United Community Banks Reviews | Glassdoor

United Community Banks Reviews

Updated May 19, 2017
18 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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United Community Banks President, CEO, and Director Jimmy C. Tallent
Jimmy C. Tallent
5 Ratings

18 Employee Reviews

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  1. "IT Network Specialist"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Management and organization to work for. I really enjoyed my job and the people I worked for.

    Cons

    didn't like all the dummy terminals replaing live PCs felt that was a bad move.


  2. Helpful (2)

    "Great CO-WORKERS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Processor in Gainesville, GA
    Former Employee - Senior Processor in Gainesville, GA
    Recommends

    I worked at United Community Banks full-time (More than 8 years)

    Pros

    Fellow employees where very supportive...like a family like environment....there to help each other do there best in the job ....customer service is very important

    Cons

    Company started out a very positive company and ended up about the bottom line...a company should support you through the prosperity and lean times....VERY disappointed in how the "work form reduction" was handled...was ALL about $$$ not relationship ...was there for over 8years


  3. Helpful (2)

    "Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Not Given in Blairsville, GA
    Current Employee - Not Given in Blairsville, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Community Banks full-time (More than 10 years)

    Pros

    Growing company with emphasis on customer satisfaction and high regard for employees.

    Cons

    It seems newer management may not share the same regard for employees as previous years. Stress level high


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  5. "SBA Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SBA Underwriter in Plymouth, MA
    Current Employee - SBA Underwriter in Plymouth, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Community Banks (Less than a year)

    Pros

    All of my coworkers are extremely pleasant and helpful

    Cons

    Lack of training and onboarding assistance

    Advice to Management

    Have a laptop loaded and ready for outside employees


  6. Helpful (1)

    "Mortgage Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage in Atlanta, GA
    Former Employee - Mortgage in Atlanta, GA
    Recommends
    Positive Outlook

    Pros

    The fellow employees are very friendly and considerate to each other, more like family. But it still remains a professional environment.

    Cons

    Was part a a major layoff in the mortgage department. Instead of looking into how to resolve internal issues within the department they just removed all the hard working employees. They hired a "new chief" that initially reduced cost by laying off a group of employees, making his bottom line look good but not resolving the true issues. Its like putting an ax to a tree instead of getting to the root of the issue... Poor decisions made by powers that be

    Advice to Management

    Live up to your promise to watch out for the real employees in the lower ranks...that are truly are the backbone of the company


  7. Helpful (1)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at United Community Banks full-time

    Pros

    Focus on customer service is awesome! Management always quickly addressed any issue, regardless of if it was internal or external.

    Cons

    Some of the older employees tend to be stuck in there ways and not open to change.


  8. Helpful (1)

    "Great company. Not so good leadership anymore."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Blairsville, GA
    Former Employee - Anonymous Employee in Blairsville, GA
    Neutral Outlook
    Approves of CEO

    I worked at United Community Banks (More than 5 years)

    Pros

    Great company. Wonderful and caring people to work with.

    Cons

    Downsizing has become the trend. The new COO has shifted customer focus to investor focus and the company seems to have lost touch with some of its values. The COO favors hiring new people who are like him over maintaining staff that has shown loyalty and innovation over the years.

    Advice to Management

    Value your employees and their loyalty.


  9. "CSR /Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at United Community Banks full-time (More than a year)

    Pros

    Friendly environment, very customer friendly focus

    Cons

    Compensation /Pay rate could be better, advancement seems challenging


  10. "I was a branch manager for Palmetto Bank, that was acquired by United Community bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Fountain Inn, SC
    Current Employee - Branch Manager in Fountain Inn, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Palmetto had excellent senior leadership that that moved forward with United. I have faith they will address the following cons.

    Cons

    Lack of top down communication or cross department communication - everybody doesn't seem on the same page about what's going on. Needs investment in technology from employee perspective (systems, application). Technology is acceptable from client standpoint (mobile banking, mobile deposit)

    Advice to Management

    You've got great leaders from Palmetto. Use and empower them.


  11. Helpful (1)

    "Corporate VS Community"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    U.C.B. is all about the customer and providing them the best service possible. The benefits were pretty good too.

    Cons

    The employees were not given enough one-on-one training. U.C.B. often has a more "corporate" attitude towards banking rather than a "community" one.

    Advice to Management

    Get back to the basics. Treat your employees like they are valuable assets just as you do your customers. Make sure your employees have the necessary tools available, which includes plenty of training, to do their jobs. It shouldn't have to take an hour for employees and customers to find the information they need.


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