United Hardware Distributing Reviews | Glassdoor

United Hardware Distributing Reviews

Updated August 27, 2017
6 reviews

Filter

Filter


2.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
David Heider
4 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "Project Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Entry in Minneapolis, MN
    Former Employee - Order Entry in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Hardware Distributing (Less than a year)

    Pros

    Employees were very helpful and dedicated

    Cons

    Computer system was very difficult to use


  2. Helpful (2)

    "Over Worked and Clear Abuse From Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Plymouth, MN
    Former Employee - Administrative Assistant in Plymouth, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at United Hardware Distributing full-time (More than a year)

    Pros

    Great coworkers, loved the people I worked with.

    Cons

    Terrible management, over worked, and lack of direction. Systems were outdated. Every-time they launched a new system for something, they would rush into and leave clear technical problems. Then, instead of focusing on fixing the technical problems, they would blame employees for "User Error" and start a new project and leave clear holes and issues with the old project. You are told to basically only contact IT when your computer stops working, and when you do report it they ignore it. The person running IT is known for secretly sending conversions to various department heads while "helping you" only to get you in trouble for asking for help.

    They set everyone up to fail and are over worked. They give people more than they can do and if they don't see you getting it done they demote you or just plain out fire you. A lot of the direction from management is contradictory. They will tell you not to do something, and two days later ask why something wasn't done about it.

    Management thinks that all they have to do is point their fingers and tell people to do things. Many of them just sit on their phones, talk about sports, etc, and wonder why nothing is getting done. And while they do this they pass all the work onto people below them that are not there to do those duties. They only promote the young guys, and all the people who have been there for decades and actually know the company or ignored and are not promoted. There is clear sexism and age discrimination. They tend to fire people who actually try and make changes to get things done, but leave employees who don't do anything and have clear performance issues. You feel as if you are always being watched and can't say anything with out being talked to for not being a "team player".

    Management has been heard openly complaining about people not being "loyal" and being ungrateful even after he's demoted them. They changed structures in the departments with out any warning. Management is also extremely condescending, to the point of talking to you as if you were a child. They are also extremely right-winged politically and tend to bring politics to the work place and shut people down and berate them if someone doesn't agree. People have tried complaining about the clear abuse to employees and the CEO and HR clearly doesn't care nor hold anyone responsible for it.

    Also, I didn't receive an exit interview. It was clear that when I put in my notice, that I was not going to get one. I was ignored for the last week and was expected to have everything done before I left despite that time period being clearly too short for the amount of projects they had me working on. Over all, it was mess.

    Advice to Management

    Get it together before someone decides to sue, because that is where it's headed.

  3. Helpful (3)

    "Not a happy place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I worked at United Hardware Distributing (Less than a year)

    Pros

    Nice people to work with that help you learn your job since there is no on board training. Busy with lots to do which fills your day.

    Cons

    Employees are not happy because they are asked to do more than expected than job indicates. Pay does not equal workload. Turn over of jobs says enough. Not fun to work when you can't talk or enjoy a laugh every now and again. No communication from the top management. No rewards, or recognition or even a thank you.

    Advice to Management

    Management needs to invest in their people and treat them better. Company does not care about the morale.


  4. Helpful (4)

    "Full-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at United Hardware Distributing full-time

    Pros

    Employees are wonderful, abused, but wonderful.

    Cons

    Inept and incompetent senior management. Dealers are treated poorly and disrespectfully - the Emperor is certainly naked...

    Advice to Management

    Listen to your exit interviews - build collaboration from all tiers of employees and first listen to the needs of your dealers. Find new blood for your IT Department and bring in a President that can lead and learn.


  5. Helpful (5)

    "Overworked and underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plymouth, MN
    Current Employee - Anonymous Employee in Plymouth, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at United Hardware Distributing full-time

    Pros

    Flexible hours. Many hard working employees that care about what they do.

    Cons

    The company hires incompetent people with little or no education to keep the pay low. They are cheap beyond words. Employees work under fear of losing their jobs, overall atmosphere is a cesspool of low moral. The launch of a new computer system is doubling the work of every employee. Management does not what to hear any negativity. There is an attitude if you don't like it, there is the door. Many unhappy customers, vendors, and employees because of a botched system launch.

    Advice to Management

    Management is blind to the hard working employees they have. Listen to your employees and hear what they have to say instead of sticking your head in the sand. Spend money on worker bees instead of management. The board is just as bad, they are being told what they want to hear by upper management and don't hold accountable. Start asking the right questions to figure out what exactly what is going on.


  6. Helpful (2)

    "Its been eventful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Visakhapatnam (India)
    Current Employee - Manager in Visakhapatnam (India)
    Recommends
    Neutral Outlook

    I have been working at United Hardware Distributing full-time (More than a year)

    Pros

    Constant technical learning happens here

    Cons

    Few leaves, only Sunday off