United Concordia Reviews | Glassdoor

United Concordia Reviews

Updated October 20, 2017
35 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
F.G. "Chip" Merkel
2 Ratings

35 Employee Reviews

Sort: PopularRatingDate

  1. "Great Company, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Harrisburg, PA
    Current Employee - Senior Manager in Harrisburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Concordia full-time (More than 5 years)

    Pros

    United Concordia Dental is a company that is transforming itself to better deliver customer focused solutions for its members, insurance brokers, employers and dentists.

    It's a great place to work if you truly value customers and finding ways to make things easier for the customer, no matter what role you fill for the organization. Great training, and opportunities for advancement

    Cons

    I can't think of anything negative, it's truly a great place to work.

    Advice to Management

    Keep investing in people and technologies that help make it easier for members and all customer groups to work with the organization.


  2. "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at United Concordia full-time

    Pros

    401k match is 100%, which doesn't happen a lot any more

    Cons

    There are so many metrics you must achieve, and if you don't you are constantly criticized and warned about losing your job. It never ends so you constantly feel as if you're a terrible employee. PTO policies are very strict.

  3. "Very, very stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Camp Hill, PA
    Former Employee - Customer Service Representative in Camp Hill, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at United Concordia full-time (Less than a year)

    Pros

    My co workers,

    Cons

    I really like the way they throw around the word "Team", when you see a manager available and the minute you ask a question they either go into a meeting or show busy, with do not disturb..

    Advice to Management

    Please be more open, and not show favoritism, and keep your word...


  4. "Project Manager"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Scrum Master & Lead Business Analyst in Orlando, FL
    Former Employee - Scrum Master & Lead Business Analyst in Orlando, FL

    I worked at United Concordia (More than a year)

    Pros

    Very nice people to work with.

    Cons

    I have no cons at this time.


  5. "Desk job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Harrisburg, PA
    Former Employee - Customer Service Representative in Harrisburg, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at United Concordia full-time (More than a year)

    Pros

    Flexible w/ appt, OT available, health benefits start the first day of work, 401K matching, clean building, activities, most of my coworker were good ppl to work w/. Would love it if it wasn't taking calls all day long.

    Cons

    On the phn all day, everyday! Two breaks, half an hr lunch, 10 min bathroom time for the whole day! Supervisors can show favoritism. Hard to advance but it does happen after several attempts of applying to different positions inside the company. Pay is ok, should be a little better for the amount of calls you take.


  6. "Client Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Manager
    Former Employee - Client Manager
    Recommends
    Approves of CEO

    I worked at United Concordia full-time (More than 5 years)

    Pros

    Collaborative environment. Wonderful people to work with. Teamwork to ensure great customer experience.

    Cons

    Downsizing created more responsibilities with less support. But the norm in most companies.


  7. "Member Provider Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at United Concordia full-time

    Pros

    Good pay to starting, great training program, excellent affordable benefits and paid vacation paid holidays not working weekends

    Cons

    No non paid time has to be all accountable, high stress

  8. "Customer service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at United Concordia full-time

    Pros

    Great job to have great benefits

    Cons

    Great job wonderful oppurtunity


  9. "Dental Benefits Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dental Benefits Advisor in Derby, KS
    Former Employee - Dental Benefits Advisor in Derby, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Concordia full-time (More than 3 years)

    Pros

    Excellent experience working with my team and with the military and their family members. Very busy to meet the business needs for our military members. I truly believe we were effective and had to be as efficient as possible in order to make the most of our time, money, and travels. A very rewarding experience.

    Cons

    Sadly, we lost a contract at the renewed RFP acquisition decision time. I was one that the company kept on board as long as possible, but unfortunately had to lay me off. I was taken very good care of getting through the process, as rough as it was for me to leave a job that I really loved.

    Advice to Management

    If an opportunity becomes possible, I would be interested in speaking to you.


  10. "Horrific Supervisors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cudtomer Service
    Former Employee - Cudtomer Service
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Absolutely no pros! They are just there!!!

    Cons

    U name it! Favoritism, Racists, Retaliatory & Nebutism @ it's finest!!! Only way to be promoted, I will leave to your imagination!!!

    Advice to Management

    Get RID OF THE FAKE SUPERVISORS YOU HAVE!!!


Showing 35 of 36 reviews
Reset Filters