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United Airlines

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United Airlines

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United Airlines Employee Reviews about "travel benefits"

Updated Jan 23, 2021

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Found 346 of over 4,420 reviews

4.1
83%
Recommend to a Friend
84%
Approve of CEO
United Airlines CEO Scott Kirby (no image)
Scott Kirby
523 Ratings
Pros
  • "Flight Benefits flexible fun outside(in 528 reviews)

  • "The airline industry has excellent travel benefits(in 347 reviews)

  • Cons
  • "The salaries of flight attendants could be low as starting pay(in 83 reviews)

  • "upper management can be quite rude(in 76 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of United Airlines and is not affected by filters.

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    Reviews about "travel benefits"

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    1. 5.0
      Current Employee

      Dream Job

      Jan 13, 2021 - Flight Attendant in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel Benefits Flexible Schedule Only gets better over time

      Cons

      Seniority based Long days On call to start your career

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    2. 3.0
      Former Employee, more than 5 years

      It's a comfortable workplace

      Jan 22, 2021 - Project Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel benefits (it's standby so a lot of people don't use them often since getting stuck at an airport gets old after a while), nice/fun co-workers, convenient Willis Tower location. You learn a lot about the airline industry. The company does a good job being forward-thinking about the customer experience.

      Cons

      United isn't the place for a young professional looking for long term career growth. The majority of employees have 20+ years at the company, mostly in similar roles. The company does not do a good job thinking about the employee experience. The company hesitated in going remote at the beginning of the pandemic, and many employees struggled to learn how to use Teams in the remote environment. A lot of the employee experience is antiquated.

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    3. 2.0
      Current Employee

      Potential to be great, Very Poor Management

      Dec 7, 2020 - Coordinator Airport Operations Station Support 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The experience of working in a fast paced, exciting work environment such as an airport. Working with new people daily. Being a help to someone in need. Adding value to the operation system. Travel benefits

      Cons

      Management is very poor at certain Hubs IAH Fake unity in front of Senior management Low salary Favoritism Messy Office politics— they all play by this and if you choose not to then you’re ostracized. Specific Managers are very unprofessional and allow their personal feelings dictate the way they treat employees Retaliation against employees who try to address grievances and nothing is done to prevent this unless you have an ally in upper management/HR So much gossiping and talking about each other - which creates a hostile work environment. Something needs to be done because management encourages it or turn a blind eye since it isn’t about making the company money.

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    4. 5.0
      Current Employee, more than 1 year

      UA Flight Attendant

      Oct 6, 2020 - United Flight Attendant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. There are plenty of travel benefits available with this career option. 2. There is a lot of flexibility built into your schedule. 3. It gives you an opportunity to meet new people from around the world. 4. There are plenty of career benefits that you can access as a flight attendant. 5. Fly for Free. Most airlines do allow their flight attendants to fly for free when they aren't working on their same or other carriers. 6. Expense Reimbursement (Per Diem) 7. Free Hotels + Transportation + Discounts and more... 8. 401(k) and Retirement Plans 9. Health Insurance 10. No need for a specific degree. 11. Pay rate increases every year. Gets better after year 5

      Cons

      1. The salaries of flight attendants could be low as starting pay. 2. You are almost always on reserve or on call as a flight attendant. 3. This job requires you to be away from home a lot. 4. There are multiple time zones and changes to manage while flying. 5. Seniority gets first pick.

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    5. 5.0
      Current Employee, more than 1 year

      Love United Family!

      Nov 7, 2020 - Senior Portfolio Manager in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - unique one-of-a-kind opportunity to work in the commercial aviation industry - many opportunities for advancement in different career tracks - feels like family - travel benefits - high pace

      Cons

      - some leaders lack proper training in managing people - no work-life balance, prone to frequent burn-out

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    6. 5.0
      Former Employee, more than 10 years

      Excellent executive leadership team striving to run the airline as a profitable business

      Dec 24, 2020 - Director in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Perks include travel benefits and matching 401k

      Cons

      Cyclical industry, gets impacted significant due to periodic economic downturns

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    7. 4.0
      Former Intern

      Great Benefits, Corporate Bureaucracy

      Dec 18, 2020 - Intern in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The travel benefits can in no way be understated to a college intern. You can travel anywhere in the world every weekend and gain 5-8x worth in value of travel over your pay. It is absolutely the best thing you can do if you wish to travel. I gained over 100k in fights over 11 weeks.

      Cons

      The complicated nature of such a large business can mean that a lot of your job boils down to red tape and paperwork with little engineering.

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    8. 2.0
      Current Employee, more than 5 years

      Worst airline to work for - go elsewhere.

      Sep 2, 2020 - Flight Attendant in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel benefits are great, though this is not unique to United. All airlines offer this perk for their FAs.

      Cons

      Don't be fooled by the guise of being unionized - the Union is not there to protect you. They are in the pocket of the company first and foremost, only helping fellow flight attendants when it's convenient for their agenda. The Union is a huge con because it costs each flight attendant $600/year out of their own pocket, just so they can do nothing for them. That money goes straight into Sara Nelson's pockets. So here I am in a pandemic, facing a lay off - all because I made the horrible, life changing mistake of choosing United over Delta. I chose United for the union protections, thinking of job security. Yet it's Delta who will be laying off ZERO flight attendants, and United who will be kicking anyone junior to 1999 to the curb. Let that sink in.

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    9. 4.0
      Current Employee, more than 5 years

      Good perks, culture improving

      Jan 19, 2021 - Flight Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management is (mostly) helpful and the right amount of hands-on but this varies by base. Standard health and financial benefits. Good expensing system. Very good flight and travel benefits.

      Cons

      Company culture is disjointed after years of mismanagement and an uncomfortable merger. Culture differences are evident in more senior flight attendants.

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    10. 4.0
      Current Employee, more than 1 year

      Very Cyclical

      Jan 19, 2021 - Financial Analyst in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel benefits and opportunity to experience different divisions

      Cons

      Business is driven by people traveling. A downturn in the economy, brings a downturn in UAL performance.

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