United Airlines "upper management" Reviews | Glassdoor

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United Airlines Employee Reviews about "upper management"

Updated Dec 6, 2019

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4.0
80%
Recommend to a Friend
89%
Approve of CEO
United Airlines CEO Oscar Munoz
Oscar Munoz
1,190 Ratings
Pros
Cons
  • "New flight attendants will most likely start as a reserve but it was no problem for me to be on reserve for a few years since I enjoyed the job(in 65 reviews)

  • "Upper Management are not willing to compromise or hear opinions of the people who actually work on the tools(in 61 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. "Aircraft Tech Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance Tech in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time for more than 10 years

    Pros

    Excellent, but upper management is not good

    Cons

    Upper management is not good

    Advice to Management

    Compare to Delta Airlines

    United Airlines2018-04-11
  2. "Went downhill after merger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Developer in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at United Airlines full-time for more than 10 years

    Pros

    Innovative, up on trends (as far as technology), decent benefits

    Cons

    Upper Management are not willing to compromise or hear opinions of the people who actually work on the tools. They operate with the mentality of "get it done by any means necessary". There are many non-technical people making technical decisions because everyone "high up" got there via nepotism. 0 work-life balance...they could really care less!

    Advice to Management

    LISTEN TO YOUR EMPLOYEES! You tout "Dignity and respect" but there is absolutely none there. It just sounds good and is a great marketing tactic to throw out to shareholders.

    United Airlines2019-12-06
  3. Helpful (1)

    "Give all with no return"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at United Airlines full-time for more than 10 years

    Pros

    Benefits and coworkers. We are all in this mess together.

    Cons

    Everything else. Management, treatment, and no accountability from upper management.

    Advice to Management

    Follow Continental business plans and practices. Stolen treating front line employees like they don't matter.

    United Airlines2019-05-10
  4. "F/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - F/A in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at United Airlines full-time for more than 10 years

    Pros

    Not Many since merger and multiple changes of CEO's and upper management.

    Cons

    Lack of communication/care by upper management ...specifically Oscar Munoz.

    Advice to Management

    Do the right thing for Ex-Con employees that made such a contribution to the airline for so many years....the ones that you are currently taking ALL the money from in our golden...or retirement years. You should be ashamed, although you are not due to striking a deal to profit from our hard worked for pension. It isn't for necessity...merely greed...and now talk of acquiring another airline. Honestly, if you... hadn't so called merged w/Continental when you did, you would be out of business today...which is w hg see your Company truly deserves to be. If there is a place in hell for people such as yourself you have won seats 1-100 for being despicable for exploiting aged workers! But rest assured...you WILL be there one day as well!!

    Show More
    United Airlines2019-05-04
  5. Helpful (2)

    "Don't Let Upper Management Control You"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at United Airlines full-time for more than 8 years

    Pros

    Compensation, Teamwork, 401K, Benefits, Locations

    Cons

    No Room For Growth, Upper Management, Travel Benefits, Salary, Schedule, Work-Life Balance

    Advice to Management

    Listen to your employees

    United Airlines2019-03-23
  6. Helpful (2)

    "Flight are a decent perk..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior User Experience Designer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at United Airlines full-time for more than a year

    Pros

    Stand by flights are a decent perk, when you can get an available seat. However the company doesn’t give much vacation time so it can be hard to get a flight.

    Cons

    Upper management has no idea what is going on and there is no real direction as to where they should be headed as a team or as a company.

    Advice to Management

    Listen to your employees. You hire smart individuals and then ignore everything they say as to not upset anyone in management so everyone gets their bonuses and your products, customers and employee suffer.

    United Airlines2018-12-29
  7. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Houston, TX
    Recommends
    No opinion of CEO

    I have been working at United Airlines full-time

    Pros

    Good Benefits, Flexibility, Pay scale

    Cons

    Since merger, upper management doesn't listen to or take care of its own employees on the front line

    United Airlines2018-11-06
  8. Helpful (2)

    "Hit or Miss internship experience, Not good place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - IT - Intern in Chicago, IL
    Neutral Outlook

    I worked at United Airlines for less than a year

    Pros

    - Flight benefits, fly with new friends that you make. Bring a buddy, travel the world - Some teams are really cool and are working with new technologies and are very good at it - The President of the company is inspirational and the technological direction the company is taking is inspiring. They are investing in new methods like agile and are not afraid to use new frameworks.

    Cons

    The team you join when working in IT is hit or miss. You can be put on a team where you do meaningless work and never see your boss and not have any support. Some teams expect you to learn old technologies never listed in their job description and give you virtually no guidance. I saw this with a lot of interns from different IT divisions. Some teams do not allow their employees to have admin privileges so you... maybe stuck waiting for software for a week in order to get something to work. Lack of bonding events for interns, there is one big summit with all the interns for one day, but that was all. Sometimes it just felt really lonely working there. There was no full time job opportunities available which was disappointing Had a month long case study to work on, however no one from upper management came to support it and it felt like our work was done for nothing.

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    Advice to Management

    Provide more support to your interns, e.g. more individuals involved in the internship program. There was not enough resources provided to the interns to succeed or make the most of their internship. Don't give a manager an intern if they cannot support their intern.

    United Airlines2018-11-11
  9. "My review of United airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    No opinion of CEO

    I have been working at United Airlines full-time

    Pros

    Flight benefits, decent healthcare benefits

    Cons

    Low pay since there are flight benefits, top heavy on upper management, too much constant change before seeing if the last change works or not

    Advice to Management

    Don't change just to change.....more times than not it doesn't work.

    United Airlines2018-10-22
  10. "United Airlines Flight Attendant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at United Airlines full-time

    Pros

    Travel perks, benefits, can live anywhere

    Cons

    Pay is low to begin with, merging of flight attendant groups slow and agonizing, do not offer buyouts to maintain flow of seniority, upper management (specifically the new president we obtained from AA) does not have any interest in what the front lines have to say. United seriously needs to start listening to their flight attendant group.

    United Airlines2018-09-25
Found 61 reviews