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United Airlines Employee Reviews about "travel benefit"

Updated Sep 23, 2023

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Found 5,771 of over 6K reviews
76% Recommend to a Friend
United Airlines  Scott Kirby
70% Approve of CEO

Found 778 of over 6K reviews

Recommend to a Friend
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United Airlines  Scott Kirby
Scott Kirby
1,421 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Great benefits and change to meet a lot of people from all over the place.(in 753 reviews)
  • "Flight benefits are great when it’s not the busy season and you can actually get a seat.(in 529 reviews)
  • "people are great and fun to be around.(in 284 reviews)
  • "The travel benefits are great Ability to transfer across departments can enhance skill set Very dedicated to DEI(in 275 reviews)
  • "Great coworkers and awesome to be part of United Family.(in 104 reviews)
  • "Poor management and mucho confusing(in 263 reviews)
  • "Low pay and you get hired for one job but don't get to do it for over three months(in 211 reviews)
  • "Long hours and the Union didn't give good support when you really needed it.(in 90 reviews)
  • "Upper management is also unwilling to appropriately compensate the engineering structure as a whole.(in 71 reviews)
  • "The beginning salary for flight attendants is low (but better than at UK airlines) it increases to a good salary after 5 years of work.(in 65 reviews)

Ratings by Demographics

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Reviews about "travel benefit"

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    1. 1.0
      Oct 26, 2017
      Flight Attendant
      Current Employee, more than 10 years
      San Francisco, CA
      CEO Approval
      Business Outlook


      • Some of your coworkers are fun to be around & make you look forward to going to work. • The travel benefits (if you manage to get on the packed planes) are good. • Travelling the world as your job.


      • Continental management has poisoned original United management's way of thinking. • H.R. couldn't care less about you, the employee. • While technically a "pro", medical & dental are more expensive & cover less than ever before. • Some employees (flight attendants in particular) are VERY cliquish & can be those "bad apples" you hear about. • The pay is terrible & in no way matches what they post as paying (unless you're very senior & work specific positions). • The odd & sometimes long hours can be tough on your body. (Look up 'Non 24') • It's hard to eat healthy when your only food options are airplane food, or airport food. • You aren't a member of a "family" anymore. You're a number. And that's it. • There's no growth as a flight attendant other than gaining seniority (unless you transfer to a management position).

      1. 3.0
        Jul 31, 2016
        Anonymous Employee
        Former Employee
        CEO Approval
        Business Outlook


        There are a lot of smart people within the company and a lot of motivation to pursue initiatives that will improve the company and the customer experience. The travel benefits are nice (though not as valuable as they once were given the current load factors).


        Following the merger with Continental the opportunities to move between the divisions of the company are more limited and need to be aggressively sought by the individual if there is interest. There has also been a decline in the number of leadership roles (Director and above) which can make career progression challenging. The overall culture is still sorting itself out given last year's executive changes.

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