... once you become senior enough to hold a line.

      Cons

      You will miss every major holiday and family event your first few years. The senior flight attendants will treat you like you are less than and tell you to put in your time because you don’t matter. The funny thing is the company only keeps them around because of the union. If it wasn’t for the union protections many of them wouldn’t have jobs because they are rude and can hardly do their job. The FAA needs to come in and clean house with all these flight attendants who are being passed along in annual CQ because they’re friends with the training staff.

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    6. 5.0
      Current Employee, more than 1 year

      Unique and Fun

      Nov 23, 2020 - Flight Attendant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits No one day is the same You meet new people everyday The sky is the limit to places you can go

      Cons

      As a junior flight attendant you may not know where you’re going to till the day of Larger network of operation can lead to having minor detail be overlooked and you get the short end of the stick

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    7. 2.0
      Current Employee, more than 5 years

      Worst airline to work for - go elsewhere.

      Sep 2, 2020 - Flight Attendant in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel benefits are great, though this is not unique to United. All airlines offer this perk for their FAs.

      Cons

      Don't be fooled by the guise of being unionized - the Union is not there to protect you. They are in the pocket of the company first and foremost, only helping fellow flight attendants when it's convenient for their agenda. The Union is a huge con because it costs each flight attendant $600/year out of their own pocket, just so they can do nothing for them. That money goes straight into Sara Nelson's pockets. So here I am in a pandemic, facing a lay off - all because I made the horrible, life changing mistake of choosing United over Delta. I chose United for the union protections, thinking of job security. Yet it's Delta who will be laying off ZERO flight attendants, and United who will be kicking anyone junior to 1999 to the curb. Let that sink in.

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    8. 4.0
      Current Employee, more than 5 years

      Good perks, culture improving

      Jan 19, 2021 - Flight Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management is (mostly) helpful and the right amount of hands-on but this varies by base. Standard health and financial benefits. Good expensing system. Very good flight and travel benefits.

      Cons

      Company culture is disjointed after years of mismanagement and an uncomfortable merger. Culture differences are evident in more senior flight attendants.

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    9. 1.0
      Current Employee, more than 1 year

      Come Fly The Dysfunctional Skies

      Oct 24, 2020 - In Flight Supervisor in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pandemic has made flying around incredible. Those pesky customer people are no longer hogging my seat. Other than that.....nada

      Cons

      Incompetence abounds all around. From HR to management to fellow supervisors. So many here are completely incapable of surviving outside the industry and provide little to no value to the customer. Flight attendants are the most awful human beings I’ve ever encountered. Entitled babies constantly crying about everything. How you liking things now you brats?? Management. Well, if you’re ok with a sexual predator critizsong your every move then you’ll be fine. Oh, that’s right, he’s “resigned”. No worries, they now have a psychopath with a grudge against who knows who directing people. What a sh*t show SFO.

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    10. 4.0
      Current Employee, more than 5 years

      Look Out

      Sep 8, 2020 - Flight Attendant in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours - have the ability to work as much or as little as you'd like. With seniority the ability to hold days off or trips that you'd like becomes increasingly possible. Travel - see many amazing destinations both domestically and abroad. Paid well overtime - pay starts off small, but longevity has big increases in pay Live almost anywhere you'd like -

      Cons

      Starting off on reserve has its challenges, and the pay to start is abysmal. Commuting can be a nightmare, but to live where you'd like is always a plus. Most destinations have short rest (layovers are 12 hours or less). No time to eat, unruly passengers Currently there's not a lot of employee spirit and day to day with flight attendants can prove hostile - lots of us v. them mentalities.

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